4. The forms contain excessive moisture.
5. Forms are too dry.
Problem: Characters are off registration
1. The first print position is adjusted incorrectly.
Print quality and ribbon problems
Problem: Unreadable characters
1. The ribbon is dry or worn.
2. The Automatic Gap Adjustment (AGA) setting for the paper source you are
3. Poor-quality multiple-part forms.
4. Forms thickness exceeds forms specifications.
Problem: Missing dots or irregular characters
1. The ribbon is worn.
2. The ribbon is twisted or folded.
3. The Automatic Gap Adjustment (AGA) setting for the paper source you are
Problem: Ribbon smudging forms
1. The ribbon is twisted or folded.
104
User's Guide
Solution: Store the forms in a cool, dry place before using them or leave in the
printer for 24 hours.
Note: Forms stack best when the forms are 203.2 to 304.8 mm (8 to 12 in.)
long. If the forms length is outside this range, operator assistance may be
needed.
Solution: Condition the forms for 24 hours or more at the manufacturer
recommended temperature and humidity settings.
Solution: Check your settings for the "Left Margin" on page 70, "Horizontal
Character Tuning" on page 76, and "Vertical Character Tuning" on page 76.
Solution: Check the ribbon and replace it if it is dry or worn.
using needs to be decreased. Paper must be loaded for this adjustment to be
effective.
Solution: See "Adjusting the Distance of the Print Head" on page 74.
Solution: Try new forms or select another print quality. See "Quality Print
Mode Selection" on page 68.
Solution: See "Paper Specifications" on page 87.
Solution: Check the ribbon for wear; replace it if necessary.
Solution: Straighten the ribbon.
using needs to be changed. Paper must be loaded for this adjustment to be
effective.
Solution: See "Adjusting the Distance of the Print Head" on page 74.
CAUTION:
<2-25> High temperature; switch off the printer and allow at least 20
minutes for parts in this area to cool before handling.
Solution: Try moving the printhead back and forth while turning the ribbon
advance knob. If the ribbon advance knob does not turn, replace the ribbon.
Need help?
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