Page 1 Hughes DW6000/DW6002 Series Installation Guide 1033295-0001 Revision A March 31, 2006...
Page 2 Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC shall not be liable for errors contained herein. The information in this document is subject to change without notice. Hughes Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Page 3: Table Of Contents
Uploading the SBC configuration file to the DW6000 ..23 Commissioning the DW6000 ......26 •...
Page 4 Cannot access the System Control Center ....74 The DW6000 LEDs ........74 Fatal error indication .
Page 5 Installing the installation software ..... .87 Installing the DW6000 using a modem ....89 Qualifying the customer’s PC with the qualification tool .
Page 6 DW6000 status information via the Installer Console ..137 Verifying correct DW6000 operation....138 Displaying traffic statistics ......139 Displaying PEP statistics .
Page 7 Configuring the TCP/IP properties on the installer laptop..160 Windows 98SE and ME ......160 Windows 2000 .
Page 8 • Contents viii 1033295-0001 Revision A...
Page 9 7. DC/DC power supply ..........17 8. Orienting pedestal base and DW6000 ....... .18 9.
Page 10 65. DW6000 LEDs ..........75 66. DW6000 power and cable connections .......77 Appendix A 67.
Page 11 72. DC/DC power supply ..........92 73. Orienting pedestal base and DW6000 ....... .94 74.
Page 12 115. Connect To ........... .126 116. DW6000 Properties, Settings tab selected ......127 117.
Page 13 159. Failed ping ........... .167 160. Entering the DW6000’s IP address ....... . .167 161.
Page 14 • Figures 1033295-0001 Revision A...
Page 15 7. DW6000 LED operation........
Page 16 • Tables 1033295-0001 Revision A...
Page 17: Important Safety Information
Important safety information For your safety and protection, read this entire manual before you attempt to install the DW6000. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. Types of warnings used This section introduces the various types of warnings used in this manual to alert you to possible safety hazards.
Page 18 CAUTION Indicates a potentially hazardous situation, which, if not avoided, may result in minor or moderate injury. CAUTION Indicates a situation or practice that might result in property damage. Note: A note provides additional information. • Important safety information xviii 1033295-0001 Revision A...
Page 19: About This Document
This manual is organized into the following chapters and appendices: updates Chapter 1 – Introduction gives an overview of the DW6000 and its components. Chapter 2 – Installing the DW6000 using satellite-based commissioning (SBC) explains how to install the DW6000 using satellite-based commissioning (SBC).
Page 20 Appendix A – Installing the DW6000 using dial-up commissioning provides instructions on how to use the backup dial commissioning method. Appendix B – Installing the DW6000 using the Installer Console explains how to use the Installer Console to commission DW6000s for enterprise customers. Only use this installation method if instructed to do so by Hughes.
Page 21: Conventions
Conventions This manual follows the typographical conventions shown below to help clarify instructions: Example Explanation Indicates the names of command Exit Click buttons that execute an action. The system displays the following: Indicates all system messages and prompts as the system Are you ready? displays them.
Page 22: Revision Record
Revised DVADB appendix to support DW6002. Added a new appendix for the Fallback Updater utility. Rev 6 12/23/04 Updated manual to support new DC/DC power supply. Rev A 03/31/06 New Hughes branding • About this document xxii 1033295-0001 Revision A...
Page 23: Introduction
The receive and transmit capability is housed in a single chassis as shown in Figure 1. The DW6002 is a DW6000 equipped with an internal modem to support the Virtual Private Network Automatic Dial Backup (VADB) feature for enterprise customers.
Page 24: Remote Site With Dw6000 Installed, Single Computer
(LAN) hosts. All the necessary software resides on the DW6000, which serves as the router. Because the software is on the DW6000, there is no need for a computer to run any client software. The end user or customer must supply and configure all hardware and software necessary to install and operate a wired (Ethernet) or wireless LAN.
Page 25: Remote Site With Dw6000 Installed, Wired (Ethernet) Lan
Unix Inroute Network Operations Center (NOC) Outroute Linux Antenna Internet G-25787 F Gateway 08/05/03 Figure 3: Remote site with DW6000 installed, wired (Ethernet) LAN POS terminal Wireless or other device base station Satellite Unix Inroute Network Operations Center (NOC) Outroute...
Page 26: Equipment And Cable Specifications
Equipment and cable Table 1 lists DW6000 equipment specifications. specifications Tables 2 - 4 list cable specifications for RG-6, RG-11, and Heliax cable. The cable specifications are the same regardless of the type of antenna used and are determined by the distance from the DW6000 to the antenna assembly.
Page 27 Table 1: DW6000 Specifications Product Element Specification Main memory 32MB Flash memory Protocol Support TCP/IP protocol suite Note: The following cable specifications represent minimum cable requirements. Failure to meet these requirements may require you to replace the cables at a later time with cables that meet the requirements listed in this section.
Page 28 Table 3: RG-11 cable specifications Cable length from antenna assembly to Type of cable to be used computer Receive Transmit Up to 270 ft. RG-11 with copper RG-11 with copper clad steel conductor clad steel conductor (CommScope 5916) (CommScope 5916) Table 4: Heliax cable specifications Cable length from antenna assembly to...
Page 29: Installation Methods
Appendix B – Installing the DW6000 using the Installer Console, on page 113. CAUTION Only use the Installer Console to install the DW6000 if instructed to do so by Hughes. Note: Sometimes the unit must be configured via the Installer Console for various reasons.
Page 30: Satellite-Based Commissioning (Sbc) Overview
SBC and the auto-commissioning server (ACS) to be used during the commissioning process. Occasionally, new satellites are activated to support satellite service. As a result, installers might be required to upload an sbc.cfg file to the DW6000 prior to installation or manually enter satellite parameters during the installation process.
Page 31 • DW6000 items required for installation on page 14 • Installing the antenna assembly on page 15 • The power supply on page 16 • Assembling the DW6000 and connecting it to the installer PC on page 18 • Powering up and reading the DW6000 LED display on page 21 •...
Page 32: System Pre-Installation
• Customer PC qualification tool disk or CD. • Dial-out modem if not using satellite-based commissioning (SBC). • Installer software installed if not using SBC. See DW6000 items required for installation on page 14. • The latest version of the satellite-based commissioning configuration file (sbc.cfg) if instructed to install it.
Page 33 • An analog phone line if not using SBC. Note: If the customer wants to connect a network to the DW6000, he or she must do so via an Ethernet hub or other such equipment. The customer must supply and configure the hub and cables.
Page 34: Summary Of Dw6000 Installation Process
