ZyXEL Communications NR Series User Manual

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User's Guide

NR/FWA Indoor Series

Default Login Details

Version 4.40 Ed 4, 05/2023

LAN IP Address

http://192.168.1.1

admin

Password

See the device label

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Summary of Contents for ZyXEL Communications NR Series

Page 1 User’s Guide NR/FWA Indoor Series Default Login Details Version 4.40 Ed 4, 05/2023 LAN IP Address http://192.168.1.1 Login admin Password See the device label Copyright © 2023 Zyxel and/or its affiliates. All Rights Reserved.
Page 2 IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots and graphics in this book may differ slightly from your product due to differences in product features or web configurator brand style.
Page 3: Document Conventions
Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this guide. Warnings tell you about things that could harm you or your Zyxel Device. Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.
Page 4: Table Of Contents
Contents Overview Contents Overview User’s Guide ............................16 Introduction ............................17 Hardware ............................... 27 Web Configurator ..........................37 Quick Start ............................. 45 Web Interface Tutorials ........................47 Technical Reference ........................84 Connection Status ..........................85 Broadband ............................99 Wireless ..............................119 Home Networking ..........................149 Routing ..............................
Page 5 Contents Overview Diagnostic ............................318 Troubleshooting and Appendices ....................320 Troubleshooting ..........................321 NR/FWA Indoor Series User’s Guide...
Page 6: Table Of Contents
Table of Contents Table of Contents Document Conventions ........................3 Contents Overview ..........................4 Table of Contents ..........................6 Part I: User’s Guide..................16 Chapter 1 Introduction ............................17 1.1 Overview ............................17 1.1.1 Model Feature Differences ....................17 1.2 Applications for the Zyxel Device ....................18 1.3 EasyMesh ............................
Page 7 Table of Contents 3.2 Web Configurator Layout ......................38 3.2.1 Settings Icon .......................... 38 3.2.2 Widget Icon ........................... 43 Chapter 4 Quick Start ............................45 4.1 Quick Start Overview ........................45 4.2 Quick Start Setup ..........................45 4.3 Quick Start Setup – Time Zone ....................... 45 4.4 Quick Start Setup –...
Page 8 Table of Contents Part II: Technical Reference................84 Chapter 6 Connection Status..........................85 6.1 Connection Status Overview ......................85 6.1.1 Connectivity .......................... 85 6.1.2 Icon and Device Name ....................... 86 6.1.3 System Info ..........................86 6.1.4 Cellular Info ..........................88 6.1.5 WiFi Settings ........................... 93 6.2 Guest WiFi Settings ..........................
Page 9 Table of Contents 8.3.1 The Edit Guest/More AP Screen ..................125 8.4 MAC Authentication ........................127 8.5 WPS ..............................128 8.6 WMM .............................. 130 8.7 Others Screen ..........................131 8.8 WLAN Scheduler ........................... 133 8.8.1 Add or Edit Rules .............................134 8.9 Channel Status ..........................
Page 10 Table of Contents 10.4 Policy Route ..........................175 10.4.1 Add or Edit Policy Route ....................176 10.5 RIP Overview ..........................177 10.5.1 RIP ............................178 Chapter 11 Quality of Service (QoS)........................179 11.1 QoS Overview ..........................179 11.1.1 What You Can Do in this Chapter ................... 179 11.2 What You Need to Know ......................
Page 11 Table of Contents 14.1.1 What You Need To Know ....................205 14.1.2 Before You Begin ....................... 206 14.2 USB Service ..........................206 14.2.1 Add New Share ......................... 208 14.2.2 Add New User Screen ....................... 209 Chapter 15 Firewall ..............................210 15.1 Firewall Overview ........................210 15.1.1 What You Need to Know About Firewall ................
Page 12 Table of Contents 18.4 Trusted CA ........................... 234 18.5 Import Trusted CA Certificate ....................235 18.6 View Trusted CA Certificate ...................... 236 18.7 Certificates Technical Reference ..................... 236 18.7.1 Verify a Certificate ......................237 Chapter 19 Voice..............................239 19.1 Voice Overview .......................... 239 19.1.1 What You Can Do in this Chapter ...................
Page 13 Table of Contents Chapter 22 VoIP Status ............................273 22.1 VoIP Status Screen ........................273 Chapter 23 ARP Table ............................276 23.1 ARP Table Overview ........................276 23.1.1 How ARP Works ........................276 23.2 ARP Table ............................ 276 Chapter 24 Routing Table............................278 24.1 Routing Table Overview ......................
Page 14 Table of Contents 29.5 Trust Domain for IP Passthrough ....................296 29.5.1 Add Trust Domain ......................297 Chapter 30 TR-069 Client .............................298 30.1 TR-069 Overview ......................... 298 30.2 TR-069 Client ..........................298 Chapter 31 Time Settings.............................301 31.1 Time Settings Overview ......................301 31.2 Time ..............................
Page 15 Table of Contents Part III: Troubleshooting and Appendices ..........320 Chapter 37 Troubleshooting..........................321 37.1 Troubleshooting Overview ......................321 37.2 Power and Hardware Problems ....................321 37.3 Device Access Problems ......................322 37.4 Cellular Problems ........................325 37.5 Internet Problems ........................326 37.6 WiFi Problems ..........................
Page 16: User's Guide
User’s Guide...
Page 17: Introduction
H A P T E R Introduction 1.1 Overview The Zyxel Device consists of the following models: • NR5101 • NR5103 • NR5103E • FWA510 1.1.1 Model Feature Differences The Zyxel Device is a router that supports (but not limited to) the following features. Note the following differences between the Zyxel Device models: Table 1 Model Feature Comparison FEATURE/MODEL...
Page 18: Applications For The Zyxel Device
Chapter 1 Introduction Table 1 Model Feature Comparison FEATURE/MODEL NR5101 NR5103 NR5103E FWA510 Dynamic DNS Parental Control Denial of Service (DoS) Protection Voice Functions VoLTE VoIP Email Notification Save Configuration/Upload the Stored Configuration File EasyMesh Supported Extender WSM20 WSM20 MU-MIMO Technology 1.2 Applications for the Zyxel Device Wireless WAN The Zyxel Device can connect to the Internet through a cellular SIM card to access a wireless WAN...
Page 19 Chapter 1 Introduction Figure 2 Zyxel Device’s Wireless LAN Carrier Aggregation Carrier Aggregation (CA) is a technology to deliver high downlink data rates by combining more than one carrier in the same or different bands together. You can use data rates from Primary Component Carrier (PCC) and Secondary Component Carrier (SCC) of other neighboring base stations.
Page 20: Easymesh
Chapter 1 Introduction Figure 4 Zyxel Device’s Internet Access Application: Ethernet WAN 1.3 EasyMesh An EasyMesh network is composed of three key components. (A) A router works as a controller to manage and optimize the EasyMesh network. (B) One or more devices in the EasyMesh network function as APs or WiFi Extenders to extend the WiFi communication range.
Page 21: Dual-Band Wifi
Chapter 1 Introduction Figure 5 EasyMesh Application The following table describes the icons used in the figure. Table 2 EasyMesh Application LABEL DESCRIPTION Router Controller Access Point WiFi Extender Client1 Client2 Access Point coverage area WiFi Extender coverage area 1.3.2 Dual-Band WiFi The Zyxel Device supports dual-band 2.4 GHz and 5 GHz WiFi.
Page 22: Ap Steering
Chapter 1 Introduction Figure 6 Dual-Band Application 1.3.3 AP Steering AP steering allows WiFi clients to roam seamlessly in the EasyMesh network. AP steering helps monitor WiFi clients and drops their connections to optimize the Zyxel Device bandwidth when the clients are idle or have a low signal.
Page 23: Band Steering
Chapter 1 Introduction 1.3.4 Band Steering Band steering allows 2.4 GHz/5 GHz dual-band WiFi clients to move from one band to another. The controller detects if the client device are dual-band compatible. If a client device supports dual-band WiFi and the 2.4 GHZ band is congested, its 2.4 GHz connection is dropped so that it can connect to the less congested 5 GHz band.
Page 24: Mu-Mimo Technology
Chapter 1 Introduction Figure 10 Scenario 2: Two APs and one WE Figure 11 Scenario 3: One AP and two WEs Figure 12 Scenario 4: Two WEs Note: We do not recommend connecting more than three APs or WiFi Extenders in your daisy chain network.
