Mode Switching Options - Talkswitch DESKTOP PHONE SYSTEM User Manual

Desktop phone system
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If you DO NOT ENABLE Music-on-Hold and have an audio device plugged into
the back of TalkSwitch:
1. When callers are put on hold at an extension, callers will hear TalkSwitch's
default on hold beeping tone and your music.
2. When the Auto Attendant answers a call and transfers the caller to an
extension, the caller will not hear any pre-recorded message. They will
hear your extension ringing and your music.
What happens if you DO NOT ENABLE Music-on-Hold and do not have an
audio device plugged into the back of TalkSwitch:
1. When callers are put on hold at an extension, they will hear TalkSwitch's
default on hold beeping tone.
2. When the Auto Attendant answers a call and transfers the caller to an
extension, callers will hear your extension ringing.
Music-on-Hold and Call Forwarding:
If you are using the telephone company's 3-Way Calling/Conference service to
activate TalkSwitch's Call Forwarding, callers will not hear your 'music' when
being forwarded to a Remote Extension. When calls are forwarded, the caller is
put on hold by the telephone company central office switch rather than at
TalkSwitch. Therefore, the caller hears silence while being transferred.
3.7

Mode Switching Options

Manual Mode Switching:
You can use Telephone Keypad Commands to have TalkSwitch switch Modes.
First dial
to enter command mode, then enter a password if necessary. Next,
dial any of the following Quick Commands followed by the
Automatic Mode Switching using the Time Scheduler:
Use the Configuration software or Telephone Keypad Commands to activate
TalkSwitch's Time Scheduler feature. You can configure TalkSwitch to
automatically switch between Modes by configuring the times for Mode changes
in the 'Modes' tab located under Call Handling in the configuration software.
3.0
Activate Mode 1:
Activate Mode 2:
Check Current Mode: 3 0
sign:
3 1
3 2
Using TalkSwitch
69

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