3. The customer approves the site survey. 4. Assemble the indoor equipment. Assemble the DW6000 and connect it to the installer laptop. Power up the DW6000 and laptop and verify connectivity. 5. Compute the pointing coordinates using the SBC interface installation software.
Page 35: Post-Installation Tasks
• Print the customer’s page and record System Information the DW6000’s site ID, Gateway ID, and subnet mask on the Quick Start Guide. Help the customer create a browser shortcut to the System Control Center. If necessary, rename the shortcut "System Control Center."...
Page 36: Dw6000 Items Required For Installation
DW6000 items required You need all the items shown in Figure 5 to install the DW6000. The DW6000 installation kit includes the Ethernet cable, for installation DW6000, power supply and cords, pedestal base, and Quick Start Guide. The antenna assembly is shipped in a separate box.
Page 37: Installing The Antenna Assembly
Installing the antenna The DW6000 can be used with the Hughes 74cm Two-Way antenna. The DW6000 can also be used with .98, 1.2, and 1.8m assembly antennas. Use the appropriate antenna installation manual to assemble and install the satellite antenna. Attach the coaxial cables to the DW6000 Satellite In and Satellite Out connectors.
Page 38: The Power Supply
The power supply There are two power supplies available for use with the DW6000: • AC/DC power supply (part number 1031105-0001, model ADP-0641-M2) • DC/DC power supply (part number 1033554-0001, model DC-0651-M3) Always use the power supply provided with the DW6000 system.
Page 39: Ac/Dc Power Supply
The DC/DC power supply (Hughes part number 1033554-0001) shown in Figure 7 supports DC input power. The power supply is shipped in a kit (Hughes kit part number 1036088-0001) that also contains a DC input cable kit. The cable kit contains an input power connector, connector pins, and a wiring diagram;...
Page 40: Assembling The Dw6000 And Connecting It To The Installer Pc
DC/DC power supply, always disconnect the DC input cable connector from the power supply. Assembling the DW6000 1. Take the pedestal base in one hand and the DW6000 in the other. Orient them as shown in Figure 8. The Power LED will and connecting it to the be at the bottom.
Page 41: Dw6000 Ridges
Figure 9: DW6000 ridges Figure 10: Two front guides Figure 11: Pedestal base clip Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 42: Connecting Component Interconnection Cables
5. Connect the installer PC to the DW6000 with an Ethernet cable. See Figure 12. 6. Connect the power supply’s DC power cord to the DC IN port on the DW6000. See Figure 12. 7. Connect the AC power cord to the power supply and power strip or surge protector.
Page 43: Powering Up And Reading The Dw6000 Led Display
110 V wall outlet or other AC power source. The DW6000 LEDs will come on in the following order: 1. Power LED comes on solid to indicate the DW6000 is powered up. 2. LAN LED comes on within 30 seconds to indicate LAN connectivity is detected.
Page 44: Tcp/Ip Properties Screen
Figure 13: TCP/IP Properties screen Figure 14: Successful ping Figure 15: Failed ping Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 45: Uploading The Sbc Configuration File To The Dw6000
DW6000. Follow the steps below to upload an sbc.cfg file to the DW6000. Skip to Commissioning the DW6000 on page 26 if you do not have to upload an sbc.cfg file to the DW6000.
Page 46: Setup Screen
The Setup link is circled in Figure 16. 4. Click Config File Upload. The Configuration File Upload screen shown in Figure 18 appears. Figure 17: Setup screen Figure 18: Configuration File Upload screen Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 47 The screen shown in Figure 20 appears indicating the sbc.cfg file was successfully uploaded to the DW6000. 9. Click Close to return to the Setup screen. Figure 20: Confirming sbc.cfg file upload to the DW6000 Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 48: Commissioning The Dw6000
Advanced page appears. 3. Click Setup at the bottom of the left pane on the page. The Setup screen appears. See Figure 21. Figure 21: Initial registration screen Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 49: Antenna Location
5. Enter the ZIP code of the location where you are installing the DW6000 and click Next. The location where the DW6000 will be installed may also be entered manually. Follow steps a through c below if you wish to enter the antenna location manually.
Page 50 Figure 23: Entering location manually Figure 24: Verifying antenna location Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 51 Figure 27. Note: The Enable OPI Display box must be selected on the Verification of Satellite Parameters screen if an OPI is used to point the antenna. Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 52 Figure 25: Selecting the satellite and transponder Figure 26: Entering satellite parameters manually Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 53: Receive Pointing
9. Verify the information on the Verification of Satellite Parameters screen is correct and click Next. The Receive Antenna Pointing screen appears. See Figure 28. Figure 28: Receive pointing Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 54: Receive Pointing Results
You must peak the signal even if the antenna is locked to it. 12. Click Close to close the Signal Quality window. See Figure 29. 13. Click Next. The Transmit Antenna Pointing screen appears. See Figure 30 Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 55: Cross Pol
14. Click Manual to initiate the manual cross-pol test. 15. Click Continue on the Warning pop-up that appears. See Figure 31. Figure 31: Manual cross-pol warning message Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 56: Manual Cross-Pol Test Results
Enter the registration server’s address in the field. HTTP:// c. Select the check box to enable a Secure HTTP Mode secure connection to the registration server. Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 57 The following status messages appear on the Registration In Progress screen: • A satellite connection is being established. • The encryption keys are being downloaded. • The remote is being authenticated. Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 58: Registration In Progress
24. Click Next after the actions indicated in the status messages have been completed. A screen appears stating you will be redirected to a secure connection. See Figure 35. 25. Click OK. Figure 35: Secure connection Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 59 Registration screen shown in Figure 36. 27. Click Continue. Figure 36: Entering SAN and PIN 28. When registration is complete, click Next. The Registration information screen shown in Figure 37 appears. Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 60: Registration Information (To Be Recorded On Quick Start Guide)
A message appears indicating the remote will download the parameters. This message will be followed by another message indicating the remote is being configured for operation. A Registration Complete screen appears. See Figure 38. Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 61: Registration Complete - Restart
30. Click Restart. A Terminal Reset window appears. See Figure 39. Figure 39: Close for terminal reset 31. Click Close. The DW6000 will reset. The unit is now commissioned. Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 62: Post-Installation Tasks