Page 25 Chapter 1 Introduction 2X2:2 MU-MIMO 2X2:2 MU-MIMO WiFi means an AP allows two transceivers and two receivers to communicate concurrently with multiple WiFi clients, dividing up the bandwidth evenly. In 2X2:2, the first and second number (n X n)) show the number of transmit and receive antennas respectively. The third number (: n) means the number of data spatial streams, indicating the number of independent data signals that can be sent simultaneously from a single transmit antenna.
Page 26: How To Manage Your Zyxel Device
Chapter 1 Introduction 2.4 GHz/5 GHz MU-MIMO The 802.11ac standard supports only downlink traffic on the 5 GHz band while 802.11ax supports both downlink and uplink connectivity on the 2.4 GHz and 5 GHz bands. In a Mesh network, a downlink connection means transmitting data from an AP to a WiFi client. The AP serves as the transmitter and the WiFi client as the receiver.
Page 27: Hardware
H A P T E R Hardware 2.1 Overview This chapter describes the LEDs, SIM Card Slot Ports and Buttons on the Zyxel Device and shows you how to make the hardware connections. 2.2 LEDs The following figures show LEDs on the Zyxel Device. Check the LED tables below to see the WiFi or cellular connection status of the Zyxel Device.
Page 28 Chapter 2 Hardware Table 4 NR5101 LED Behavior (continued) COLOR STATUS DESCRIPTION Cellular Signal Green The signal strength is excellent. Strength Orange The signal strength is fair. The signal strength is poor. Blinking There is no cellular signal, or signal strength is below the poor level.
Page 29: Sim Card Slot
Chapter 2 Hardware Table 5 NR5103/FWA510 LED Behavior (continued) COLOR STATUS DESCRIPTION Internet Blue The Zyxel Device is connected to the Internet using 5G. Green The Zyxel Device is connected to the Internet using 4G, or is connected in Ethernet WAN mode. Internet connection is unavailable.
Page 30: Ports And Buttons
Chapter 2 Hardware Figure 18 NR5101 Micro SIM Card Slot Figure 19 NR5103/NR5103E/FWA510 Micro SIM Card Slot 2.4 Ports and Buttons The following figures show the ports and buttons on the Zyxel Device. NR/FWA Indoor Series User’s Guide...
Page 31 Chapter 2 Hardware Figure 20 NR5101 Ports and Buttons The following table describes the ports and buttons on the Zyxel Device. Table 7 NR5101 Ports and Buttons LABELS DESCRIPTION ANT1-ANT2/Antenna Install the external antennas to strengthen the cellular signal. Note: To use the external antennas, you must set the INT/EXT switch to EXT. The USB port of the Zyxel Device is used for file sharing.
Page 32 Chapter 2 Hardware Figure 21 NR5103/NR5103E/FWA510 Ports and Buttons The following table describes the ports and buttons on the Zyxel Device. Table 8 NR5103/NR5103E/FWA510 Ports and Buttons LABELS DESCRIPTION ANT1-ANT2/Antenna Install the external antennas to strengthen the cellular signal. Note: To use the external antennas, you must set the INT/EXT switch to EXT. The USB port of the Zyxel Device is used for file sharing.
Page 33: How To Enable Wifi/Wps
Chapter 2 Hardware Table 8 NR5103/NR5103E/FWA510 Ports and Buttons (continued) LABELS DESCRIPTION POWER Connect the power adapter and press the ON/OFF button to start the Zyxel Device. Micro SIM Insert a Micro-SIM card into the slot with the chip facing down and the beveled corner in the top left corner.
Page 34: Nr5103/Nr5103E/Fwa510 Wifi/Wps Button
Chapter 2 Hardware Turning on WiFi Press the WiFi/WPS button on the Zyxel Device and then release it. After WiFi is turned on, the LED lights green. Activating WPS You can also quickly set up a secure WiFi connection between the Zyxel Device and a WPS-compatible client by adding one device at a time.
Page 35: How To Reset The Zyxel Device
Chapter 2 Hardware Press the WPS button on another WPS-enabled device that is within range of the Zyxel Device within 120 seconds. After a WiFi connection is established, the WiFi/WPS LED blinks green. 2.6 How to Reset the Zyxel Device Insert a thin object into the RESET hole of the Zyxel Device to reload the factory-default configuration file if you forget your password or IP address, or you cannot access the Web Configurator.
Page 36 Chapter 2 Hardware Figure 25 NR5103/NR5103E/FWA510 RESET Button Make sure the Zyxel Device is connected to power and the POWER LED is on. Using a thin object, press the RESET button. NR/FWA Indoor Series User’s Guide...
Page 37: Web Configurator
H A P T E R Web Configurator 3.1 Overview The Web Configurator is an HTML-based management interface that allows easy system setup and management through Internet browser. Use a browser that supports HTML5, such as Microsoft Edge, Mozilla Firefox, or Google Chrome. The recommended minimum screen resolution is 1024 by 768 pixels. In order to use the Web Configurator you need to allow: •...
Page 38: Web Configurator Layout
Chapter 3 Web Configurator Note: The first time you enter the password, you will be asked to change it. Make sure the new password must contain at least one uppercase letter, one lowercase letter and one number. For some models, the password must contain at least one English character and one number.
Page 39 Chapter 3 Web Configurator The icons provide the following functions. Table 11 Web Configurator Icons in the Title Bar ICON DESCRIPTION Wizard: Click this icon to open screens where you can configure the Zyxel Device’s time zone and WiFi settings. Theme: Click this icon to select a color that you prefer and apply it to the Web Configurator.
Page 40 Chapter 3 Web Configurator Figure 28 Navigation Panel Table 12 Navigation Panel Summary LINK FUNCTION Home Use this screen to configure basic Internet access and wireless settings. This screen also shows the network status of the Zyxel Device and computers/devices connected to it. Network Setting Broadband Broadband...
Page 41 Chapter 3 Web Configurator Table 12 Navigation Panel Summary (continued) LINK FUNCTION Use this screen to configure and view your WPS (WiFi Protected Setup) settings. Use this screen to enable or disable WiFi MultiMedia (WMM). Others Use this screen to configure advanced WiFi settings. WLAN Scheduler Use this screen to create rules to schedule the times to permit Internet traffic from each wireless network interfaces.
Page 42 Chapter 3 Web Configurator Table 12 Navigation Panel Summary (continued) LINK FUNCTION Call History Use this screen to view a call history list. System Monitor System Log Use this screen to view the status of events that occurred to the Zyxel Device.
Page 43: Widget Icon
Chapter 3 Web Configurator Table 12 Navigation Panel Summary (continued) LINK FUNCTION Time Time Use this screen to change your Zyxel Device’s time and date. E-mail E-mail Use this screen to configure up to two mail servers and sender addresses Notification Notification on the Zyxel Device.
Page 44 Chapter 3 Web Configurator Figure 30 Check Icon NR/FWA Indoor Series User’s Guide...
Page 45: Quick Start
H A P T E R Quick Start 4.1 Quick Start Overview Use the Wizard screens to configure the Zyxel Device’s time zone and WiFi settings. Note: See the technical reference chapters for background information on the features in this chapter.
Page 46: Quick Start Setup - Wifi
Chapter 4 Quick Start Figure 32 Wizard – Time Zone 4.4 Quick Start Setup – WiFi Turn WiFi on or off. If you keep it on, record the WiFi Name and Password in this screen so you can configure your WiFi clients to connect to the Zyxel Device. If you want to show or hide your WiFi password, click the Eye icon ( Figure 33 Wizard –...
Page 47: Web Interface Tutorials
H A P T E R Web Interface Tutorials 5.1 Web Interface Overview This chapter shows you how to use the Zyxel Device’s various features. • Wired Network Setup • WiFi Network Setup • Cellular Network Setup • USB Applications •...
Page 48 Chapter 5 Web Interface Tutorials Make sure you have the Ethernet WAN port connect to a modem or router. Go to Network Setting > Broadband and then the following screen appears. Click Add New WAN Interface to add a WAN connection. To set the Zyxel Device to Routing mode, see Section 1 on page To set the Zyxel Device to Bridge mode, see...
Page 49 Chapter 5 Web Interface Tutorials Go to the Network Setting > Broadband screen to view the established Ethernet connection. The new connection is displayed on the Broadband screen. Bridge Mode In this bridge mode example, configure the following information for the Ethernet WAN connection. General Name My ETH Connection...
Page 50: Wifi Network Setup
Chapter 5 Web Interface Tutorials For the rest of the fields, use the default settings. Click Apply to save your settings. 5.3 WiFi Network Setup In this example, you want to set up a WiFi network so that you can use your notebook to access the Internet.
