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Incorrect images
Access the files in the designated directory on the scan server. Open the file to
check the result. The situation can occur that the scan results are not correct.
The table below displays the problems that can occur and offers a solution.
[53] Incorrect images
Description of the
problem
All the pages are up-
side down
Every second page is
upside down
All the pages are po-
sitioned sideways
The information on
the page is too large
or too small
The information on
the page is too light
or too dark
[53] Incorrect images
The Scan Function (optional)
Solution
You have put the originals in the wrong direction in
the automatic document feeder or on the glass plate.
Scan the originals again and make sure the originals
are correctly placed (see 'Original input on the glass
plate or into the ADF' on page 185).
The 'Document type' settings that you selected do not
correspond with the orientation of the information on
the originals.
Scan the originals again and select the correct 'Doc-
ument type' setting.
There is more than 1 explanation for this problem.
Wrong orientation selected
Original feed direction confused with the
orientation of the information on the original
The application you use does not process the
TIFF/PDF file in the right way.
Scan the originals again and select the correct 'Doc-
ument type' setting. If the problem remains, the ap-
plication you use can be the cause of the problem.
Check the results in another application.
This problem can occur when the size of the original
and the selected size of the target scan are not the
same. The problem can also be caused by a (manual)
change in the zoom factor.
Scan the originals again and check the size of the
'Original' and the 'Scan' on the operator panel (see
'Change the zoom factor' on page 196).
You can change the 'Exposure' settings to influence
the result (see 'Optimize the scan quality' on
page 201).
191
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