• Print the customer’s page and record System Information the DW6000’s site ID, Gateway ID, and subnet mask on the Quick Start Guide. Help the customer create a browser shortcut to the System Control Center. If necessary, rename the shortcut "System Control Center."...
Page 63: System Status Page
Figure 40: System Control Center Figure 41: System Status page Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 64: Connecting The Dw6000 To The Customer's Computer
If the customer cannot browse Configure the installer laptop so its network properties match those of the customer’s PC. Refer to Appendix D for detailed instructions for setting network properties. Then: 1. Connect the installer laptop to the DW6000 with an Ethernet cable. 2. Open a Web browser on the installer laptop.
Page 65: Printing The System Information Page
4. If you have not already done so, record the Site ID, Gateway address, and subnet mask on the Quick Start Guide. Figure 43: System Information Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 66: Creating A Shortcut To The System Control Center
Left-click on the browser icon and drag it to the desktop. Figure 44: Creating a shortcut on the desktop to the System Control Center Chapter 2 • Installing the DW6000 using satellite-based commissioning (SBC) 1033295-0001 Revision A...
Page 67: The System Control Center
Chapter 3 The System Control Center This chapter discusses: • System Control Center overview on page 46 • Accessing the System Control Center on page 47 • The Home page on page 49 • System Status page on page 51 •...
Page 68: System Control Center Overview
See Chapter 4 – DW6000 LEDs and troubleshooting, on page 67 for more information. • Make sure the DW6000 is powered up. The Power and LAN LEDs should be lit solid. (The LAN LED may blink if there is LAN port activity.) If they are not, power cycle the...
Page 69: Accessing The System Control Center
Accessing the System The System Control Center is accessed through any browser, such as Internet Explorer or Netscape. Follow the steps below to set up Control Center an entry for the System Control Center in a browser. The steps are written for Internet Explorer or Netscape, but you can use a similar procedure for any browser.
Page 70: If The System Control Center Is Not Accessible
Control Center again. If you cannot access the System Control Center through a browser, follow the instructions below. 1. First try to ping the DW6000 to confirm it is connected to the network and functioning. Open the Run dialog box by →...
Page 71: The Home Page
Information page on page 56. • System Info provides access to the System Information page. The System Information page displays system information such as the DW6000 IP address, Site Account Number (SAN), and the site ID. See System Information page on page 61.
Page 72: Links
DW6000 and the Network Operations Center (NOC). See The Connectivity Test Link on page 62. Help The following links provide access to help-related information: • Getting Started explains how the DW6000 works and provides access to DW6000 operating instructions and recommended settings.
Page 73: System Status Page
Commission Status - • indicates if TCP Acceleration is TCP Acceleration Status - operational. TCP acceleration provides the expected performance on a DW6000. • - indicates if Web Acceleration is Web Acceleration Status operational. Web Acceleration is operational if you are browsing HTTP-based Web sites.
Page 74: Reception Information Page
Table 5 describes the RxCodes in detail. • reports the number of data messages Frames received- received by the DW6000 over the satellite link. • reports the percentage of received frames Frames with Errors- that were found to be corrupted. A continuously increasing value indicates problems in the receive path.
Page 75: Receive Status Messages
The receiver is in factory or NOC mode This status is for DW6000 testing purposes only. You should never see it. If this occurs during normal operation, try power-cycling the DW6000 by unplugging the power cord from the power source and then plugging it back in.
Page 76 This condition should only be seen during network installation and occurs when the receiver is locked to a non-Hughes satellite. In rare cases it may be due to a transient outage at the NOC. If this occurs during pointing or commissioning, the antenna has not been pointed correctly.
Page 77 Figure 52: DW6000 connections CAUTION Never unplug the DC power cord from the DW6000 while it is powered on. If the DW6000 uses an AC/DC power supply, always disconnect the AC power cord from the power strip, wall outlet, or surge protector.
Page 78: Transmission Information Page
Transmission The Transmission Information page displays the fields described below. Information page • Transmit status - reports the status of the transmit data path. Clicking on the blue status message displays corresponding help information. • reports the number of Number of successful transmissions- frames transmitted to the satellite.
Page 79: Transmit Status Messages
If this issue persists, it is likely due to a NOC-related service issue. The condition may also be due to DW6000 failure; in rare cases, the unit may fail and may have to be replaced.
Page 80 If you do not use the DW6000 for a long period of time and miss the updates, you may need to contact your service provider. The transmitter is not This condition indicates a NOC equipment outage.
Page 81 Table 6: Transmit (TxCode) messages and corrective actions The transmitter is not available This condition indicates the transmitter is not operational because ranging has failed because ranging has failed. Ranging is the process that adjusts the satellite transmitter timing and power. The satellite transmitter conducts ranging as needed to ensure that it can communicate successfully with the Network Operations Center.
Page 82 This periodic test takes less than 5 seconds. If the problem persists, try power-cycling the DW6000 by unplugging the power cord from the power source and plugging it back in.
Page 83: System Information Page
- version of the software on the DW6000. This is typically the factory-installed software version. However, if the NOC downloads a newer version of the Gateway software to the DW6000, the newer version will be displayed. – - the address of the DW6000.
Page 84: The Connectivity Test Link
Figure 54: System Information; print and save this page The Connectivity Test The unit may lose connectivity to a particular server due to the Internet being heavily loaded or due to the server being down. If Link possible, check connectivity to some other server on the Internet to ensure it is not a server specific problem.
Page 85: Connectivity Test
System Information page. Fix this in the computer's network settings and repeat the connectivity test. If the connectivity test still fails, power-cycle the DW6000 by unplugging the power cord from the power source and plugging it back in. If this does not fix the problem, call installer support.
Page 86: The Help Menu
DW6000. Access it by clicking on Help. Note: Print the answer to the entry in the System Control Center Troubleshooting page, “I am unable to access the DW6000 Web interface. Ping doesn’t work also.” The information on this page will help you if you cannot access the System Control Center.
Page 87: Advanced Pages
