Applying A License Key; Setting Customer Contact Information; Configuring The Library E-Mail Account - Dell PowerVault ML6010 Troubleshooting Manual

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Configuring Your Library

Applying a License Key

A license key may be applied to the library during the initial configuration or whenever licensed features are purchased. If
increased capacity is purchased, the new license key will replace the current license key.
Note:
This operation should not be performed concurrently by multiple administrators logged in from different
locations. You can access the screen, but you cannot apply changes while another administrator is performing the same
operation.
Caution:
While you are installing a license key, backup operations may be interrupted.
You can enter the license key on the Setup Wizard: Licensing screen, and you can also use commands on the operator
panel or Web client to directly enter a license key at any time after exiting the Setup Wizard.
You may need to refresh your internet browser after installing a license key to see the new menus and functionality.
The paths to open the appropriate screens are as follows:
From the Web client, select Setup > License.
From the operator panel, select Setup > Licenses.

Setting Customer Contact Information

Administrators can use the Web client to enter contact information into the library for the person who is the primary customer
contact for the library. Keep this information current to expedite the Service process.
You can set customer contact information from the Web client only, but you can view it from the operator panel.
The paths to open the appropriate screens are as follows:
From the Web client, select Setup > Notifications > RAS > Contact information.
From the operator panel, select Setup > Notification.

Configuring the Library E-mail Account

The library uses the library e-mail account whenever library e-mail services are used, such as when the library automatically
sends e-mail notifications about library issues.
Before configuring the e-mail account, ask your network administrator for an IP address, valid login account (optional), and
valid password (optional) for your SMTP server. The login account name and password can contain the following special
characters: @ and #. E-mail account settings are not case-sensitive.
After configuring the e-mail account, you can send a test message to an e mail address to verify that the account is
configured properly.
The Setup > Notifications > E-mail Configuration screen contains the following options:
SMTP Server includes the IP address or host name of the SMTP server. IP addresses must be entered in dot notation
(for example, 192.168.0.1) and cannot exceed 255.
Sender E-mail Address includes an e-mail address for the library (for example, "libraryname@mycompany.com").
The library uses this address in the From field of e-mail messages that it sends out, indicating the originator of the
message.
Send snapshot with e-mail notifications instructs the library to automatically attach a library snapshot file (ASCII
format) to certain RAS ticket e-mail notifications. (Snapshots are only auto-generated for this purpose if they help to
clarify or diagnose the problem.) This feature is turned off by default. Library snapshot files can also be sent to
specified e-mail addresses using the capture snapshot operation. The capture snapshot operation allows you to create
the snapshot in ASCII format. See
Authentication includes a means to enter the login account name and password for the library. Selecting the box
enables use authentication. Clearing the box disables use authentication. The following fields are only available if use
file:///T|/htdocs/stor-sys/ML6000/en/html/ch04.htm[9/17/2012 1:49:29 PM]
Capturing Snapshots of Library
Information.

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