Headset Working - Avaya IP Office 2420 User Manual

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2.6 Headset Working

When a headset is to be used, it must be plugged in to the headset socket on the base of the phone. To activate the
headset and switch off the handset, press
working is activated.
To answer an incoming call:
1.
Press
HEADSET.
If you are already on a call:
Place the first call on hold
·
Press
next to the flashing bell icon ( ).
·
To clear a headset call:
Press
DROP.
·
To manually make a call:
Press
HEADSET.
·
Dial the number. Remember to include the required access code (for example; 9 for an outside line) and listen to the
·
progress of the call.
To automatically make a call:
Press
HEADSET.
·
Do any of the following:
Press
REDIAL and then press
·
Access the Call Log and initiate a call to a specific entry. See
·
Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See
·
Number
.
26
When the call is answered, speak to the called party.
2420/5420 Phone
IP Office
HEADSET. The lamp beside the button is illuminated when headset
to have the phone dial the last number that you dialed. See
Making Calls from the Call Log
Basic Call Handling Features: Transfer
Redial
.
38
Dialling a Speed Dial
15-601127 Issue 09a (16 July 2009)
.
19
Page 17

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