Related Manuals for Talkswitch CT.TS005.002501.UK
Summary of Contents for Talkswitch CT.TS005.002501.UK
- Page 1 TA L K S W I TC H D O C U M E N TAT I O N START GUIDE RELEASE 3.24 C T.T S 0 0 5 . 0 0 2 5 0 1 . U K A N S W E R S W I T H I N T E L L I G E N C E ®...
- Page 2 For complete configuration details, refer to the TalkSwitch User Guide. This guide is intended for use with the UK versions of the TalkSwitch product line. Where to go for further information The guides listed below, and many other resources, can be found on the TalkSwitch Configuration Software CD, in the TalkSwitch folder in the Windows Start menu once the software has been installed, and online.
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Page 3: Before You Begin
Wall mounting template, screws and anchors for optional wall-mounting your TalkSwitch unit. Ensure that you have the minimum system requirements You will need a PC to configure your TalkSwitch. Ensure that your PC meets the following minimum system requirements: •... - Page 4 Autorun is disabled on your PC): 1. From the desktop, double-click the My Computer icon. 2. Double-click on the CD drive labeled TalkSwitch. 3. Double-click on startscreen.exe located in the start folder. 4. Click Install and follow the instructions.
- Page 5 STEP 2 — CONNECT TALKSWITCH TO YOUR PC OR NETWORK TalkSwitch can be set up anywhere in the vicinity of your incoming phone lines and computing equipment. • TalkSwitch 48 models can be connected to your PC using a Local Area Network (LAN), USB, or serial (RS-232) connection.
- Page 6 Before configuring your system, you will need to select the location where the system is currently installed: 1. In the TalkSwitch System Configuration window, select System Information and then Administration from the menu at the left of the window. 2. In the Localization Settings section, click the dropdown list box to select where the system is currently installed.
- Page 7 Configuring Auto Attendants and Configuring Fax Detection Quick Guides. * i.e. after phones are connected to TalkSwitch T A L K S W I T C H S T A R T G U I D E • U K & I R E L A N D...
- Page 8 STEP 5 — CONFIGURE INCOMING TELEPHONE LINES Setting up your incoming lines will customize TalkSwitch to fit the unique needs of your business. For example, you can set all incoming calls to be answered by an Auto Attendant, set certain extensions to ring before an Auto Attendant answers, or have calls go directly to voicemail.
- Page 9 111), and the number of rings (for example, after 3 rings). For TalkSwitch 24, repeat the process described in the options above for Line 2. For TalkSwitch 48 units, repeat Option 3 the process for Lines 2, 3, and 4.
- Page 10 Important! Lightning and electrical surges can cause damage to TalkSwitch. We recommend using surge protection equipment on all external telephone and power lines connected to a TalkSwitch system. Single line connection (1 incoming phone line per wall phone jack) Two-wire connector Use the RJ-11 telephone cables provided to connect external phone lines to TalkSwitch.
- Page 11 MUSIC port of the TalkSwitch unit. If you have a system with multiple TalkSwitch units, you will need to provide audio to the MUSIC ports of each unit. B) Internal Music File TalkSwitch can play a digital audio file (.wav format).
- Page 12 TalkSwitch folder. Record an Auto Attendant greeting To record an Auto Attendant greeting for Auto Attendant 1: 1. Pick up any telephone connected to the TalkSwitch. You should hear a dial tone. 2. Press then 3. Follow the prompts to record your message. When your greeting is complete, press to end the recording.
- Page 13 1. Connect the provided AC Adapters to the Power ports of each TalkSwitch unit and plug each adapter into an available power outlet. 2. Turn the TalkSwitch units on by pressing the Power button on the front of each unit. For further details on networking multiple TalkSwitch units, refer to the Networking TalkSwitch Units on a LAN Quick Guide.
- Page 14 TalkSwitch flash. This is an indication that all units have the same ID number. Change the ID numbers so that they are all unique, as follows: 1.
- Page 15 SETUP COMPLETE Congratulations! Your TalkSwitch system should now be ready to accept incoming calls. TIP: Put a TalkSwitch Quick Reference Card next to each extension phone, to help employees become familiar with the TalkSwitch features. Configuring TalkSwitch 48 remotely Once installation is complete, you can configure your TalkSwitch 48 via a TCP/IP connection between TalkSwitch and a remote PC running the TalkSwitch configuration software.
- Page 16 TalkSwitch. Copyright 2006. All Rights Reserved. CT.TS005.002501.UK (April 2006) TalkSwitch is a division of Centrepoint Technologies Inc.