The Scanner Is Not Recognized By Your Computer When Kofax Vrs Is Used; Various; Documents; Daily Care - Fujitsu fi-6670 Operator's Manual

Chapter 7 Troubleshooting
The scanner is not recognized by your computer
when Kofax VRS is used.
Is the interface cable connected properly between the
scanner and the computer?
YES
Did you select [Fujitsu fi-6670] or [Fujitsu fi-6770] in Kofax
VRS Administration Console (*1)?
YES
*1 : To start up the Kofax VRS Administration Console, select [Start] menu
[All Programs] [Kofax VRS]
Console].
Connect the interface cable correctly.
For how to connect cables, refer to "Chapter 3 Connecting the Cables" in the
NO
Getting Started."
Select [Fujitsu fi-6670] or [Fujitsu fi-6770].
If they are not found in the list of scanners, then uninstall Kofax VRS, and then
NO
install VRS (fi-6670,fi-6770) with the [INSTALL(Custom)] menu in the Setup DVD-
ROM.
For how to install Kofax VRS, refer to "Kofax VRS Installation Guide" included in
the Setup DVD-ROM.
If you cannot solve the problem after taking the measures above, check the items
shown in
page
authorized FUJITSU scanner service provider.
[Kofax VRS Administration
"7.4 Before Contacting Your Dealer or Scanner Service Provider" (on
130), and then contact the dealer where you purchased the scanner or an
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Contents
Index
Introduction
Scanner
Overview
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Documents

Scan
Parameters

Various

Documents

Daily Care

Consumables
Trouble-
shooting
Operational
Settings
Appendix
Glossary
129