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Real Time Displays
Create Real Time Displays
Table 1 Available Displays
Display
Status Displays
Statistic Displays
Graphical Displays –
Calls Waiting
Graphical Displays –
Wait Time
Large Character
Displays
6
Available for
Agents
Extensions
Lines
DIDs
Queues
Agents
Extensions
Lines
DIDs
Queues
Agent Groups
Ext. Groups
Line Groups
DID Groups
Queue Group
DID Group
Line Super Group
DID Super Group
Extension Super
Group
Agents
DIDs
Extensions
Lines
Queues
Agent Groups
DID Groups
Ext. Groups
Line Groups
Text
Shows
Name/Number, Associated Name/Number,
connected to location and status.
Each row displays selected parameters and
each column represent each individual or group.
A bar represents either a group or a DID
number. The length of the bar show the number
of calls waiting.
A bar represents either a group or a DID
number. The length of the bar show the number
of seconds for the longest call waiting.
Each display shows the selected parameter
from the device being monitored. A Large
Character Display can also be defined as a
label for placing titles on the screen.
Insight CTX Supervisor Guide 04/03
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