Avaya IP Office 44/46/64xx User Manual
4400, 4600 and 6400 series telephones
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Also See for IP Office 44/46/64xx:
- Installation and use manual (118 pages) ,
- Quick reference manual (11 pages) ,
- User manual (36 pages)
Related Manuals for Avaya IP Office 44/46/64xx
Summary of Contents for Avaya IP Office 44/46/64xx
- Page 1 IP Office (R3.0) 44/46/64xx & TransTalk MDW 9040 User’s Guide 40DHB0002UKEG – Issue 10 (9th February 2004)
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Page 2: Table Of Contents
Page ii - Contents Contents The 44/4600 and 6400 Telephones ............4 Introduction ..........................4 TransTalk MDW 9040 ........................4 Call Appearance Keys........................5 Phone Key Symbols........................6 The Display ..........................7 Making Calls ..................8 Make a Call ..........................8 Using the Directory ........................ - Page 3 Contents - Page iii Hot Desking ..........................22 Group Enable/Disable ........................ 22 Lock/Unlock the Phone ......................23 Change the Login Code ......................23 Change the Extension Name ..................... 23 Change the Phone Language ....................24 Changing the System Date and Time ..................24 DSS Key Functions................
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Page 4: The 44/4600 And 6400 Telephones
The 44/4600 and 6400 Telephones Introduction This guide covers the use of most 4400, 4600 and 6400 series telephones, running in Key and Lamp mode, on Avaya IP Office telephone systems operating with Level 3.0 software. Note: The 2420 and 4620 have their own separate users guides. -
Page 5: Call Appearance Keys
Call Appearance Keys The 44/4600 and 6400 Telephones - Page 5 Call Appearance Keys Each phone is configured by default with 3 Call Appearance keys. Your System Administrator can change a call appearance key with: A Bridged Appearance A bridged appearance key matches the status and operation of the Call Appearance Key on a pre-defined colleague’s telephone. -
Page 6: Phone Key Symbols
Page 6 - Phone Key Symbols The 44/4600 and 6400 Telephones Phone Key Symbols Your phone may use either text or icon markings for some keys. • Spkr: The light above the key is lit when working handsfree. See Handsfree Operation on page 14 •... -
Page 7: The Display
The Display The 44/4600 and 6400 Telephones - Page 7 The Display Phone locked: Internal calls only, see Lock/Unlock the Phone on page 23. Call Forwarding On: See Call Forwarding on page 16. In Group: Held Call: Shows the number of held calls, see Holding Calls on page 19. Do Not Disturb On: See Send All Calls (Do Not Disturb) on page 17. -
Page 8: Making Calls
Page 8 - Make a Call Making Calls Making Calls Make a Call All phones in these series have a handsfree speaker so that you can dial and hear the call progress without having to pickup the handset. On some models this facility is only one-way so you must use the handset to be heard once the call is connected. -
Page 9: Redial
Redial Making Calls - Page 9 Redial The phone stores a record of the numbers that you have dialed. You can display and select a number from that record. 4406D+, 4606D+ and TransTalk MDW 9040 sets can use redial. When the button is pressed, the last number that was dialed is used. -
Page 10: Arrange A Callback
Page 10 - Arrange a Callback Making Calls Arrange a Callback If an extension is busy, or does not answer when you call you can arrange a callback rather than leave a message. With a callback set, after that extension is next used you phone will ring and when you answer the extension is rung. -
Page 11: Answering Calls
Answer a Call Answering Calls - Page 11 Answering Calls Answer a Call To answer a call: Your display will show whatever information the system has about the calling party. Press Spkr to answer handsfree or pickup the handset. Internal Auto-Answer Internal Auto-Answer connects your internal calls after just one ring. -
Page 12: Answering A Message Indicator
Page 12 - Answering a Message Indicator Answering Calls Answering a Message Indicator If another extension has left you a message or you have voicemail, then your lamp is lit. Note: If you have voicemail ringback switched on, then whenever you have new messages the voicemail system will ring you after you use the phone. -
Page 13: Other Call Controls
Account Codes Other Call Controls - Page 13 Other Call Controls Account Codes You can enter an account code during a call. Some extension may also be required to enter an account code before making a call. 4406D+, 4606D+ and TransTalk MDW 9040 users must enter the account code via a short code. -
Page 14: Handsfree Operation
Page 14 - Handsfree Operation Other Call Controls Handsfree Operation On some models of phone you can make and answer calls handsfree, that is without lifting the handset. • To switch from handsfree to handset operation pickup the handset. • To switch from handset to handsfree operation, press Spkr and then put down the handset. -
Page 15: Conference Calls
Conference Calls Other Call Controls - Page 15 Conference Calls The number of callers that you can have in a conference depends on the telephone system. Contact your System Administrator for details. Note: The 4600 series telephones cannot add callers to a conference when working handsfree. -
Page 16: Diverting Calls
Page 16 - Switch Divert On Diverting Calls Diverting Calls Switch Divert On 4406D+, 4606D+ and TransTalk MDW 9040 users must use short codes to activate these features. To set the divert all calls (unconditional) number and modes: Press Menu twice. -
Page 17: Send All Calls (Do Not Disturb)
Send All Calls (Do Not Disturb) Diverting Calls - Page 17 Send All Calls (Do Not Disturb) When on, all your callers either hear busy tone or are diverted to voicemail if installed. The System Administrator can setup a list of exception numbers for you who can still call you during Do Not Disturb. -
Page 18: Hold, Park & Transfer
