Arranging A Callback; Leaving A Message In Voicemail - Avaya 4400 User Manual

4400 and 6400 Series User Guide

Arranging a Callback

If an extension is busy, or does not answer when you call you can arrange a callback rather than leave a
message. With a callback set, after that extension is next used, your phone will ring and when you
answer, the extension is rung.
To set a callback during a call:
•
If, when you make a call, you are not answered or the station is busy, press the programmed
AutCB DSS key and end your call attempt.
Alternatively:
1. Press Menu.
2. Press and Next/Prev to search and then select AutCB. End your call attempt.
After the extension you were calling is next used, your phone will ring and when you answer the
other extension is rung. Your phone rings the number of times that has been specified in the No
Answer Time (either for the system, or if there has been an individual one set for your user id).
The default is three rings.
3. Press Exit.
To arrange a callback without making a call:
1. Press Menu twice.
2. Press Call and enter the extension number (use the top-left display key to backspace).
3. Press Next and then press CallB.
4. Press Exit.
When that extension becomes free, your phone is rung and if you answer, the other extension
then rings. Your phone rings the number of times that has been specified in the No Answer Time
(either for the system, or if there has been an individual one set for your user id). The default is
three rings.

Leaving a Message in Voicemail

You can leave a message directly in voicemail for an extension without ringing the extension. This will
light that extension message indicator if they have one.
4406D+ and TransTalk MDW 9040 users can leave a message for an extension via the short codes.
Contact your system administrator for the appropriate code.
To leave a message directly in voicemail:
1. Press Menu twice.
2. Press Call and enter the extension or group number (use the top-left display key to backspace).
3. Press Next and then press Vmail.
You will hear the mailbox greeting and then be prompted to leave a message.
4400 and 6400 Series User Guide
IP Office 3.2 15-601074 Issue 11a (30th June 2006)
Page 8