Understanding Printer Messages - Dell 5100cn Color Laser Printer User Manual

Understanding Printer Messages

The printer operator panel displays messages describing the current state of the printer and indicates possible printer
problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how
to clear the messages.
1 LCD display 5
2 Ready indicator 6 Error indicator
3 7 Cancel button
buttons
4 Menu button 8
Message
(The first and second lines
are displayed together. The
third and forth lines blink
every three second.)
NNN-NNN
Restart Printer
Contact Support
IfMessageReturns
006-370
Restart Printer
Contact Support
IfMessageReturns
NNN-NNN
Restart Printer
Reseat Memory
Contact Support
NNN-NNN
Restart Printer
Reseat XXX
Contact Support
NNN-NNN
Restart Printer
Reseat X Toner
Contact Support
buttons
button
What this message means
Error NNN-NNN relates to printer
problems.
Condensation may have occurred
inside the printer.
The additional memory module is
not fully inserted into the slot.
Error NNN-NNN relates to printer
problems.
XXX is not fully inserted.
Error NNN-NNN relates to printer
problems.
The specified toner cartridge is
either missing or not fully inserted
into the printer.
X is one of the following:
· Y: Yellow
· M: Magenta
· C: Cyan
· K: Black
Error NNN-NNN relates to printer
problems.
What you can do
Turn off the printer, and then on.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.
Do not use the printer for more than one hour.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.
Remove the additional memory card from the slot, and
then reattach it firmly.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.
Confirm that the unit is securely inserted. If this does
not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.
Insert the specified toner cartridge.
See "Replacing the Toner Cartridge"