Page 51 Chapter 5 Web Interface Tutorials Go to the Network Setting > Wireless > General screen. Select More Secure as the security level and WPA3-SAE/WPA2-PSK as the security mode. Configure the screen using the provided parameters. Click Apply. NR/FWA Indoor Series User’s Guide...
Page 52: Connecting To The Zyxel Device's Wifi Network Using Wps
Chapter 5 Web Interface Tutorials Go to the Wireless > Others screen. Set 802.11 Mode to 802.11b/g/n Mixed, and then click Apply. You can now use the WPS feature to establish a WiFi connection between your notebook and the Zyxel Device (see Section 5.3.2 on page 52).
Page 53 Chapter 5 Web Interface Tutorials In Windows 10, click on the Network icon in the system tray to open the list of available WiFi networks. Locate the WiFi network of the Zyxel Device. The default WiFi network name is “Zyxel_XXXX” (2.4G) or “Zyxel_XXXX_5G”...
Page 54 Chapter 5 Web Interface Tutorials The Zyxel Device sends the WiFi network settings to Windows using WPS. Windows displays “Getting settings from the router”. NR/FWA Indoor Series User’s Guide...
Page 55 Chapter 5 Web Interface Tutorials The WiFi device is then able to connect to the WiFi network securely. 5.3.2.2 WPS PIN Configuration The WPS PIN (Personal Identification Number) method is a more secure version of WPS, used by WiFi- enabled devices such as printers. To use this connection method, you need to log into the Zyxel Device’s Web Configurator.
Page 56: Setting Up A Guest Network
Chapter 5 Web Interface Tutorials Within 2 minutes, enable WPS on the WiFi device. 5.3.3 Setting Up a Guest Network The Zyxel Device authenticates the WiFi device using the PIN, and then sends the WiFi network settings to the device using WPS. This process may take up to 2 minutes. The WiFi device is then able to connect to the WiFi network securely.A company wants to create two WiFi networks for different groups of users as shown in the following figure.
Page 57 Chapter 5 Web Interface Tutorials • Employees using the General WiFi network group will have access to the local network and the Internet. • Visitors using the Guest WiFi network group with a different SSID and password will have access to the Internet only.
Page 58 Chapter 5 Web Interface Tutorials Go to the Network Setting > Wireless > Guest/More AP screen. Click the Modify icon to configure the second WiFi network group. On the Guest/More AP screen, click the Modify icon to configure the other Guest WiFi network group. Configure the screen using the provided parameters and click OK.
Page 59 Chapter 5 Web Interface Tutorials Check the status of Guest in the Guest/More AP screen. A yellow bulb under Status means the SSID is active and ready for WiFi access. NR/FWA Indoor Series User’s Guide...
Page 60: Setting Up Two Guest Wifi Networks On Different Wifi Bands
Chapter 5 Web Interface Tutorials 5.3.4 Setting Up Two Guest WiFi Networks on Different WiFi Bands In this example, a company wants to create two Guest WiFi networks: one for the Guest group and the other for the VIP group as shown in the following figure. Each network will have its SSID and security mode to access the internet.
Page 61 Chapter 5 Web Interface Tutorials Go to the Wireless > Guest/More AP screen and click the Modify icon. The following screen appears. Configure the Security Mode and Password using the provided parameters and click OK. NR/FWA Indoor Series User’s Guide...
Page 62 Chapter 5 Web Interface Tutorials The 2.4 GHz Guest WiFi network is now configured. Go to the Wireless > General screen and set Band to 5GHz to configure the 5G Guest WiFi settings for VIP. Click OK. NR/FWA Indoor Series User’s Guide...
Page 63 Chapter 5 Web Interface Tutorials Go to the Wireless > Guest/More AP screen and click the Modify icon. The following screen appears. Configure the Security Mode and Password using the provided parameters and click OK. NR/FWA Indoor Series User’s Guide...
Page 64 Chapter 5 Web Interface Tutorials The 5G VIP WiFi network is now configured. NR/FWA Indoor Series User’s Guide...
Page 65: Cellular Network Setup
Chapter 5 Web Interface Tutorials 5.4 Cellular Network Setup This section shows you how to set up a cellular network. 5.4.1 Setting up a Cellular Network Connection This section gives you an example on how to connect to the Internet using over a cellular connection. Insert a SIM Card into your Zyxel Device SIM slot.
Page 66 Chapter 5 Web Interface Tutorials Click Add New Share to add a new share. NR/FWA Indoor Series User’s Guide...
Page 67 Chapter 5 Web Interface Tutorials The Add New Share screen appears. • Select your USB device from the Volume drop-down list box. • Enter a Description name for the added share to identify the device. • Click Browse and the Browse Directory screen appears. •...
Page 68 Chapter 5 Web Interface Tutorials • In Access Level, select Public to let the share to be accessed by all users connected to the Zyxel Device. Otherwise, select Security to let the share to be accessed by specific users to access only. Click OK to save the settings.
Page 69 Chapter 5 Web Interface Tutorials 5.5.1.2 Accessing Your Shared Files From a Computer You can use Windows Explorer to access the USB storage devices connected to the Zyxel Device. Note: This example shows you how to use Microsoft Windows 10 to browse shared files in a share called (usb1_sda)Zoeys file.
Page 70: Network Security
Chapter 5 Web Interface Tutorials 5.6 Network Security This section shows you how to configure a Firewall rule, Parental Control rule, and MAC Filter rule. 5.6.1 Configuring a Firewall Rule You can enable the firewall to protect your LAN computers from malicious attacks from the Internet. Go to the Security >...
Page 71 Chapter 5 Web Interface Tutorials Use the following fields to configure and apply a new ACL (Access Control List) rule. • Filter Name: Enter a name to identify the firewall rule. • Source IP Address: Enter the IP address of the computer that initializes traffic for the application or service.
Page 72: Parental Control
Chapter 5 Web Interface Tutorials • Policy: Select whether to (ACCEPT, DROP, or REJECT) the packets. • Direction: Select the direction (WAN to LAN, LAN to WAN, WAN to ROUTER, or LAN to ROUTER) of the traffic to which this rule applies. Select Enable Rate Limit to activate the rules you created.
Page 73 Chapter 5 Web Interface Tutorials Add New PCP Screen Go to Parental Control > Add New PCP. Under General: • Select Enable to enable the rule you are configuring. • Enter the Parental Control Profile Name given in the above parameter. •...
Page 74: Configuring A Mac Address Filter For Wired Lan Connections
Chapter 5 Web Interface Tutorials Under Network Service: • In Network Service Setting, select Block. • Click Add New Service, then use the parameter given above to configure settings for the Internet service you are blocking. Under Site / URL Keyword: •...
Page 75 Chapter 5 Web Interface Tutorials Figure 35 Configure a MAC Address Filter Example Go to the Security > MAC Filter > MAC Filter screen. Under MAC Address Filter, select Enable. Click Add New Rule to add a new entry. Select Active, and then enter the Host Name and MAC Address of computer B.
Page 76: Internet Calls
Chapter 5 Web Interface Tutorials 5.7 Internet Calls This section shows you how to make Internet calls. 5.7.1 Configuring VoIP To make voice calls over the Internet, you must set up a Session Initiation Protocol (SIP) provider and SIP account on the Zyxel Device. You should have an account with a SIP service provider already set up. 5.7.2 Adding a SIP Service Provider Follow the steps below to add a SIP service provider.
Page 77: Adding A Sip Account
Chapter 5 Web Interface Tutorials Enter SIP Proxy Server Address, SIP REGISTRAR Server Address, and SIP Service Domain provided by your SIP service provider. Click OK to save your settings. 5.7.3 Adding a SIP Account The SIP account must be associated with the SIP service provider configured above. You may configure several SIP accounts for the same service provider.
Page 78: Configuring A Phone
Chapter 5 Web Interface Tutorials Under General, select Enable SIP Account, and then enter the SIP Account Number. Under Authentication, enter Username and Password. Leave the other settings as default. Click OK to save your settings. 5.7.4 Configuring a Phone You must now configure the phone port to use the SIP account you just configured.
Page 79: Making A Voip Call
Chapter 5 Web Interface Tutorials Click the Modify icon of PHONE1 to configure PHONE1 on your Zyxel Device. The following screen appears. Under SIP1 SIP Account to Make Outgoing Call, select SIP1 to have the phone connected to the first phone port use the registered SIP1 account to make outgoing calls.
Page 80: Making A Volte Phone Call
Chapter 5 Web Interface Tutorials Pick up the phone receiver. Dial the VoIP phone number you want to call. 5.7.6 Making a VoLTE Phone Call Follow these steps to make a phone calling using Voice over LTE (VoLTE). Make sure that your SIM card supports VoLTE or Vo3G. Log into the Web Configurator.