Advanced pages The Advanced pages contain a great deal of information. You may need to access them to communicate with installer support or to configure special features, such as Virtual Private Network Automatic Dial Backup (VADB). To access Advanced pages, in the browser address bar type: and press 192.168.0.1/fs/advanced/advanced.html .
Page 88 Chapter 3 • The System Control Center 1033295-0001 Revision A...
Page 89: Dw6000 Leds And Troubleshooting
• Cannot surf but can access the System Control Center on page 68 • Cannot access the System Control Center on page 74 • The DW6000 LEDs on page 74 • Device other than computer connected to DW6000 on page 80 Overview The DW6000 LEDs can provide information about operating status.
Page 90: Cannot Surf But Can Access The System Control Center
If the numeric site ID appears, the unit is commissioned. Proceed to the next troubleshooting step. appears, the DW6000 is not Not Commissioned commissioned. Contact installer support. Figure 58: System Information page Chapter 4 • DW6000 LEDs and troubleshooting 1033295-0001 Revision A...
Page 91: Checking Receive Signal
Checking receive signal The DW6000 will not function if satellite signals are not received properly. 1. At the System Control Center, click on the Reception Info indicator. The Reception Information page appears. See Figure 59. 2. In the row, check the Rx Code.
Page 92: Checking Transmit Signal
DW6000 is transmitting Operation (TxCode 8) signals properly. Proceed to the next troubleshooting step. If any other Tx Code appears, the DW6000 is not transmitting signals properly. Click on the Tx Code. Follow the troubleshooting procedure that appears. Figure 60: Transmission info Chapter 4 •...
Page 93: Checking That Tcp Acceleration Is Operational
, TCP Acceleration is Disabled disabled. Perform the following steps. a. Power cycle the DW6000 by unplugging the power cord from the power source, waiting 10 seconds, and plugging it back in. See Figure 66 on page 77. Then check the TCP Acceleration Status again.
Page 94: Checking Network Operations Center (Noc) Connectivity
The default gateway address should be the DW6000 IP address as received during commissioning and displayed in the System Information DW6000 Info box in the IP address line. Fix this in the computer's operating system settings. Then repeat the sequence above.
Page 95: Connectivity Test
If the tests still fail, power cycle the DW6000 by unplugging the power cord from the power source, waiting 10 seconds, and plugging it back in. If you still cannot surf the Internet, call your service provider. Figure 62: Connectivity Test...
Page 96: Checking For Viruses And Firewall Issues
Enter. The DW6000 LEDs The DW6000 has five LEDs on its front panel. The LEDs are described on the following page and shown in Figure 65. Figure 66 on page 77 shows power and cable connections. Refer to Figure 66 when completing the checks discussed in the following sections.
Page 97 • System - The System indicator shows whether the DW6000 is operational or not. This indicator may also denote the DW6002 is operational and VADB is enabled. • Power - The Power indicator shows if the DW6000 is powered on and operating normally. HUGHES...
Page 98: Fatal Error Indication
If there is not fatal error indication, proceed to the next troubleshooting step. First try power cycling the DW6000 by unplugging the power cord from the power source, waiting 10 seconds, and then plugging it back in.
Page 99: All Leds Off
All LEDs off If all the LEDs are off, make sure all power connections are secure. If they are, power cycle the DW6000 by unplugging the power cord from the power source, waiting 10 seconds, and then plugging it back in. If the LEDs do not come on, contact installer support.
Page 100: Checking The Lan Led
1. Check that the Ethernet cable is connected to the DW6000 LAN port and to the computer’s Ethernet port. 2. If the LAN LED is still not lit, power cycle the DW6000 by unplugging the power cord from the power source, waiting 10 seconds, and plugging it back in.
Page 101: Lan Led Is Lit
LED will either stay lit or go dark. Follow the appropriate instructions below. If LAN LED stays lit If the LAN LED stays lit, power cycle both the DW6000 and the computer by unplugging their power cords from the power source, waiting 10 seconds, and plugging them back in.
Page 102: Device Other Than Computer Connected To Dw6000
• Check all cable connections. See Figure 66. Tighten any that seem loose. • If the LED still does not come on, power cycle the DW6000 by unplugging the power cord from the power source, waiting 10 seconds, and plugging it back in.
Page 103: Problem: Power Led Not On
Tighten any that seem loose. • If the Power LED still does not come on continuously, power cycle the DW6000 by unplugging the power cord from the power source, waiting10 seconds, and plugging it back in. • If the problem persists, contact installer support.
Page 104: Dw6000 Leds
Chapter 4 • DW6000 LEDs and troubleshooting 1033295-0001 Revision A...
Page 105: Installing The Dw6000 Using Dial-Up Commissioning
• Installing the antenna assembly on page 86 • Installing the installation software on page 87 • Installing the DW6000 using a modem on page 89 • The power supply on page 91 • Modem installation method on page 93 •...
Page 106: Customer Installation Requirements
• An analog phone line. Note: If the customer wants to connect a network to the DW6000, he or she must do so via an Ethernet hub or other such equipment. The customer must supply and configure the hub and cables.
Page 107: Summary Of Dw6000 Installation Process
2. Conduct the site survey. 3. The customer approves the site survey. 4. Assemble the indoor equipment. Assemble the DW6000 and connect it to the installer laptop. Power up the DW6000 and laptop and verify connectivity. 5. Compute the pointing coordinates using the installer software.
Page 108: Post-Installation Tasks
• Print the customer’s page and record System Information the DW6000’s site ID, Gateway ID, and subnet mask on the Quick Start Guide. Help the customer create a browser shortcut to the System Control Center. If necessary, rename the shortcut "System Control Center."...
Page 109: Installing The Installation Software
(IRU) is required to install the software on the installer laptop. Do not confuse the installation software with the software that is downloaded to the DW6000 via satellite during registration. The DW6000 installation software enables you to register customers and configure the DW6000 for operation. The software that actually operates the DW6000 is downloaded during registration.
Page 110 USB cable. If this occurs, unplug the USB cable and repeat the installation process after the laptop reboots. Figure 68: Device Installation Status Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 111: Installing The Dw6000 Using A Modem
Figure 69: Websetup Welcome screen Installing the DW6000 You need all the items shown in Figure 70 on page 90 to install the DW6000. The DW6000 installation kit includes the Ethernet using a modem cable, DW6000, power supply and cords, pedestal base, and Quick Start Guide.
Page 112: Items Required For Installation
See Appendix B – Installing the DW6000 using the Installer Console, on page 113. Only use the installer console to install the DW6000 if instructed to do so by Hughes. You will also need the installation specification or work order.
Page 113: Qualifying The Customer's Pc With The Qualification Tool
