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9. What if my computer did not come with a Network Interface Card
(NIC)? What can I do?
Many computers can be upgraded with a 10/100 Ethernet Network Interface
Card (NIC). If you are comfortable with opening your computer and installing
hardware, most Ethernet NICs can be self-installed. Check with your computer
manufacturer for more information on the right Ethernet NIC for your system.
Make sure your NIC is configured for "auto-negotiate".
Also, if you have an available USB port on your computer, you can purchase a
USB Ethernet adapter. This may be easier to install than a PCI card in your
computer. For a laptop, you can purchase a standard PCMCIA card that
provides an Ethernet connection, or you can purchase a USB Ethernet adapter,
as well. We recommend that you upgrade your computer to meet all of the
requirements listed in System requirements on page 1 to get the most out of your
Internet experience.
10. Can I use a PCMCIA card adapter for my laptop?
Yes. All you need to connect your computer to the DIRECWAY Modem is
either a 10/100 Ethernet Network Interface Card or PCMCIA adapter with an
Ethernet connector. The DIRECWAY System includes an Ethernet cable to
connect your computer to the DIRECWAY modem.
11. Can I run DIRECWAY on a small network?
Yes, you can connect multiple home computers and laptops to a single
DIRECWAY Internet connection at no additional cost. Home networking
equipment may be required and is not included with your DIRECWAY System.
For network setup, support and configuration, contact your network hardware
manufacturer and/or operating system software developer (HUGHES is not
responsible for home network configuration or management).
Please understand that all computers on this network will be sharing a single
connection. Simultaneous use of high bandwidth applications by multiple users
may result in degradation of speed. Actual speeds may vary. Speed and
uninterrupted use of service are not guaranteed.
12. How fast is DIRECWAY compared to other high-speed services?
Aren't they faster?
Everyone's Internet technology is based on shared bandwidth, so sometimes one
option will allow you to do things in less time than others. But because everyone
uses shared bandwidth there's truly no definitive answer.
13. What is transmission latency?
Latency refers to the time it takes for signals to travel to and from the satellite.
This typically creates a sub-second lag. For this reason, DIRECWAY may not
be ideal for playing some "twitch-games" and time sensitive "online" trading.
14. Can I put this system on a boat or in an RV?
No. The DIRECWAY system is for fixed installations only.
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Frequently asked questions
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