Page 81: Backing Up The Device Configuration
Chapter 5 Web Interface Tutorials This process may take up to 2 minutes to finish. After 2 minutes, log in again and check your new firmware version in the Connection Status screen. 5.8.2 Backing up the Device Configuration Back up a configuration file allows you to return to your previous settings. Go to the Maintenance >...
Page 82: Restoring The Device Configuration
Chapter 5 Web Interface Tutorials 5.8.3 Restoring the Device Configuration This section shows you how to restore a previously-saved configuration file from your computer to your Zyxel Device. Go to the Maintenance > Backup/Restore screen. Under Restore Configuration, click Browse/Choose File, and then select the configuration file that you want to upload.
Page 83 Chapter 5 Web Interface Tutorials The Zyxel Device automatically restarts after the configuration file is successfully uploaded. Wait for one minute before logging into the Zyxel Device again. Go to the Connection Status page to check the firmware version after the reboot. NR/FWA Indoor Series User’s Guide...
Page 84: Technical Reference
Technical Reference NR/FWA Indoor Series User’s Guide...
Page 85: Connection Status
H A P T E R Connection Status 6.1 Connection Status Overview After you log into the Web Configurator, the Connection Status screen appears. You can configure basic Internet access and WiFi settings in this screen. It also shows the network status of the Zyxel Device and computers or devices connected to it.
Page 86: Icon And Device Name
Chapter 6 Connection Status 6.1.2 Icon and Device Name Select an icon and/or enter a name in the Device Name field for a connected device. Click to enable ) Internet Blocking (or Active) for a connected WiFi client. Click Save to save your changes. Figure 38 Connectivity: Edit 6.1.3 System Info Use this screen to view the basic system information of the Zyxel Device.
Page 87 Chapter 6 Connection Status Figure 40 System Info: Detailed Information Each field is described in the following table. Table 14 System Info: Detailed Information LABEL DESCRIPTION Host Name This field displays the Zyxel Device system name. It is used for identification. Model Name This shows the model number of your Zyxel Device.
Page 88: Cellular Info
Chapter 6 Connection Status Table 14 System Info: Detailed Information (continued) LABEL DESCRIPTION Primary DNS This field displays the first DNS server address assigned by the ISP. server Secondary DNS This field displays the second DNS server address assigned by the ISP. server Primary DNSv6 This field displays the first DNS server IPv6 address assigned by the ISP.
Page 89 Chapter 6 Connection Status Figure 41 Cellular Info Click the Arrow icon ( ) to view the more information on the cellular connection. Figure 42 Cellular Info: Detailed Information The following table describes the labels in this screen. Table 15 Cellular Info: Detailed Information LABEL DESCRIPTION Module Information...
Page 90 Chapter 6 Connection Status Table 15 Cellular Info: Detailed Information (continued) LABEL DESCRIPTION SIM Card Status This displays the SIM card status: None – the Zyxel Device does not detect that there is a SIM card inserted. Available – the SIM card could either have or does not have PIN code security. Locked –...
Page 91 Chapter 6 Connection Status Table 15 Cellular Info: Detailed Information (continued) LABEL DESCRIPTION This shows the Mobile Network Code (MNC). MNC is a unique code that identifies a Public Land Mobile Network (PLMN) in a country. MCC and MNC combined together are used to identify a globally unique PLMN.
Page 92 Chapter 6 Connection Status Table 15 Cellular Info: Detailed Information (continued) LABEL DESCRIPTION RSRQ This displays the Reference Signal Receive Quality (RSRQ), which is the ratio of RSRP to the E-UTRA carrier RSSI and indicates the quality of the received reference signal. The received RSRQ level of the connected E-UTRA cell, in 0.1 dB, is as specified in 3GPP-TS.36.214.
Page 93: Wifi Settings
Chapter 6 Connection Status Table 15 Cellular Info: Detailed Information (continued) LABEL DESCRIPTION MCS stands for modulation coding scheme. The base station selects MCS based on current radio conditions. The higher the MCS the more bits can be transmitted per time unit. This displays the Rank Indication, one of the control information that a UE will report to eNodeB (Evolved Node-B) on either PUCCH (Physical Uplink Control Channel) or PUSCH (Physical Uplink Shared Channel) based on uplink scheduling.
Page 94: Guest Wifi Settings
Chapter 6 Connection Status Figure 44 WiFi Settings: Configuration Each field is described in the following table. Table 16 WiFi Settings: Configuration LABEL DESCRIPTION 2.4G / 5G / 6G WiFi Click this switch to enable or disable the 2.4G / 5G / 6G WiFi network. When the switch turns blue , the function is enabled.
Page 95 Chapter 6 Connection Status Figure 45 Guest WiFi Settings Click the Arrow icon ( ) to open the following screen. Use this screen configure the SSIDs and/or passwords for your guest WiFi networks. Figure 46 Guest WiFi Settings: Configuration To assign different SSIDs to the 2.4 GHz and 5 GHz guest wireless networks, clear the Keep 2.4G, 5G and 6G the same check box in the WiFi Settings screen, and the Guest WiFi Settings screen will change.
Page 96: Lan
Chapter 6 Connection Status Figure 47 Guest WiFi Settings: Different SSIDs Each field is described in the following table. Table 17 WiFi Settings: Configuration LABEL DESCRIPTION 2.4G/5G/6G WiFi Click this switch to enable or disable the 2.4 GHz / 5 GHz / 6GHz WiFi networks. When the switch goes to the right , the function is enabled.
Page 97 Chapter 6 Connection Status Figure 48 LAN Click the Arrow icon ( ) to configure the LAN IP settings and DHCP setting for your Zyxel Device. Figure 49 LAN Setup Each field is described in the following table. Table 18 LAN Setup LABEL DESCRIPTION LAN IP Setup...
Page 98 Chapter 6 Connection Status Table 18 LAN Setup (continued) LABEL DESCRIPTION DHCP Server This is the period of time a DHCP-assigned address is valid, before it expires. Lease Time When a client connects to the Zyxel Device, DHCP automatically assigns the client an IP addresses from the IP address pool.
Page 99: Broadband
H A P T E R Broadband 7.1 Broadband Overview This chapter discusses the Zyxel Device’s Broadband screens. Use these screens to configure your Zyxel Device for Internet access. A WAN (Wide Area Network) connection is an outside connection to another network or the Internet. It connects your private networks, such as a LAN (Local Area Network) and other networks, so that a computer in one location can communicate with computers in other locations.
Page 100: What You Need To Know
Chapter 7 Broadband • Use the Cellular SMS screen to send and receive SMS messages from the Zyxel Device (Section 7.11 on page 117). Table 19 WAN Setup Overview LAYER-2 INTERFACE INTERNET CONNECTION CONNECTION DSL LINK TYPE MODE ENCAPSULATION CONNECTION SETTINGS Ethernet Routing IPoE...
Page 101: Add Or Edit Internet Connection
Chapter 7 Broadband Figure 51 Network Setting > Broadband The following table describes the labels in this screen. Table 20 Network Setting > Broadband LABEL DESCRIPTION This is the index number of the entry. Name This is the service name of the connection. Type This shows whether it is a cellular or Ethernet connection.
Page 102 Chapter 7 Broadband Figure 52 Network Setting > Broadband > Add or Edit New WAN Interface The following table describes the labels in this screen. Table 21 Network Setting > Broadband > Add or Edit New WAN Interface LABEL DESCRIPTION General Click this switch to enable or disable the WAN interface.
Page 103 Chapter 7 Broadband Table 21 Network Setting > Broadband > Add or Edit New WAN Interface (continued) LABEL DESCRIPTION IPv4/IPv6 Mode This shows IPv4 IPv6 DualStack. IPv4 IPv6 DualStack allows the Zyxel Device to run IPv4 and IPv6 at the same time. VLAN Click this switch to enable or disable VLAN on this WAN interface.
Page 104 Chapter 7 Broadband Table 21 Network Setting > Broadband > Add or Edit New WAN Interface (continued) LABEL DESCRIPTION Request Options Select Option 43 to have the Zyxel Device get vendor specific information from DHCP packets sent from the DHCP server. Select Option 120 to have the Zyxel Device get an IP address or a fully-qualified domain name of a SIP server from DHCP packets sent from the DHCP server.
Page 105: Wan Backup
Chapter 7 Broadband 7.3 WAN Backup Use this screen to configure your Zyxel Device’s Internet settings if the wired connection is down. You can use an alternative network, and assign an IP address to verify the accessibility of the Internet and the time interval allowed between each connection check.
