Table of Contents
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Related Documents and Media
Some documents listed here may appear in different versions on the CD-ROM,
Note
FYI, or in print. To find the most current version, check the version/date in the
Publication Information on the back of the document's title page.
The following documents and CD-ROMS can be used to reference further information
about the Insight CTX.
Strata CTX Call Center Solutions General Description
•
Insight CTX inView Quick Reference Guide
•
Insight CTX Installation Guide
•
CD-ROMs
• Strata CTX Call Center Solutions Application Software and Documentation
Library for Strata CTX ACD, Insight CTX, OAISYS Net Server, and OAISYS
Voice Assistant
• OAISYS includes software and documentation for OAISYS Chat, Call Router, and
Net Phone
• Strata CTX WinAdmin Application Software and Documentation Library
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current
Strata CTX documentation and enables you to view, print, and download current
publications.
Insight CTX Supervisor Guide
04/03
Introduction
Related Documents and Media
vii
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