Avaya IP Office Maintenance Manual page 4

Table Of Contents
User Numbers are Not in the Correct Order ............................................................................................. 92
System Upgrade....................................................................................................................... 95
IP Office Does Not Reboot or Goes into a Reboot Loop After a System Upgrade................................... 95
Telephones ............................................................................................................................. 103
IP Phone Displays "Invalid set Type" or "Wrong set Type" .................................................................... 103
IP Phones Not Restarting ....................................................................................................................... 105
Time & Date is Incorrect on Handsets .................................................................................................... 107
Time Profiles .......................................................................................................................... 109
Configured Time Profile Not Activating................................................................................................... 109
Trunks ..................................................................................................................................... 113
Analog Trunk Lines Remain Connected................................................................................................. 113
E1 PRI 30 Lines...................................................................................................................................... 115
Incoming Calls have no Caller ID Information on Analog Trunks ........................................................... 117
Incoming Calls have no Caller ID Information on ISDN Trunks.............................................................. 122
User Can Not Page over IP Line to Remote Site ................................................................................... 125
Voicemail ................................................................................................................................ 127
Attempts to Access Voicemail from Remote IP Office Site is Unsuccessful........................................... 127
Message Waiting Light Illuminated without Messages ........................................................................... 130
Message Waiting Light will not Illuminate after a Message is Left.......................................................... 132
User or Hunt Group has Difficulties Receiving Voicemail Messages ..................................................... 134
Voicemail Messages have Broken Gaps on Playback ........................................................................... 135
Voicemail Pro Server Not Starting or Loses Connection ........................................................................ 137
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