Page 106: Ethernet Wan
Chapter 7 Broadband Table 22 Network Setting > Broadband > WAN Backup (continued) LABEL DESCRIPTION Check Fail Limit Enter the number of times that your Zyxel Device will ping the IP addresses configured in the Destination for Connection Check field without getting a response before switching to a WAN backup connection (or a different WAN backup connection).
Page 107: Cellular Apn
Chapter 7 Broadband Figure 55 Network Setting > Broadband > Cellular WAN The following table describes the fields in this screen. Table 23 Network Setting > Broadband > Cellular WAN LABEL DESCRIPTION Antenna Antenna Select Select between External or Internal Antenna for your Zyxel Device. Data Roaming Click this to enable data roaming on the Zyxel Device.
Page 108: Edit Cellular Apn1/Apn2
Chapter 7 Broadband Figure 56 Network Setting > Broadband > Cellular APN The following table describes the labels in this screen. Table 24 Network Setting > Broadband > Cellular APN LABEL DESCRIPTION APN Settings This is the number of an individual APN. Enable This field indicates whether the APN is enabled or disabled.
Page 109 Chapter 7 Broadband Figure 57 Network Setting > Broadband > Cellular APN > Edit APN 1 Figure 58 Network Setting > Broadband > Cellular APN > Edit APN 2 NR/FWA Indoor Series User’s Guide...
Page 110: Using Separate Apns For Data And Management Traffic
Chapter 7 Broadband The following table describes the fields in this screen. Table 25 Network Setting > Broadband > Cellular APN > Edit APN LABEL DESCRIPTION Enable Click this switch to enable the Access Point Name (APN) on the Zyxel Device APN Manual Mode Disable this switch to have the Zyxel Device configure the APN of a cellular network automatically.
Page 111 Chapter 7 Broadband Go to Maintenance > Remote Management > MGMT Services. Set WAN Interface used for services to Multi_WAN, and then select Cellular WAN 2. Go to Maintenance > TR-069 Client. Set WAN Interface used by TR-069 Client to Multi_WAN, and then select Cellular WAN 2.
Page 112: Cellular Sim Configuration
Chapter 7 Broadband 7.7 Cellular SIM Configuration Use this screen to enter a PIN for your SIM card, in order to prevent others from using it. Entering the wrong PIN code 3 consecutive times locks the SIM card, after which you need a PUK (Personal Unlocking Key) from the service provider to unlock it.
Page 113: Cellular Band Configuration
Chapter 7 Broadband 7.8 Cellular Band Configuration Either select Auto to have the Zyxel Device connect to an available network using the default settings on the SIM card or select the type of the network (NR5G, 4G, 3G) to which you want the Zyxel Device to connect.
Page 114 Chapter 7 Broadband Figure 61 Network Setting > Broadband > Cellular PLMN The following table describes the labels in this screen. Table 28 Network Setting > Broadband > Cellular PLMN LABEL DESCRIPTION PLMN Management PLMN Auto Selection Click this switch to enable and have the Zyxel Device automatically connect to the first available mobile network.
Page 115 Chapter 7 Broadband Figure 63 Network Setting > Broadband > Cellular PLMN > Manual Scan The following table describes the labels in this screen. Table 29 Network Setting > Broadband > Cellular PLMN > Manual Scan LABEL DESCRIPTION Select the ISP that you want the Zyxel Device connects to. Status This shows Current to show the ISP the Zyxel Device is currently connected to.
Page 116: Cellular Ip Passthrough
Chapter 7 Broadband 7.10 Cellular IP Passthrough Enable IP Passthrough to allow Internet traffic to go to a LAN computer behind the Zyxel Device without going through NAT. Click Network Setting > Broadband > Cellular IP Passthrough to display the following screen. Note: This screen is not available when the fourth LAN port acts as an Ethernet WAN port.
Page 117: Cellular Sms
Chapter 7 Broadband Table 30 Network Setting > Broadband > Cellular IP Passthrough (continued) LABEL DESCRIPTION Passthrough Select Dynamic to allow traffic to be forwarded to the first LAN computer on the local network of Mode the Zyxel Device. Select Fixed to allow traffic to be forwarded to a specific computer (for example, Client A) by entering its MAC address.
Page 118: Send New Message Screen
Chapter 7 Broadband Table 31 Network Setting > Broadband > Cellular SMS (continued) LABEL DESCRIPTION Time Stamp This displays the time and date that the Zyxel Device received the message. Content This displays the content of the message. Modify This allows you to delete the message. 7.11.1 Send New Message Screen Use this screen to send an SMS message from the Zyxel Device.
Page 119: Wireless
H A P T E R Wireless 8.1 Wireless Overview This chapter describes the Zyxel Device’s Network Setting > Wireless screens. Use these screens to set up your Zyxel Device’s WiFi network and security settings. 8.1.1 What You Can Do in this Chapter This section describes the Zyxel Device’s Wireless screens.
Page 120: Wireless General Settings
Chapter 8 Wireless Finding Out More Section 8.11 on page 137 for advanced technical information on WiFi networks. 8.2 Wireless General Settings Use this screen to enable the WiFi, enter the SSID and select the WiFi security mode. We recommend that you select More Secure to enable WPA3-SAE data encryption.
Page 121 Chapter 8 Wireless Figure 68 Network Setting > Wireless > General The following table describes the general WiFi labels in this screen. Table 33 Network Setting > Wireless > General LABEL DESCRIPTION Wireless/WiFi Network Setup Band This shows the WiFi band which this radio profile is using. 2.4GHz is the frequency used by IEEE 802.11b/g/n/ax WiFi clients, 5GHz is used by IEEE 802.11a/n/ac/ax WiFi clients.
Page 122: No Security
Chapter 8 Wireless Table 33 Network Setting > Wireless > General (continued) LABEL DESCRIPTION Bandwidth A standard 20 MHz channel offers transfer speeds of up to 150 Mbps whereas a 40 MHz channel uses two standard channels and offers speeds of up to 300 Mbps. 40 MHz (channel bonding or dual channel) bonds two adjacent radio channels to increase throughput.
Page 123: More Secure (Recommended)
Chapter 8 Wireless Note: If you do not enable any security on your Zyxel Device, your network is accessible to WiFi any wireless networking device that is within range. Figure 69 Wireless > General: No Security The following table describes the labels in this screen. Table 34 Wireless >...
Page 124 Chapter 8 Wireless Figure 70 Wireless > General: More Secure: WPA3-SAE/WPA2-PSK The following table describes the labels in this screen. Table 35 Wireless > General: More Secure: WPA3-SAE/WPA2-PSK LABEL DESCRIPTION Security Level Select More Secure to enable data encryption. Security Mode Select a security mode from the drop-down list box.
Page 125: Guest/More Ap Screen
Chapter 8 Wireless 8.3 Guest/More AP Screen Use this screen to configure a guest WiFi network that allows access to the Internet through the Zyxel Device. You can use one access point to provide several BSSs simultaneously. You can then assign varying security types to different SSIDs.
Page 126 Chapter 8 Wireless Note: If upstream/downstream bandwidth is empty, the Zyxel Device sets the value automatically. Setting a maximum upstream/downstream bandwidth will significantly decrease WiFi performance. Click the Edit icon next to an SSID in the Guest/More AP screen. The following screen displays. Figure 72 Network Setting >...
Page 127: Mac Authentication
Chapter 8 Wireless 8.4 MAC Authentication Use this screen to give exclusive access to specific connected devices (Allow) or exclude specific devices from accessing the Zyxel Device (Deny), based on the MAC address of each connected device. Every Ethernet device has a unique factory-assigned MAC (Media Access Control) address, which consists of six pairs of hexadecimal characters, for example: 00:A0:C5:00:00:02.
Page 128: Wps
Chapter 8 Wireless Table 38 Network Setting > Wireless > MAC Authentication (continued) LABEL DESCRIPTION Add new MAC This field is available when you select Deny or Allow in the MAC Restrict Mode field. address Click this if you want to add a new MAC address entry to the MAC filter list below. WiFi Enter the MAC addresses of the devices that are allowed or denied access to the Zyxel...
Page 129 Chapter 8 Wireless Figure 74 Network Setting > Wireless > WPS The following table describes the labels in this screen. Table 39 Network Setting > Wireless > WPS LABEL DESCRIPTION General Slide this to the right to enable and have the Zyxel Device activate WPS. Otherwise, it is disabled.
