Call Appearance Key Icons; System Features - Avaya IP Office 2420 User Manual

1.2 Call Appearance Key Icons

The icons displayed against the Call Appearance/Feature keys, allow you to determine the status (for example, on
HOLD) of each call. Icons also indicate whether a feature has been activated for a particular button.
Incoming Call:
·
A symbol next to a call appearance key indicates an incoming call.
Connected:
·
A symbol next to a call appearance key indicates that it is the currently connected call. The caller's phone number
(if available) is also shown. To put the call on hold, press
On HOLD:
·
A symbol next to a call appearance key indicates a call on hold. To take the call off hold and put any other
current call on hold, press
Function Active:
·
The button to the left or right of the function key is active.

1.3 System Features

System Features can only be set against soft Function Keys by your system administrator. However, your system
administrator may allocate you two 'self administrator' features that will enable you to add System Features to your soft
Function Keys.
In addition, there are a number of System Features that you can always access yourself by the use of short codes.
Refer to System Features Introduction
short codes. For example, to listen to your voicemail messages, dial *17.
2420/5420 Phone
IP Office
.
for details of System Features that you can always access yourself by dialling
56
The Telephone: Call Appearance Keys
HOLD. An H is displayed.
15-601127 Issue 09a (16 July 2009)
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