Compuprint Z03 User Manual page 26

10. Turn the ribbon advance knob again in the direction of the arrow to take up
11. If the ribbon is not running freely, or to ensure that you have installed the
12. Close the upper printer cover.
14
Quick Setup Guide
any slack in the ribbon, as you slide the printhead back and forth to ensure
that the ribbon guide runs freely along the ribbon.
ribbon cartridge correctly, ensure that:
a. The left and right ribbon mounting pins are securely snapped into the
cartridge supports.
b. There are no twists or folds in the ribbon.
c. The ribbon is not catching on the printhead.
d. The ribbon moves when you turn the ribbon advance knob in the direction
of the arrow. If the ribbon does not move, replace the ribbon cartridge.
Contact your place of ribbon cartridge purchase if you believe that the
ribbon is faulty.