Insert the disk containing the customer PC qualification tool in the customer’s computer. Run all the checks in the tool to ensure PC with the qualification the customer’s computer is set up to work with the DW6000. tool The tool does not work on a MacIntosh computer.
Page 114: Ac/Dc Power Supply
The DC/DC power supply (Hughes part number 1033554-0001) shown in Figure 72 supports DC input power. The power supply is shipped in a kit (Hughes kit part number 1036088-0001) that also contains a DC input cable kit. The cable kit contains an input power connector, connector pins, and a wiring diagram;...
Page 115: Modem Installation Method
DW6000 assembly should be approximately 6 inches. Ventilation is necessary to avoid overheating. 1. Take the pedestal base in one hand and the DW6000 in the other. Orient them as shown in Figure 73. The Power LED will be at the bottom.
Page 116: Orienting Pedestal Base And Dw6000
4. Gently slide the guides along the ridges until the DW6000 clicks into place. Note: If you need to remove the DW6000 from the pedestal base, pull up and back on the clip on the back of the base. See Figure 76.
Page 117: Two Front Guides
DW6000. See Figure 77. Note: Label the transmit and receive cables but do not connect them to the DW6000 at this time. The cables will be connected to the DW6000 when the satellite signal is peaked. Appendix A • Installing the DW6000 using dial-up commissioning...
Page 118 Connect the input power cable to the power supply if the DW6000 has a DC/DC power supply. Figure 77: Connecting the power supply and installer PC to the DW6000 Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 119: Powering Up And Reading The Dw6000 Led Display
Refer to page 91 for more information on power supplies. Obtaining the IP address 1. Restart the installer PC so that the DW6000 assigns it an IP address. Or type the command at a DOS...
Page 120: Tcp/Ip Properties Screen
Figure 78: TCP/IP Properties screen Figure 79: Successful ping Figure 80: Failed ping Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 121: Running The Dw6000 Installation Software, Commissioning, And Registering The Customer
You will register the customer, peak the satellite signal, connect the customer’s DW6000, and confirm that they can surf the Internet. 1. Connect the installer laptop PC to an analog telephone line or alternate connection to the Internet.
Page 122 3. Websetup will first detect the DW6000 and the modem. See Figure 82. 4. Click Next. 5. Websetup will check for an existing connection to WebACS. Websetup may bring up a dial-up connection if necessary. See Figure 83. Figure 82: Websetup - Detection Figure 83: Dial up connection may be necessary Appendix A •...
Page 123: Registration Connection - Authentication
A sample screen is shown in Figure 85. The appearance of the forms may vary and the forms’ content may change from time to time. Figure 84: Registration Connection - Authentication Figure 85: Agreement Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 124 Make certain this information is recorded on the customer’s Quick Start Guide. That way the customer will have important information available should their DW6000 not function and they need to call technical support. Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 125: Enter Zip Code
Websetup-Finish receives a parameter file from the WebACS and transfers it to the DW6000 over the Ethernet connection. If it is successful, a message appears asking you to press Finish. See Figure 89. 14. Select Finish. The unit is commissioned.
Page 126: Antenna Pointing - Receiver
Figure 88: Antenna Pointing - Receiver Figure 89: Finish Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 127: Post-Commissioning
Note: The satellite signal must be peaked for the maximum signal strength. Peaking the satellite signal 1. Unplug the DW6000 power cord from the power source. 2. Remove the phone line from the installer laptop PC. 3. Assemble and install the satellite antenna if you have not done so already.
Page 128: Antenna Pointing - Satellite Parameters Screen
9. Use the Elevation, Azimuth and Polarization values to adjust the antenna to achieve maximum receive signal strength. 10. Select the ACP (auto cross-pol) checkbox. If it is not available, wait five minutes; the system will update. Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 129: Transmit Pointing Caution
13. Select Start Test. A pop-up window appears stating the transmit pointing test should only be completed when the system is initially installed. See Figure 94. Figure 94: Transmit pointing caution Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 130 17. Adjust the antenna to achieve maximum transmit isolation. 18. When the unit consistently passes the manual transmit test, bolt the antenna securely before going to Step 19. Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 131: Manual Cross-Pol Passed
20. Select the radio button and select Start Test to Automatic start the automatic ACP test. See Figure 98. Figure 97: Manual cross-pol passed Figure 98: Auto cross-pol Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 132: Transmit Pointing Caution
23. Select Exit after the ACP test is completed. See Figure 100. 24. Click Yes to exit Antenna Pointing. See Figure 101. Figure 99: Transmit pointing caution Figure 100: ACP passes; select Exit Figure 101: Exiting Antenna Pointing Appendix A • Installing the DW6000 using dial-up commissioning 1033295-0001 Revision A...
Page 133: Connecting The Dw6000 To The Customer's Computer
3. Make sure the LEDs function properly. Make sure the transmit and receive cables are clearly labeled at the connectors. 4. The DW6000 is now commissioned. Connect the customer’s computer and the DW6000 with Ethernet cable. See Figure 102. If the computer has a functioning and properly configured Ethernet interface, it will surf the Internet.
Page 134: Post-Installation Tasks
• Print the customer’s page and record System Information the DW6000’s site ID, Gateway ID, and subnet mask on the Quick Start Guide. Help the customer create a browser shortcut to the System Control Center. If necessary, change the name of the shortcut to "System Control Center."...
Page 135: Installing The Dw6000 Using The Installer Console
• Items needed for installation on page 114 • Installing the antenna assembly on page 116 • The power supply on page 117 • Powering up and reading the DW6000 LED display on page 123 • Communicating with the DW6000 via Hyperterminal on page 125 •...
Page 136: Items Needed For Installation
Items needed for You need all the items shown in Figure 103. The DW6000 installation kit includes the Ethernet cable, DW6000, power installation supply and cords, pedestal base, and Quick Start Guide. The antenna assembly is shipped in a separate box.
Page 137: Customer Installation Requirements
• An analog phone line. Note: If the customer wants to connect a network to the DW6000, he or she must do so via an Ethernet hub or other such equipment. The customer must supply and configure the hub and cables.
Page 138: Installing The Antenna Assembly
Installing the antenna The DW6000 can be used with the Hughes 74cm Two-Way antenna. The DW6000 can also be used with .98, 1.2, and 1.8m assembly antennas. Use the appropriate antenna installation manual to assemble and install the satellite antenna. Attach the coaxial cables to the DW6000 Satellite In and Satellite Out connectors.