Page 130: Wmm
Chapter 8 Wireless Table 39 Network Setting > Wireless > WPS (continued) LABEL DESCRIPTION Method 3 Use this section to set up a WPS WiFi network by entering the PIN of the Zyxel Device into the client. Click this switch to make it turn blue. Click Apply to activate WPS method 3 on the Zyxel Device.
Page 131: Others Screen
Chapter 8 Wireless The following table describes the labels in this screen. Table 40 Network Setting > Wireless > WMM LABEL DESCRIPTION WiFi WMM of SSID Select On to have the Zyxel Device automatically give the network (SSIDx) a priority level WiFi according to the ToS value in the IP header of packets it sends.
Page 132 Chapter 8 Wireless The following table describes the labels in this screen. Table 41 Network Setting > Wireless > Others LABEL DESCRIPTION RTS/CTS Data with its frame size larger than this value will perform the RTS (Request To Send)/CTS (Clear Threshold To Send) handshake.
Page 133: Wlan Scheduler
Chapter 8 Wireless Table 41 Network Setting > Wireless > Others (continued) LABEL DESCRIPTION Preamble Select a preamble type from the drop-down list box. Choices are Long or Short. See Section 8.11.7 on page 142 for more information. This field is configurable only when you set 802.11 Mode to 802.11b. Protected WiFi with Protected Management Frames (PMF) provides protection for unicast and multicast Management...
Page 134: Add Or Edit Rules
Chapter 8 Wireless The following table describes the labels in this screen. Table 42 Network Setting > Wireless > WLAN Scheduler LABEL DESCRIPTION WLAN Scheduler Click this switch to enable the WLAN scheduler function. This serves as the main switch to Access allow the individual rules to function.
Page 135: Channel Status
Chapter 8 Wireless Figure 78 Network Setting > Wireless > WLAN Scheduler > Add New Rule The following table describes the labels in this screen. Table 43 Network Setting > Wireless > WLAN Schedule > Add New Rule LABEL DESCRIPTION Active Click this switch to enable this WLAN scheduler rule.
Page 136 Chapter 8 Wireless Note: If the current channel is a DFS channel, the warning ‘Channel scan process is denied because current channel is a DFS channel (Channel: 52 – 140). If you want to run channel scan, please select a non-DFS channel and try again.’ appears. Note: The AP count may not be a real-time value.
Page 137: Easymesh
Chapter 8 Wireless 8.10 EasyMesh Use this screen to enable or disable EasyMesh Controller on the Zyxel Device. Click Network >Wireless> EasyMesh to open the following screen. Figure 80 Network > Wireless > EasyMesh The following table describes the labels in this screen. Table 45 Network Setting >...
Page 138 Chapter 8 Wireless The following figure provides an example of a WiFi network. Figure 81 Example of a WiFi Network The WiFi network is the part in the blue circle. In this WiFi network, devices A and B use the access point (AP) to interact with the other devices (such as the printer) or with the Internet.
Page 139: Additional Wifi Terms
Chapter 8 Wireless 8.11.2 Additional WiFi Terms The following table describes some WiFi network terms and acronyms used in the Zyxel Device’s Web Configurator. Table 46 Additional WiFi Terms TERM DESCRIPTION RTS/CTS Threshold In a WiFi network which covers a large area, WiFi devices are sometimes not aware of each other’s presence.
Page 140 Chapter 8 Wireless Vanishing Point (which you know was made in 1971) you could use “70dodchal71vanpoi” as your security key. The following sections introduce different types of WiFi security you can set up in the WiFi network. 8.11.3.1 SSID Normally, the Zyxel Device acts like a beacon and regularly broadcasts the SSID in the area. You can hide the SSID instead, in which case the Zyxel Device does not broadcast the SSID.
Page 141: Signal Problems
Chapter 8 Wireless For example, if the WiFi network has a RADIUS server, you can choose WPA, WPA2, or WPA3. If users do not log in to the WiFi network, you can choose no encryption, WPA2-PSK, or WPA3-SAE. Note: It is recommended that WiFi networks use WPA3-SAE, WPA2-PSK, or stronger encryption. The other types of encryption are better than none at all, but it is still possible for unauthorized WiFi devices to figure out the original information pretty quickly.
Page 142: Mbssid
Chapter 8 Wireless Figure 82 Basic Service Set 8.11.6 MBSSID Traditionally, you need to use different APs to configure different Basic Service Sets (BSSs). As well as the cost of buying extra APs, there is also the possibility of channel interference. The Zyxel Device’s MBSSID (Multiple Basic Service Set IDentifier) function allows you to use one access point to provide several BSSs simultaneously.
Page 143: Wifi Protected Setup (Wps)
Chapter 8 Wireless Use short preamble if you are sure all WiFi devices on the network support it, and to provide more efficient communications. Use the dynamic setting to automatically use short preamble when all WiFi devices on the network support it, otherwise the Zyxel Device uses long preamble.
Page 144 Chapter 8 Wireless Use the PIN method instead of the push-button configuration (PBC) method if you want to ensure that the connection is established between the devices you specify, not just the first two devices to activate WPS in range of each other. However, you need to log into the configuration interfaces of both devices to use the PIN method.
Page 145 Chapter 8 Wireless Figure 83 Example WPS Process: PIN Method 8.11.8.3 How WPS Works When two WPS-enabled devices connect, each device must assume a specific role. One device acts as the registrar (the device that supplies network and security settings) and the other device acts as the enrollee (the device that receives network and security settings.
Page 146 Chapter 8 Wireless Figure 84 How WPS Works The roles of registrar and enrollee last only as long as the WPS setup process is active (2 minutes). The next time you use WPS, a different device can be the registrar if necessary. The WPS connection process is like a handshake;...
Page 147 Chapter 8 Wireless Figure 85 WPS: Example Network Step 1 In step 2, you add another WiFi client to the network. You know that Client 1 supports registrar mode, but it is better to use AP1 for the WPS handshake with the new client since you must connect to the access point anyway in order to use the network.
Page 148 Chapter 8 Wireless Figure 87 WPS: Example Network Step 3 8.11.8.5 Limitations of WPS WPS has some limitations of which you should be aware. • When you use WPS, it works between two devices only. You cannot enroll multiple devices simultaneously, you must enroll one after the other.
Page 149: Home Networking
H A P T E R Home Networking 9.1 Home Networking Overview A Local Area Network (LAN) is a shared communication system to which many computers are attached. A LAN is usually located in one immediate area such as a building or floor of a building. The LAN screens can help you configure a LAN DHCP server and manage IP addresses.
Page 150 Chapter 9 Home Networking DHCP DHCP (Dynamic Host Configuration Protocol) allows clients to obtain TCP/IP configuration at start-up from a server. This Zyxel Device has a built-in DHCP server capability that assigns IP addresses and DNS servers to systems that support DHCP client capability. DNS (Domain Name System) maps a domain name to its corresponding IP address and vice versa.
Page 151: Lan Setup
Chapter 9 Home Networking Section 9.6 on page 161 for examples on installing and using UPnP. 9.2 LAN Setup A LAN IP address is the IP address of a networking device in the LAN. You can use the Zyxel Device's LAN IP address to access its Web Configurator from the LAN.
Page 152 Chapter 9 Home Networking Figure 89 Network Setting > Home Networking > LAN Setup NR/FWA Indoor Series User’s Guide...
Page 153 Chapter 9 Home Networking The following table describes the fields in this screen. Table 48 Network Setting > Home Networking > LAN Setup LABEL DESCRIPTION Interface Group Group Name Select the interface group that you want to configure its LAN settings. LAN IP Setup IP Address Enter the LAN IP address you want to assign to your Zyxel Device in dotted decimal notation,...
Page 154 Chapter 9 Home Networking Table 48 Network Setting > Home Networking > LAN Setup (continued) LABEL DESCRIPTION LAN IPv6 Mode Setup IPv6 Active Use this to enable or disable IPv6 on the Zyxel Device. When IPv6 is used, the following fields need to be set. Link Local Address A link-local address uniquely identifies a device on the local network (the LAN).
Page 155: Static Dhcp
Chapter 9 Home Networking Table 48 Network Setting > Home Networking > LAN Setup (continued) LABEL DESCRIPTION IPv6 Router Advertisement State RADVD Active This shows whether RADVD is enabled or not. IPv6 DNS Values IPv6 DNS Server 1 – 3 Specify the IP addresses up to three DNS servers for the DHCP clients to use. Use one of the following ways to specify these IP addresses.
Page 156 Chapter 9 Home Networking Figure 90 Network Setting > Home Networking > Static DHCP The following table describes the labels in this screen. Table 49 Network Setting > Home Networking > Static DHCP LABEL DESCRIPTION Static DHCP Click this to configure a static DHCP entry. Configuration This is the index number of the entry.
