Compuprint Z03 User Manual page 54

Problem: Missing dots or irregular characters
1:
2:
3:
Problem: Ribbon smudging forms
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2:
3:
4:
Problem: Printing is too light or partial characters print
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2:
Problem: Ribbon snagging, tearing, or not moving
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2:
Problem: Line-to-line horizontal misregistration
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42
Quick Setup Guide
The ribbon is worn.
Solution: Check the ribbon for wear; replace it if necessary.
The ribbon is twisted or folded.
Solution: Straighten the ribbon.
The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be changed. Paper must be loaded for this
adjustment to be effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see "Printer adjustments" in the User's Guide).
The ribbon is twisted or folded.
Solution: Try moving the printhead back and forth while turning the
ribbon advance knob. If the ribbon advance knob does not turn, replace the
ribbon.
The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be increased. Paper must be loaded for this
adjustment to be effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see "Printer adjustments" in the User's Guide).
The ribbon cartridge is defective.
Solution: Replace the ribbon cartridge.
A new ribbon is over-inked.
Solution: Replace the ribbon.
The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be changed. Do not attempt to manually
move the AFTA wheel. Paper must be loaded for this adjustment to be
effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see "Printer adjustments" in the User's Guide).
The ribbon guide is seated incorrectly or the white snap arm is not
snapped into place.
Solution: Remove the ribbon and reinstall it.
The ribbon is worn.
Solution: Replace the ribbon cartridge.
The ribbon cartridge is not properly installed.
Solution: Remove and then reinstall the same ribbon.
The dot registration of the characters printed is not aligned.
Solution: See "Printer adjustments" in the User's Guide.