Page 139: The Power Supply
The power supply There are two power supplies available for use with the DW6000: • AC/DC power supply (part number 1031105-0001, model ADP-0641-M2) • DC/DC power supply (part number 1033554-0001, model DC-0651-M3) Always use the power supply provided with the DW6000 system.
Page 140: Ac/Dc Power Supply
The DC/DC power supply (Hughes part number 1033554-0001) shown in Figure 105 supports DC input power. The power supply is shipped in a kit (Hughes kit part number 1036088-0001) that also contains a DC input cable kit. The cable kit contains an input power connector, connector pins, and a wiring diagram;...
Page 141: Installer Console Installation Method
DW6000 assembly should be approximately 6 inches. Ventilation is necessary to avoid overheating. 1. Take the pedestal base in one hand the DW6000 in the other. Orient them as shown in Figure 106. The Power LED will be at the bottom.
Page 142: Orienting Pedestal Base And Dw6000
Figure 106: Orienting pedestal base and DW6000 Figure 107: DW6000 ridges Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 143: Two Front Guides
Figure 108: Two front guides Figure 109: Pedestal base clip 5. Connect the installer PC to the DW6000 with an Ethernet cable. See Figure 110. 6. Connect the power supply’s DC power cord to the DC IN port on the DW6000. See Figure 110.
Page 144: Connecting Component Interconnection Cables
Figure 110: Connecting component interconnection cables Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 145: Powering Up And Reading The Dw6000 Led Display
Refer to page 117 for more information on power supplies. Obtaining the IP address 1. Restart the installer PC so the DW6000 assigns it an IP address. Or type the command at a DOS...
Page 146: Tcp/Ip Properties Screen
Figure 111: TCP/IP Properties screen Figure 112: Successful ping Figure 113: Failed ping Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 147: Communicating With The Dw6000 Via Hyperterminal
– Click on the pull-down menu and select Connect Using TCP/IP (Winsock) c. Click OK. If the DW6000 unit is connected to your PC via Ethernet the Main Menu appears in the HyperTerminal window. Figure 114: Connection Description Appendix B • Installing the DW6000 using the Installer Console...
Page 148: Connect To
Main Menu to close the session on the DW6000. Do not close HyperTerminal without ending the session on the DW6000. If you do, the unit will freeze for a few minutes. Appendix B • Installing the DW6000 using the Installer Console...
Page 149: Ascii Setup
Figure 116: DW6000 Properties, Settings tab selected Figure 117: ASCII Setup Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 150: Initial Install Console Screen
Figure 119: BOOT ROM installer console Main Menu 4. Enter to display the menu Satellite Interface Statistics shown in Figure 120. Figure 120: Satellite Interface Statistics menu Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 151: Configuring Boot Parameters
If the electronic serial number is different from the barcode serial number or the serial number on your work order, call the installer hotline for the DW6000 series and request the serial number be corrected. You must supply the Site/Master account number that can be found on the work order.
Page 152: Vsat Return Path Parameter
Note: The Default Router Address is not used in most cases and does not have to be configured. The VSAT Return Path should be configured to "Inroute." Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 153: The Installation Menu
Menu pointing uses both an automatic and manual mode. The Outdoor Pointing Interface (OPI) device can also be used to point an antenna used with a DW6000. Follow the instructions in the Outdoor Pointing Interface Operating Instructions (1031832-0001). Note: If you use the OPI, the LNB 22KHz Switch parameter must be set to "OFF."...
Page 154: Antenna Pointing - Receiver
Enter to set the OPI signal to off. Enter to set the OPI signal to on. Note: The default setting for the OPI value is off. Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 155: Antenna Pointing - Receiver
Check for unobstructed view to the satellite. b. Refine antenna aiming. c. Check LNB polarization. d. Check receive symbol rate. e. Replace LNB. f. Replace entire DW6000 unit. Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 156: Antenna Pointing - Transmitter, Manual
Enter Installation Menu 3. Enter to return to the Main Menu 4. At the enter . The Main Menu Satellite Interface Statistics Menu appears. Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 157: Force Ranging
The status must indicate “Transmitter available for normal operation” if ranging completes successfully. Ranging must be done before you exit the Installation Menu. Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 158: Verifying Software Download
DW6000 LED display on page 123 and Communicating with the DW6000 via Hyperterminal on page 125. 4. When the DW6000 receives a message from the SDL server, the following message is displayed: Received first heartbeat message. 5. If there is no progress beyond this message, check the return path.
Page 159: Dw6000 Status Information Via The Installer Console
SDL Initialization complete. Awaiting first heartbeat msg. Received first heartbeat message. All files downloaded. No pending changes. The DW6000 can now be connected to a configured PC or network. DW6000 status The DW6000 has no serviceable parts. However, you may be able to debug units with help from installer support.
Page 160: Verifying Correct Dw6000 Operation
Verifying correct You can verify the DW6000 is receiving and processing data by following these steps: DW6000 operation 1. Enter at the Main Menu to access Satellite Interface Statistics 2. At the Satellite Interface Stats submenu enter to select Display Main Statistics .
Page 161: Displaying Traffic Statistics
Display PEP Statistics Figure 129. This screen can be used to monitor performance enhancing proxy (PEP) statistics. Figure 129: Display PEP Statistics screen Appendix B • Installing the DW6000 using the Installer Console 1033295-0001 Revision A...
Page 162: The Final Test Menu
1 and 8 to view the corresponding entry. Index 0 is the most recently logged reset. Figure 132: Reset history This data is read-only. You can reset the DW6000 by typing rr at the Main Menu prompt and pressing E . You can force the DW6000 to download NTER...
Page 163: Configuring The Installer Laptop For Ip Addressing
Configuring the installer laptop for IP addressing This chapter explains how to configure your installer laptop PC so that you can register the DW6000. All DW6000s come from the factory with Dynamic Host Configuration Protocol (DHCP) enabled. Therefore, your installer laptop PC must have DHCP enabled and set to automatically obtain IP addresses.
Page 164: Network Window
Figure 134: Network window 3. Select the entry associated with Network Interface TCP/IP Card (NIC) and then select . The Properties TCP/IP window appears. See Figure 135. Properties 4. In the IP Address tab, select Obtain an IP address automatically 5.
Page 165: Tcp/Ip Properties
Figure 135: TCP/IP Properties Figure 136: Gateway tab Appendix C • Configuring the installer laptop for IP addressing 1033295-0001 Revision A...
Page 166: Windows 2000
