Avaya 2420 User Manual
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Avaya 2420 User Manual

Avaya 2420 User Manual

2420 telephone
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2420 Telephone

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Summary of Contents for Avaya 2420

  • Page 1 2420 Telephone...
  • Page 2 TABLE: The 2420 Telephone Components 1. Display, Call Appearance and Feature buttons: Call Appearance Keys allow the user to handle multiple calls and the display shows call information. Details on system features (allocated by your System Administrator) can also be displayed. See Call Appearance Keys and Overview of the Functions Keys 2.
  • Page 3 Status Icons The icons displayed on the call appearance/feature buttons of your 2420 telephone are explained in the following table. These icons replace the functionality of the green LEDs and equivalent flash rates. Status Icons Icon Definition An incoming call is waiting to be answered.

  • Page 4: Call Handling Features

    2420 VOICE TERMINAL INSTRUCTIONS Call-Handling Features Answer a Call When a call arrives at your 2420 Digital Telephone, you hear a ringing tone and a blinking bell icon appears on the associated call appearance. In addition, call identification information is displayed.
  • Page 5 Transfer 1. While on a call, press the Transfer button 2. When you hear dial tone, dial the number to which you want to transfer the call. 3. Do one of the following: a. To transfer without announcing it, press the Transfer button again and hang up.
  • Page 6 Redial To redial a previously dialed number. 1. Press the redial button 2. Previously dialed numbers will be displayed. 3. Press the softkey next to the number you wish to Redial. Selected Voice Features Send All Calls/Do Not Disturb 1. Press this button (while on-hook). All calls will be sent to your cover path. 2.

  • Page 7: Editing Speed Dial Entries

    3. Press feature button corresponding to entry to be deleted. 4. “the Delete this entry? “prompt is displayed. Press yes softkey to delete. Call Log Call Log Setup You can program the 2420 to log any or all of these call types: • Answered (incoming) • Un-answered (incoming)
  • Page 8 • Outgoing To specify the call types you want to appear in the Call Log: 1. From the Home screen, press the Option softkey. 2. Press the Log Setup feature button. 3. Press the appropriate button on the right side of the display 4.
  • Page 9 Visual Ring When you enable this option, the telephone rings and the lamp above the 2420 display area flashes when an incoming call arrives. 1. Press the Visual Ring feature button.

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