Page 157: Upnp
Chapter 9 Home Networking The following table describes the labels in this screen. Table 50 Network Setting > Home Networking > Static DHCP: Static DHCP Configuration LABEL DESCRIPTION Active Select Enable to activate static DHCP in your Zyxel Device Group Name Select the interface group for which you want to configure the static DHCP settings.
Page 158: Technical Reference
Chapter 9 Home Networking Figure 92 Network Setting > Home Networking > UPnP The following table describes the labels in this screen. Table 51 Network Settings > Home Networking > UPnP LABEL DESCRIPTION UPnP State UPnP Select Enable to activate UPnP. Be aware that anyone could use a UPnP application to open the Web Configurator's login screen without entering the Zyxel Device's IP address (although you must still enter the password to access the Web Configurator).
Page 159: Dhcp Setup
Chapter 9 Home Networking LANs, WANs and the Zyxel Device The actual physical connection determines whether the Zyxel Device ports are LAN or WAN ports. There are two separate IP networks, one inside the LAN network and the other outside the WAN network as shown next.
Page 160: Lan Tcp/Ip
Chapter 9 Home Networking • Some ISPs choose to disseminate the DNS server addresses using the DNS server extensions of IPCP (IP Control Protocol) after the connection is up. If your ISP did not give you explicit DNS servers, chances are the DNS servers are conveyed through IPCP negotiation.
Page 161: Turn On Upnp In Windows 10 Example
Chapter 9 Home Networking You can obtain your IP address from the IANA, from an ISP or it can be assigned from a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks.
Page 162 Chapter 9 Home Networking Click Change advanced sharing settings. Under Domain, select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer.
Page 163: Auto-Discover Your Upnp-Enabled Network Device
Chapter 9 Home Networking 9.6.1 Auto-discover Your UPnP-enabled Network Device Before you follow these steps, make sure you already have UPnP activated on the Zyxel Device and in your computer. Make sure your computer is connected to the LAN port of the Zyxel Device. Open File Explorer and click Network.
Page 164 Chapter 9 Home Networking Figure 94 Network Connections In the Internet Connection Properties window, click Settings to see port mappings. Figure 95 Internet Connection Properties You may edit or delete the port mappings or click Add to manually add port mappings. NR/FWA Indoor Series User’s Guide...
Page 165 Chapter 9 Home Networking Figure 96 Internet Connection Properties: Advanced Settings Figure 97 Internet Connection Properties: Advanced Settings: Add Note: When the UPnP-enabled device is disconnected from your computer, all port mappings will be deleted automatically. Click OK. Check the network icon on the system tray to see your Internet connection status. Figure 98 System Tray Icon To see more details about your current Internet connection status, right click the network icon in the system tray and click Open Network &...
Page 166: Web Configurator Easy Access In Windows 10
Chapter 9 Home Networking Figure 99 Internet Connection Status 9.7 Web Configurator Easy Access in Windows 10 Follow the steps below to access the Web Configurator. Open File Explorer. Click Network. NR/FWA Indoor Series User’s Guide...
Page 167 Chapter 9 Home Networking Figure 100 Network Connections An icon with the description for each UPnP-enabled device displays under Network Infrastructure. Right-click the icon for your Zyxel Device and select View device webpage. The Web Configurator login screen displays. Figure 101 Network Connections: Network Infrastructure Right-click the icon for your Zyxel Device and select Properties.
Page 168 Chapter 9 Home Networking Figure 102 Network Connections: Network Infrastructure: Properties: Example NR/FWA Indoor Series User’s Guide...
Page 169: Routing
H A P T E R Routing 10.1 Routing Overview The Zyxel Device usually uses the default gateway to route outbound traffic from computers on the LAN to the Internet. To have the Zyxel Device send data to devices not reachable through the default gateway, use static routes.
Page 170: Add Or Edit Static Route
Chapter 10 Routing Figure 104 Network Setting > Routing > Static Route The following table describes the labels in this screen. Table 52 Network Setting > Routing > Static Route LABEL DESCRIPTION Add New Static Click this to set up a new static route on the Zyxel Device. Route This is the number of an individual static route.
Page 171 Chapter 10 Routing Figure 105 Network Setting > Routing > Static Route > Add New Static Route The following table describes the labels in this screen. Table 53 Network Setting > Routing > Static Route > Add New Static Route LABEL DESCRIPTION Active...
Page 172 Chapter 10 Routing In the following figure, router R is connected to the Zyxel Device’s LAN. R connects to two networks, N1 (192.168.1.x/24) and N2 (192.168.10.x/24). If you want to send traffic from computer A (in N1 network) to computer B (in N2 network), the traffic is sent to the Zyxel Device’s WAN default gateway by default. In this case, B will never receive the traffic.
Page 173 Chapter 10 Routing This tutorial uses the following example IP settings: Table 54 IP Settings in this Tutorial DEVICE / COMPUTER IP ADDRESS The Zyxel Device’s WAN 172.16.1.1 The Zyxel Device’s LAN 192.168.1.1 IP Type IPv4 Use Interface VDSL 192.168.1.34 R’s N1 192.168.1.253 R’s N2...
Page 174: Dns Route
Chapter 10 Routing 10.3 DNS Route Use this screen to view and configure DNS routes on the Zyxel Device. A DNS route entry defines a policy for the Zyxel Device to forward a particular DNS query to a specific WAN interface. Click Network Setting >...
Page 175: Add Or Edit Dns Route
Chapter 10 Routing Table 55 Network Setting > Routing > DNS Route (continued) LABEL DESCRIPTION WAN Interface This is the WAN interface through which the matched DNS request is routed. Subnet Mask This parameter specifies the IP network subnet mask. Modify Click the Edit icon to configure a DNS route on the Zyxel Device.
Page 176: Add Or Edit Policy Route
Chapter 10 Routing source address. For example, you can use policy-based routing to direct traffic from specific users through specific connections or distribute traffic across multiple paths for load sharing. Policy-based routing is applied to outgoing packets before the default routing rules are applied. The Policy Route screen let you view and configure routing policies on the Zyxel Device.
Page 177: Rip Overview
Chapter 10 Routing Figure 109 Network Setting > Routing > Policy Route: Add or Edit The following table describes the labels in this screen. Table 58 Network Setting > Routing > Policy Route: Add or Edit LABEL DESCRIPTION Active Click this switch to activate this policy route. Otherwise, click to disable. Route Name Enter a descriptive name of this policy route.
Page 178: Rip
Chapter 10 Routing 10.5.1 RIP Click Network Setting > Routing > RIP to open the RIP screen. Select the desired RIP version and operation by clicking the check box. To stop RIP on the WAN interface, clear the check box. Click the Apply button to start or stop RIP and save the configuration.
Page 179: Quality Of Service (Qos)
H A P T E R Quality of Service (QoS) 11.1 QoS Overview Quality of Service (QoS) refers to both a network’s ability to deliver data with minimum delay, and the networking methods used to control the use of bandwidth. Without QoS, all traffic data is equally likely to be dropped when the network is congested.
Page 180 Chapter 11 Quality of Service (QoS) CoS technologies include IEEE 802.1p layer 2 tagging and DiffServ (Differentiated Services or DS). IEEE 802.1p tagging makes use of 3 bits in the packet header, while DiffServ is a new protocol and defines a new DS field, which replaces the eight-bit ToS (Type of Service) field in the IP header.
Page 181: Quality Of Service General Settings
Chapter 11 Quality of Service (QoS) Strictly Priority Strictly Priority (SP) services queues based on priority only. As traffic comes into the Switch, traffic on the highest priority queue, Q7 is transmitted first. When that queue empties, traffic on the next highest priority queue, Q6 is transmitted until Q6 empties, and then traffic is transmitted on Q5 and so on.
Page 182 Chapter 11 Quality of Service (QoS) Figure 111 Network Setting > QoS > General The following table describes the labels in this screen. Table 60 Network Setting > QoS > General LABEL DESCRIPTION Click this switch to enable QoS to improve your network performance. WAN Managed Enter the amount of upstream bandwidth for the WAN interfaces that you want to allocate using Upstream...
Page 183: Technical Reference
Chapter 11 Quality of Service (QoS) 11.4 Technical Reference The following section contains additional technical information about the Zyxel Device features described in this chapter. IEEE 802.1Q Tag The IEEE 802.1Q standard defines an explicit VLAN tag in the MAC header to identify the VLAN membership of a frame across bridges.
