Print Quality And Ribbon Problems - Compuprint Z03 User Manual

1: The forms do not stack correctly on the table behind the printer.
Solution: Use the recommended table size (see "Printer specifications" in
the User's Guide).
Note: Up to 101.6 mm (4 in.) of forms may stack on the table behind the
printer without decreasing the ability of the forms to stack correctly.
2: The forms do not stack correctly in the output rack on the table.
Solution: Check for obstructions to the forms path (cables, cords, or other
items). If you find an obstruction, remove or relocate it.
3: The forms do not meet specifications.
Solution: The forms may be outside nominal specifications (see "Supplies,
optional features, and maintenance" in the User's Guide).
4: The forms contain excessive moisture.
Solution: Store the forms in a cool, dry place before using them or leave in
the printer for 24 hours.
Note: Forms stack best when the forms are 203.2 to 304.8 mm (8 to 12 in.)
long. If the forms length is outside this range, operator assistance
may be needed.
5: Forms are too dry.
Solution: Condition the forms for 24 hours or more at the manufacturer
recommended temperature and humidity settings.
Problem: Characters are off registration
1: The first print position is adjusted incorrectly.
Solution: Check your settings for the left margin, tear position, and the
paper load position (see "Forms specifications" in the User's Guide).

Print quality and ribbon problems

Problem: Unreadable characters
1: The ribbon is dry or worn.
Solution: Check the ribbon and replace it if it is dry or worn.
2: The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be decreased. Paper must be loaded for this
adjustment to be effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see "Printer Adjustments" in the User's Guide).
3: Poor-quality multiple-part forms.
Solution: Try new forms (Fast Draft)
4: Bidirectional adjustment needs to be made.
Solution: See the procedure for setting the bidirectional adjustment (see
"Using operator print test" in the User's Guide).
5: Forms thickness exceeds forms specifications.
Solution: Use forms that meet the specifications (see "Forms
specifications" in the User's Guide).
Setting up the 4247 Model Z03 Printer
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