3. Right-click the icon that represents Local Area Connection the network adapter that connects the computer to the DW6000 and select . The Local Area Connections Properties Properties window appears. See Figure 138. 4. Ensure that the...
Page 167: Internet Protocol Properties
5. Select . Be careful not to uncheck Internet Protocol (TCP/IP) the checkbox. 6. Select the button. The Properties Internet Protocol Properties window appears. See Figure 139. 7. Ensure that both Obtain an IP Address Automatically are selected. If Obtain DNS Server Address Automatically not, select them.
Page 168: Windows Xp
Local Area Connection connection between the Network adapter in the computer and the DW6000, and select Properties Note: If the Local Area Connection icon appears with a red X then check your connections. The red X must not be present in order to successfully configure TCP/IP properties.
Page 169: Local Area Connection Properties
4. Ensure the Client for Microsoft Networks Internet Protocol are installed and checked. If NetBEUI is installed, (TCP/IP) uninstall it. See Figure 141. 5. Select and select . See Internet Protocol (TCP/IP) Properties Figure 142. Note: Be careful not to uncheck the Internet Protocol when you select it.
Page 170 6. Make sure both the Obtain an IP address automatically options are Obtain DNS server address automatically selected. If not, select them. 7. Select OK to close the open dialog boxes and finish the configuration. 8. Restart the computer even if Windows does not require you to do so to ensure that the network settings are automatically reset.
Page 171: Installing Vadb
Appendix D Installing VADB This appendix discusses: • Overview on page 149 • VADB pre-installation on page 150 • Installation procedure on page 150 • DW6002 LED appearance during VADB operation on page 156 • Troubleshooting VADB on page 157 Overview The Virtual Private Network (VPN) Automatic Dial Backup (ADB) (VADB) feature provides a backup infrastructure to the...
Page 172: Vadb Pre-Installation
VADB pre-installation The following requirements must be fulfilled before VADB can be used: • The DW6002 must be configured for VADB operation before the system is installed and commissioned. Note: The DW6002 can be upgraded to support VADB operation after it is installed. •...
Page 173: Verifying The Vadb Profile Is Loaded On The Dw6002
Verifying the VADB profile is Follow these steps to verify the VADB profile is loaded on the DW6002 after it is installed and commissioned: loaded on the DW6002 1. Open the System Control Center. 2. Click System Information. 3. Verify the software release number is the most current. If it is not, contact installer support to make sure the correct software is downloaded to the unit.
Page 174: Verifying The Vadb Profile Is Loaded On The Dw6002
5. Select from the right-most drop-down vadb_config_show() menu as shown in Figure 144 and then click Execute. 6. Verify the vadb_net_enabled vadb_rem_enabled fields are both set to ENABLED. See Figure 144. If they are not, contact Technical Support and request the values be updated. 7.
Page 175: Testing The Telephone Line
Testing the telephone line Follow these steps to test the telephone line: 1. Connect a telephone handset to the telephone jack or splitter. 2. Dial the VADB access phone number listed in the prim field. phone_num 3. Listen for modem tones, which indicate the connection is being established between the access number and the handset.
Page 176: Testing Vadb Functionality
Ethernet cable AC power cord Power supply Telephone cable DC power cord Receive cable Transmit cable G-26112 C 07/28/03 Figure 145: Final hardware installation for VADB Testing VADB functionality You will use the Advanced pages to test the VADB connection. Access the Advanced pages by entering http://192.168.0.1/fs/advanced/advanced.html the URL location bar.
Page 177 3. Verify the DW6002 can ping the VADB gateway: Start → Run a. Open the Run dialog box by selecting . Type and click OK. Command b. Type and press ping <VADB gateway address> . See Figure 144 on page 152. NTER If the client fails to ping the host, the computer will report that no packets were received.
Page 178: Dw6002 Led Appearance During Vadb Operation
System LED will be solid blue when the satellite link is enabled. appearance during The DW6002 LEDs are shown in Figure 147. Table 8 on VADB operation page 157 describes the appearance of the LEDs during VADB operation. HUGHES LAN LED Transmit LED Receive LED System LED Power LED...
Page 179: Troubleshooting Vadb
Table 8: DW6002 LED appearance during VADB operation Appearance Description Solid blue LAN is connected and usable Flashing blue There is transmit or receive activity on the LAN Transmit Solid blue Flashing blue Transmitting frames Condition preventing transmission Receive Solid blue Flashing blue Receiving frames Condition preventing acquisition...
Page 180 required to obtain an outside telephone line or to change the area code. 5. Complete the instructions in Testing VADB functionality on page 154 to test VADB functionality. 6. Contact Technical Support if completing steps 1 - 5 does not resolve the VADB issue.
Page 181: Using The Fallback Updater Utility
Web site. Installers will be notified by Hughes of the Web address for the site from where the utility can be downloaded. Saving the utility on the...
Page 182: Configuring The Tcp/Ip Properties On The Installer Laptop
Second Edition (SE), Windows Millennium Edition (ME), Windows 2000, and Windows XP operating systems. You must connect your installer laptop to the DW6000 with an Ethernet cable before configuring TCP/IP properties. Start → Settings → Control Panel Windows 98SE and ME 1.
Page 183: Network Window
Figure 150: Network window 3. Select the entry associated with the installer laptop’s TCP/IP Network Interface Card (NIC) and then select Properties window appears. See Figure 151. TCP/IP Properties 4. On the IP Address tab, select Specify an IP address 5.
Page 184: Windows 2000
3. Right-click the icon that represents Local Area Connection the network adapter that connects the computer to the DW6000 and select . The Local Area Connections Properties Properties window appears. See Figure 153. 4. Ensure that the...
Page 185: Internet Protocol Properties
5. Select . Be careful not to uncheck Internet Protocol (TCP/IP) the checkbox. 6. Select the button. The Properties Internet Protocol Properties window appears. See Figure 154. 7. Select Use the following IP address 8. Type in the field. IP address 192.168.0.2 9.
Page 186: Windows Xp
Local Area Connection the Network adapter that connects the computer to the Satellite DW6000 and select Properties Note: If the Local Area Connection icon appears with a red X then check your connections. The red X must not be present in order to successfully configure TCP/IP properties.
Page 187: Local Area Connection Properties
4. Ensure the Client for Microsoft Networks Internet Protocol are installed and checked. If NetBEUI is installed, (TCP/IP) uninstall it. See Figure 156. 5. Select and select . See Internet Protocol (TCP/IP) Properties Figure 157. Note: Be careful not to uncheck the Internet Protocol when you select it.
Page 188: Updating The Fallback.bin File
DW6000 and the files containing the older software release are deleted from the DW6000. 1. Confirm the installer laptop is connected to the DW6000 with an Ethernet cable.
Page 189: Failed Ping
