Option Problems; Other Problem - Dell 5100cn Color Laser Printer User Manual

Vertical blanks

Option Problems

If an option does not operate correctly following installation or stops working:
Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the
printer, and check the connection between the option and the printer.
Print the Printer Settings page to see if the option is listed in the Installed Options list. If the option is not listed,
reinstall it. See "Printing a Printer Settings
Make sure the option is selected in the printer driver you are using.
The following table lists printer options and corrective actions for related problems. If the suggested corrective action does
not correct the problem, call customer service.
Action
Problem
· Make sure a secure connection exists between trays (500-sheet tray module or 1000-sheet tray
Optional tray
module).
· Make sure the print media is loaded correctly. See
Trays" for more information.
· Make sure the memory card is securely connected to the printer system board.
Memory card
· Make sure the card is securely inserted to the correct slot.
Multi protocol
· Make sure you are using the correct card.
card
· Make sure the hard drive is securely connected to the printer system board.
Hard drive

Other Problem

Problem
Condensation has
· The developer is damaged. Contact Dell. See "Contacting Dell" in the Owner's Manual.
Action
· This occurs when the printer is operating in a location where relative humidity reaches 85%
or more. Adjust the humidity or relocate the printer to an appropriate environment.
Page."
"Loading Print Media in Standard and Optional