Ascii Selected For Scanner Model; Troubleshooting The 1551E/1553 Tethered Scanner - Intermec 730 User Manual

Troubleshooting the 1551E/1553 Tethered Scanner

700 Series Color Mobile Computer User's Manual
Manual, available from the Intermec web site at www.intermec.com, for
more information about each enabled option.

ASCII Selected for Scanner Model

To send data coming into the 700 Color Computer through the COM1
port from an external input device, as keyboard data to an application on
the desktop, do the following:
1 Enter "ASCII" as the Scanner model option.
2 Tap to check Enable scanner port.
3 Tap File > Save Settings from the bottom of the screen, or tap Yes
when prompted to refresh the scanner settings.
With "ASCII" selected, Symbology Options, Hardware Trigger, and Scan-
ner Port settings are configured from the Intermec Settings applet. See the
the Intermec Computer Command Reference Manual, available from the In-
termec web site at www.intermec.com, for more information about each
enabled option.
Note: When selecting either the 1551E or the 1553 Scanner or enabling
the scanner port for these scanners, the 700 Computer tries to communi-
cate with the attached scanner. If the scanner is not powered, if the cable is
not connected properly, the wrong cable is used, or if the scanner firmware
is older than 2.0, and the "Failed to save one or more settings" message
appears, then this step failed.
This process can take time as the terminal is going through a group of
RS-232 settings to communicate with the scanner. After successful com-
municated with the scanner (about eight beeps are generated), it initializes
the scanner with the 700 Computer's current settings. This process might
generate a series of beeps pending on the firmware version installed in the
scanner. These beeps are suppressed in firmware versions 2.08 or greater.
Do the following to troubleshoot your 1551E/1553 Tethered Scanner:
1 Ensure the correct cable is used for the scanner on the tethered scanner
port. Note the 700 Computer cannot supply power to the scanner.
2 Perform a quick test to determine whether the connection is good.
Temporary select the scanner model as "ASCII," then enable the scan-
ner port state. Go to a command prompt or a notepad and scan a data
label. If a label is wedged into the command prompt or notepad, then
the connection is good.
3 If step 2 passes, reset the scanner configurations to their defaults (scan
the Reset Factory Defaults label on the next page) to prevent miscom-
munication, then reenable the scanner port state.
4 If step 2 fails, then the firmware installed in the tethered scanner may be
older than version 2.0. Upgrade your scanner firmware.
Chapter 6 — Scanner Support
179