The utility automatically closes after the update is complete and the DW6000 reboots. Refer to Troubleshooting on page 168 if the utility does not automatically close and the DW6000 does not reboot. Appendix E • Using the Fallback Updater utility 1033295-0001 Revision A...
Page 190: Troubleshooting
5. After verifying the installer laptop is connected to the DW6000 and its TCP/IP properties are properly configured, power cycle the DW6000: a. Unplug the DW6000 power cord from the power source. b. Wait 10 seconds. c. Plug the power cord back into the power source.
Page 191 6. Restart the utility and repeat the instructions in Updating the fallback.bin file on page 166. 7. Contact Technical Support if you are unable to update the fallback.bin file on the DW6000 after completing steps 1 - 6. Appendix E • Using the Fallback Updater utility 1033295-0001 Revision A...
Page 192 Appendix E • Using the Fallback Updater utility 1033295-0001 Revision A...
Page 193: Disabling The Web Browser's Proxy Connection
Appendix F Disabling the Web browser’s proxy connection Disable proxy operation on the computer on which the software is installed. Do not assume you know whether the computer’s proxy is enabled or not. Perform the instructions below to make sure proxy operation is disabled.
Page 194 Figure 162: Internet Options, Connections tab Figure 163: “Use a proxy browser” unchecked Appendix F • Disabling the Web browser’s proxy connection 1033295-0001 Revision A...
Page 195: Netscape
Figure 164: Proxy settings screen; delete HTTP information Netscape Follow these steps to disable proxy connections for Netscape: 1. Launch Netscape. Edit → Preferences → Advanced → Proxies 2. Go to . The Proxies screen appears. See Figure 165. 3. Delete all information in the field and the HTTP Proxy Port...
Page 196 Appendix F • Disabling the Web browser’s proxy connection 1033295-0001 Revision A...
Page 197: Installation Checklist
SBC and the auto-commissioning server (ACS) to be used for the commissioning process. If instructed to upload an sbc.cfg file to the DW6000, the file will be available to installers for download on an installation support Web site.
Page 198 Appendix G • Installation checklist 1033295-0001 Revision A...
Page 199: Lat/Long Decimals To Minutes Table
Appendix H Lat/Long Decimals to Minutes Table Use the following procedure to determine your latitude and longitude decimal to minutes conversion when entering those items manually during commissioning. 1. Enter the whole number part of the site's longitude into the field in the VSAT Longitude in degrees Configure Boot...
Page 200 Right of Right of Right of Minutes Minutes Minutes Decimal Decimal Decimal Appendix H • Lat/Long Decimals to Minutes Table 1033295-0001 Revision A...
Page 201: Declaration Of Conformity
Trade Name: The DIRECTV Group, Inc., DIRECWAY Type of Equipment: Two-Way DIRECWAY System Model Numbers: DW6002 (1032021-0002) DW6000 (1032021-0001) The Two-Way DIRECWAY System (DW6002 and DW6000) complies with the Canadian ICES-003, Class B standard. For DW6002 Standards to which Conformity is declared: FCC Part 68 Part 68 Compliance -- This equipment (Two-Way DIRECWAY System: Model Numbers: DW6002) complies with Part 68 of the FCC rules and requirements adopted by the ACTA.
Page 202 FCC registration. Do not attempt to repair or service your modem. Return it to Hughes Network Systems. No repairs can be made by customers. All repairs must be done by Hughes Network Systems Authorized Service Centers (ASCs). This equipment cannot be used on public coin service provided by the Telephone Company.
Page 203 Note: The DIRECWAY Receiver must be grounded through the satellite/ local antenna cable before plugging into the power source, and it must remain grounded thereafter. Ground clamp Coaxial cable Electric service equipment Grounding block Coaxial cable Ground Grounding clamps conductor Power service grounding G-26177 C...
Page 204 Appendix I • Declaration of Conformity 1033295-0001 Revision A...
Page 205 Appendix I • Declaration of Conformity 1033295-0001 Revision A...
Page 206 Appendix I • Declaration of Conformity 1033295-0001 Revision A...
Page 207: Glossary
Glossary Dotted decimal notation - An IP address Internet Assigned Numbers Authority (IANA) - consists of 32 bits. Rather than working with 32 the organization that has overseen the allocation bits at a time, it is a common practice to segment of Internet Protocol addresses to Internet service the 32 bits of an IP address into four 8-bit fields providers (ISPs).
Page 208 Local area network (LAN) - a group of Signal quality factor (SQF) - an integer value computers and associated devices that share a from 0-99 that indicates the strength of the common communications line and typically received satellite signal relative to noise. share the resources of a single processor or Subnet mask - a 32-bit value that is used to server.
Page 209: Abbreviations And Acronyms
Abbreviations and Acronyms Abbreviation Term or Acronym Auto-commissioning Server DHCP Dynamic Host Configuration Protocol VADB Virtual Private Network Automatic Dial Backup IANA Internet Assigned Numbers Authority Internet Protocol Internet Service Provider Local Area Network Network Address Translation Network Management Center Network Operations Center Outdoor Pointing Interface Performance Enhancing Proxy...
Page 210 • Abbreviations and Acronyms 1033295-0001 Revision A...
Page 211: Index
95, 121 cable Boot Parameters Cables Fallback Updater utility 15, 116 coaxial configuring TCP/IP properties on installer 20, 95, 121 connecting to DW6000 laptop 95, 121 Ethernet saving on installer laptop 95, 121 power supply troubleshooting specifications updating fallback.bin file Coaxial cables Fallback.bin file...
Page 212 17, 92, 118 Installer Console AC/DC 17, 92, 118 DC/DC post-installation tasks Installation Menu Installation methods Range value 95, 121 dial-up/phone line Receive code messages Reception Information page Installation PC Registration forms configuring for installation dial-up commissioning 10, 83, 114 requirements Registration server Installation software...
Page 213 VADB description status verification testing functionality troubleshooting Verifying correct DW6000 operation Verifying software download Viewing help topics Virtual Private Network Automatic Dial Backup. See VADB Viruses Web browser disabling proxy server connection Web commissioning 99, 100 Websetup Wireless base station •...
Page 214 • Index 1033295-0001 Revision A...

This manual is also suitable for:

Dw6002 series Dw6000 series

Hughes DW6000 Installation Manual

Important Safety Information

About this Document

Chapter 1 Introduction

Chapter 2

Installing the DW6000 Using Satellite-Based

Commissioning (SBC)

Chapter 3 The System Control Center

Chapter 4 DW6000 Leds and Troubleshooting

Appendix A Installing the DW6000 Using Dial-Up Commissioning

Appendix B Installing the DW6000 Using the Installer Console

Installing the DW6000 Using the Installer Console

Appendix C Configuring the Installer Laptop for IP Addressing

Appendix D Installing VADB

Appendix E Using the Fallback Updater Utility

Appendix F Disabling the Web Browser's Proxy Connection

Appendix G

Installation Checklist

Appendix H

Lat/Long Decimals to Minutes Table

Appendix I

Declaration of Conformity

Glossary

Abbreviations and Acronyms

Index

Quick Links

Troubleshooting

Need help?

Questions and answers

Related Manuals for Hughes DW6000

Summary of Contents for Hughes DW6000