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Real Time Displays
Calls in Queue Graph (Insight CTX Plus Only)
Configuring Calls in Queue Graph
You can configure the Calls in Queue Graph properties: orient the bar horizontally or
vertically, set the bar width, bar separation, set text in the bar, and scale the bar.
1. Select the New Real Time Window icon. The New Real Time Window
2. From the New Real Time window, select Calls in Queue Graph from the
3. Right click on the Calls
4. From the Properties for the Calls in Queue Window, select the Name of the
5. Select the graph orientation (horizontal or vertical).
6. Enter a bar Width (in pixels).
7. Enter a bar Separation (spacing between bars in pixels).
8. Check the Text In Bar box to display text labels within the bars.
9. Either check the Autoscale box or enter the maximum number of calls you
10. Choose the axis position (Top/Left, Bottom/Right, or both).
11. Click OK.
16
displays.
drop-down list and click OK.
in Queue Graph
Window that you wish
to configure and select
Properties.
Device whose members you wish to monitor.
For example, if you select DID Group, you can monitor the DID numbers
belonging to the selected group. Whereas, if you choose DID Super Group
you can monitor DID Groups within the selected Super Group.
If you choose text in bar, the label size is governed by the bar size. If you
choose text outside the bar, the label size is governed by the bar spacing.
wish the queue graph to display.
Insight CTX Supervisor Guide 04/03
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