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Types of KOM
Key operator maintenance is a method to improve the up-time of the system.
When the key operator has had a special training, the key operator can do a
number of actions in the system. The key operator has more permissions than
an operator and less permissions than an Océ service engineer.
The actions that a key operator can take depend on the agreement between Océ
and the customer.
The types of KOM are the following.
KOM A
KOM B.
KOM A contains limited actions that do not require the key operator to access
the Central Process Group. The KOM A actions are the following.
Add the toner and the staples
Refill the fuser oil
Replace the waste toner box.
KOM B contains advanced actions that require the key operator to access the
Central Process Group. The KOM B actions are the following.
The actions described under KOM A
Replace the intermediate cleaner
Replace the pressure roller cleaner
Clear the paper jams in the process paper path.
Introduction
9
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