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Troubleshooting
When you close the I/E station, the Assign IE screen appears if the Manual Cartridge Assignment setting is
•
enabled on the operator panel System Settings screen (Tools > System Settings). Assign the new scratch data
cartridge to the System partition, and then select Apply.
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Before the demonstration starts, the library may perform an inventory. If the screen shows the flashing "Library Not
Ready" message, which indicates that an inventory is occurring, wait until the library is ready before you select Apply
to begin Library Demo.
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The operator panel will show that the demonstration is in progress. There is an intentional delay of two seconds
between move media commands to prevent unnecessary wear on the robotics
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To stop the demonstration, select Stop on the Library Demo screen. The last issued commands will complete before
the demonstration is stopped and library control is returned. The operator panel will display a "Demo Being Stopped"
message.
Library Demo cannot be performed from the Web client. The path to open the appropriate screen is as follows:
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From the operator panel, select Tools > Library Tests > Library Demo.
Restoring Factory Default Settings
Administrators can restore the default library configuration settings. Restoring the default configuration clears most of the
library's configurable items, such as partitions, user accounts, I/E station slots, cleaning slots, and so on. It does not clear the
following settings:
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Date and time
•
Network configuration
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License keys
Once you have restored factory defaults, you can use the Setup Wizard or commands on the Setup menu to reconfigure the
library. See
Configuring Your
The paths to open the appropriate screens are as follows:
From the Web client, select Tools > Reset Factory Defaults.
•
•
From the operator panel, select Tools > Factory Defaults.
Library Diagnostics
The Diagnostics menu contains a number of tests you can run to determine if tape drives, robotics, and EKM path (if EKM is
licensed) are working as they should. The following sections describe the Diagnostics tests:
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Drive Diagnostics
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Robotics Diagnostics
•
EKM Path Diagnostics
Notes about Diagnostics include:
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Only users with Admin level privileges can access Diagnostics.
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Only one user can be logged into Diagnostics at a time. Entering Diagnostics disconnects all other library users with
the same or lower privileges, on both the operator panel and the Web client. When one Admin-level user is logged into
Diagnostics, all other users with Admin level privileges and below will be unable to log in to the library and will get an
error message stating that Diagnostics is in progress.
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Entering Diagnostics takes all your library partitions offline. Be sure any crucial operations have stopped before you
enter Diagnostics. When you exit Diagnostics, your partitions return to the online/offline status they were in
previously.
Diagnostics cannot be performed from the operator panel (the only exception is the Drive Reset operation; see
The path to open the appropriate screen is as follows:
•
From the Web client, select Tools > Diagnostics.
Drive Diagnostics
file:///T|/htdocs/stor-sys/ML6000/en/html/ch09.htm[9/17/2012 1:50:53 PM]
Library.
(only available if EKM is licensed on the library)
Drive
Reset).
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