Page 18 - Parking Calls Hold, Park & Transfer Hold, Park & Transfer Parking Calls You can park a call or several calls. You are then free to make and receive other calls. You can also arrange for the parked call to be retrieved by another extension. Note that the system only allows calls to be parked for a short while before reconnecting them, the default setting is 5 minutes. -
Page 19: To Retrieve A Parked Call At Another Extension
Holding Calls Hold, Park & Transfer - Page 19 To Retrieve a Parked Call at Another Extension At any extension on the system, dial *38*N# where N is the number that was assigned to the parked call (usually the parking extension number followed by 0) of the parked call. -
Page 20: Phone Controls
Page 20 - Display the Date and Time Phone Controls Phone Controls Display the Date and Time You can change your phone display to show the date and time. This uses the TmDay function. Note that this function overwrites all other display information. TransTalk MDW 9040 users do not have access to this feature. -
Page 21: Changing The Volume
Changing the Volume Phone Controls - Page 21 Changing the Volume You can alter the volume of the handsfree speaker, the handset speaker and the ringer. To change the ringer volume: Without lift the handset, press the either end of the volume button. Use either end of the button to adjust the volume. -
Page 22: Hot Desking
Page 22 - Hot Desking Phone Controls Hot Desking Hot desking is the ability to log on at any phone on the system and have that phone adopt your user settings until you log off. You cannot use hot desking unless the System Administrator has allocated you as a hot desking user. -
Page 23: Lock/Unlock The Phone
Lock/Unlock the Phone Phone Controls - Page 23 Lock/Unlock the Phone While locked the phone displays a B and can only make internal calls to other extension. Attempts to make other calls display CALL BARRED. To lock/unlock the phone: Press Menu twice. -
Page 24: Change The Phone Language
Page 24 - Change the Phone Language Phone Controls Change the Phone Language This will change the language used in the phone's display. On some voicemail systems it will also change the language of the voicemail prompts played when you collect your messages. -
Page 25: Dss Key Functions
Overview DSS Key Functions - Page 25 DSS Key Functions Overview You can program many of the phone's functions to a DSS key. You can also program dialing digits or user, group and park slot numbers. • 4406D+, 4606D+ and TransTalk MDW 9040 Telephone: The DSS keys on the 4406D+, 4606D+ and TransTalk MDW 9040 can only be programmed through the Manager Application. -
Page 26: Programming Functions Against Dss Keys
Page 26 - Programming Functions Against DSS Keys DSS Key Functions Programming Functions Against DSS Keys Most of the functions normally accessed by pressing Menu can also be programmed under a DSS key. This allows faster access to regularly used functions. These features are available for you to program using the Admin or ProgA features (under Menu on your telephone). -
Page 27: Programming Using The Admin Menu
Programming Functions Against DSS Keys DSS Key Functions - Page 27 Programming Using the Admin Menu To add a function to a DSS key using Admin: Press Menu Using the and keys, display and then select Admin. Use the and keys to display the function you want and then press the key below that function. -
Page 28: Admin Functions
Page 28 - Admin Functions DSS Key Functions Admin Functions The following can be programmed against a DSS key via the Admin function (see Programming Functions Against DSS Keys on page 26. Acct Make a call using an account code or enter an account code during a call. This function can be programmed with or without data. -
Page 29: Cpark
Admin Functions DSS Key Functions - Page 29 CPark Park the current call. This function can be programmed with or without a park slot number. If programmed with a park slot number, pressing the appropriate DSS key will park/unpark calls from that park slot. The DSS key lamp is lit when a call is parked in that park slot. -
Page 30: Park
Page 30 - Admin Functions DSS Key Functions Park Park a call against another extension. This function can be programmed with or without a target extension number. If programmed with a target extension number, pressing the DSS key when on a call will park that call against the target extension number. -
Page 31: Programming Using The Proga Menu
Admin Functions DSS Key Functions - Page 31 Programming Using the ProgA Menu The following functions provide both number storage plus additional functions and DSS key lamp usage. To store user, park slot and queue numbers under a DSS key:. Press Menu twice. -
Page 32: System Features
Page 32 - Introduction System Features System Features Introduction As well as your phones specific features, you can access a number of system features by dialing short codes. These instructions are for the system's default configuration. They assume that you are using the default feature codes. -
Page 33: Call Waiting
Call Waiting System Features - Page 33 Call Waiting Call Waiting tells you if another call arrives while you are already making a call by making providing call waiting tone. If you hear the Call Waiting signal, use HOLD put the present caller on hold, press the Call Appearance button (of the alerting call) or HOLD again to connect to the alerting call. -
Page 34: Do Not Disturb
Page 34 - Do Not Disturb System Features Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list: • To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off dial *09. -
Page 35: The System Administrator
The System Administrator System Features - Page 35 The System Administrator The system enables you set up a wide range of advanced telephony features, with your own numbering plan, speed dialing and feature codes. It also allows you to restrict access, selectively, to certain numbers for external calls and to permit controlled access to your local network for staff working away from your premises. - Page 36 ™ All trademarks identified by the ® or are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements.