Chart A-9 Troubleshooting Remote Management - ZyXEL Communications Prestige 652H series User Manual

Problems with Remote Management
PROBLEM
I cannot remotely
manage the
Prestige from the
LAN or WAN.
Troubleshooting

Chart A-9 Troubleshooting Remote Management

Refer to the Remote Management Limitations section in the Firmware and
Configuration File Management chapter (SMT) for scenarios when remote
management may not be possible.
Use the Prestige's WAN IP address when configuring from the WAN.
Use the Prestige's LAN IP address when configuring from the LAN.
Refer to Chart A-4 Troubleshooting the LAN Interface for instructions on checking
your LAN connection.
Refer to the Problems with the WAN Interface section for instructions on checking
your WAN connection.
See also the Problems with the Web Configurator section.
Prestige 652H/HW Series User's Guide
CORRECTIVE ACTION
A-5