Check That Tcp Acceleration Is Operational - Hughes Direcway DW6000 User Manual

Check that TCP
acceleration is
operational
28
DW6000 Troubleshooting
TCP Acceleration is a proprietary protocol provided by DIRECWAY. It
optimizes performance for TCP/IP-based applications, including faster
downloads over satellite.
1. At the Control Center, click on the
Status screen appears. See Figure 20.
2. Check the message in the TCP Acceleration Status row.
If the message says
next troubleshooting step.
If the message says
following steps.
a. Power cycle the DW6000. Unplug the AC power cord from the power
strip or surge protector, wait 10 seconds, and plug it back in. See
Figure 24 on page 33. Then check the TCP Acceleration Status again. If
it is enabled but you still cannot surf the Internet, proceed to the next
troubleshooing step.
b. If TCP Acceleration is still disabled after power cycling, wait 30 minutes
and then check TCP Acceleration Status again.
c. If TCP Acceleration is still disabled after waiting 30 minutes, contact
customer support.
Figure 20: System Status, TCP Acceleration Status
System Status
, TCP Acceleration is enabled. Proceed to the
Enabled
, TCP Acceleration is disabled. Perform the
Disabled
indicator. The System