Page 184 Chapter 11 Quality of Service (QoS) DSCP is backward compatible with the three precedence bits in the ToS octet so that non-DiffServ compliant, ToS-enabled network device will not conflict with the DSCP mapping. DSCP (6 bits) Unused (2 bits) The DSCP value determines the forwarding behavior, the PHB (Per-Hop Behavior), that each packet gets across the DiffServ network.
Page 185 Chapter 11 Quality of Service (QoS) Table 62 Internal Layer2 and Layer3 QoS Mapping (continued) LAYER 2 LAYER 3 PRIORITY IEEE 802.1P USER QUEUE TOS (IP IP PACKET LENGTH PRIORITY (ETHERNET DSCP PRECEDENCE) (BYTE) PRIORITY) 100110 100100 100010 100000 101110 101000 110000 111000...
Page 186 Chapter 11 Quality of Service (QoS) The srTCM evaluates incoming packets and marks them with one of three colors which refer to packet loss priority levels. High packet loss priority level is referred to as red, medium is referred to as yellow and low is referred to as green.
Page 187: Network Address Translation (Nat)
H A P T E R Network Address Translation (NAT) 12.1 NAT Overview NAT (Network Address Translation – NAT, RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network.
Page 188: Port Forwarding
Chapter 12 Network Address Translation (NAT) Port Forwarding A port forwarding set is a list of inside (behind NAT on the LAN) servers, for example, web or FTP, that you can make visible to the outside world even though NAT makes your whole inside network appear as a single computer to the outside world.
Page 189: Port Forwarding
Chapter 12 Network Address Translation (NAT) 12.2.1 Port Forwarding Click Network Setting > NAT to open the Port Forwarding screen. Note: TCP port 7547 is reserved for system use. Figure 113 Network Setting > NAT > Port Forwarding The following table describes the fields in this screen. Table 63 Network Setting >...
Page 190 Chapter 12 Network Address Translation (NAT) Figure 114 Network Setting > NAT > Port Forwarding: Add or Edit Note: To configure port forwarding, you need to have the same configurations in the Start Port, End Port, Translation Start Port, and Translation End Port fields. To configure port translation, you need to have different configurations in the Start Port, End Port, Translation Start Port, and Translation End Port fields.
Page 191: Port Triggering
Chapter 12 Network Address Translation (NAT) Table 64 Network Setting > NAT > Port Forwarding: Add or Edit (continued) LABEL DESCRIPTION Start Port Configure this for a user-defined entry. Enter the original destination port for the packets. To forward only one port, enter the port number again in the End Port field. To forward a series of ports, enter the start port number here and the end port number in the End Port field.
Page 192 Chapter 12 Network Address Translation (NAT) Figure 115 Trigger Port Forwarding Process: Example Jane requests a file from the Real Audio server (port 7070). Port 7070 is a “trigger” port and causes the Zyxel Device to record Jane’s computer IP address. The Zyxel Device associates Jane's computer IP address with the "open"...
Page 193: Add Or Edit Port Triggering Rule
Chapter 12 Network Address Translation (NAT) Table 65 Network Setting > NAT > Port Triggering (continued) LABEL DESCRIPTION Service Name This field displays the name of the service used by this rule. WAN Interface This field shows the WAN interface through which the service is forwarded. Trigger Start Port The trigger port is a port (or a range of ports) that causes (or triggers) the Zyxel Device to record the IP address of the LAN computer that sent the traffic to a server on the WAN.
Page 194: Dmz
Chapter 12 Network Address Translation (NAT) The following table describes the labels in this screen. Table 66 Network Setting > NAT > Port Triggering: Add or Edit LABEL DESCRIPTION Active Click this switch to activate this rule. Service Name Enter a name to identify this rule. Up to 256 printable ASCII characters are allowed except [ " ], [ ` ], [ ' ], [ <...
Page 195: Alg
Chapter 12 Network Address Translation (NAT) Figure 118 Network Setting > NAT > DMZ The following table describes the fields in this screen. Table 67 Network Setting > NAT > DMZ LABEL DESCRIPTION Default Server Enter the IP address of the default server which receives packets from ports that are not Address specified in the Port Forwarding screen.
Page 196: Technical Reference
Chapter 12 Network Address Translation (NAT) Figure 119 Network Setting > NAT > ALG The following table describes the fields in this screen. Table 68 Network Setting > NAT > ALG LABEL DESCRIPTION SIP ALG Click this switch to enable SIP ALG to make sure SIP (VoIP) works correctly with port-forwarding and address-mapping rules.
Page 197: What Nat Does
Chapter 12 Network Address Translation (NAT) Table 69 NAT Definitions (continued) ITEM DESCRIPTION Local This refers to the packet address (source or destination) as the packet travels on the LAN. Global This refers to the packet address (source or destination) as the packet travels on the WAN. NAT never changes the IP address (either local or global) of an outside host.
Page 198: Nat Application
Chapter 12 Network Address Translation (NAT) Figure 120 How NAT Works 12.6.4 NAT Application The following figure illustrates a possible NAT application, where three inside LANs (logical LANs using IP alias) behind the Zyxel Device can communicate with three distinct WAN networks. Figure 121 NAT Application With IP Alias NR/FWA Indoor Series User’s Guide...
Page 199 Chapter 12 Network Address Translation (NAT) Port Forwarding: Services and Port Numbers The most often used port numbers are shown in the following table. Please refer to RFC 1700 for further information about port numbers. Please also refer to the Supporting CD for more examples and details on port forwarding and NAT.
Page 200: Dns
H A P T E R 13.1 DNS Overview DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a machine before you can access it.
Page 201: What You Need To Know
Chapter 13 DNS 13.1.2 What You Need To Know DYNDNS Wildcard Enabling the wildcard feature for your host causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname.
Page 202: Add Or Edit Dns Entry
Chapter 13 DNS 13.2.1 Add or Edit DNS Entry You can manually add or edit the Zyxel Device’s DNS name and IP address entry. Click Add New DNS Entry in the DNS Entry screen or the Edit icon next to the entry you want to edit. The screen shown next appears.
Page 203 Chapter 13 DNS Figure 125 Network Setting > DNS > Dynamic DNS The following table describes the fields in this screen. Table 73 Network Setting > DNS > Dynamic DNS LABEL DESCRIPTION Dynamic DNS Setup Dynamic DNS Select Enable to use dynamic DNS. Service Provider Select your Dynamic DNS service provider from the drop-down list box.
Page 204 Chapter 13 DNS Table 73 Network Setting > DNS > Dynamic DNS (continued) LABEL DESCRIPTION Cancel Click Cancel to exit this screen without saving. Apply Click Apply to save your changes. NR/FWA Indoor Series User’s Guide...
Page 205: Usb Service
H A P T E R USB Service 14.1 USB Service Overview You can share files on a USB memory stick or hard drive connected to your Zyxel Device with users on your network. The following figure is an overview of the Zyxel Device’s file server feature. Computers A and B can access files on a USB device (C) which is connected to the Zyxel Device.
Page 206: Before You Begin
Chapter 14 USB Service File Systems A file system is a way of storing and organizing files on your hard drive and storage device. Often different operating systems such as Windows or Linux have different file systems. The file sharing feature on your Zyxel Device supports File Allocation Table (FAT) and FAT32.
Page 207 Chapter 14 USB Service Figure 127 Network Setting > USB Service Note: The Share Directory List is only visible when you connect a USB device. Each field is described in the following table. Table 74 Network Setting > USB Service LABEL DESCRIPTION Information...
Page 208: Add New Share
Chapter 14 USB Service Table 74 Network Setting > USB Service (continued) LABEL DESCRIPTION Share Name This field displays the name of the file you shared. Share Path This field displays the location in the USB of the file you shared. Share This field displays a description of the file you shared.
Page 209: Add New User Screen
Chapter 14 USB Service The following table describes the labels in this menu. Table 75 Network Setting > USB Service > Add New Share LABEL DESCRIPTION Volume Select the volume in the USB storage device that you want to add as a share in the Zyxel Device.
Page 210: Firewall
H A P T E R Firewall 15.1 Firewall Overview This chapter shows you how to enable the Zyxel Device firewall. Use the firewall to protect your Zyxel Device and network from attacks by hackers on the Internet and control access to it. The firewall: •...
Page 211: Firewall
Chapter 15 Firewall Denial-of-Service (DoS) attacks are aimed at devices and networks with a connection to the Internet. Their goal is not to steal information, but to disable a device or network so users no longer have access to network resources. The Zyxel Device is pre-configured to automatically detect and thwart all known DoS attacks.
Page 212: What You Can Do In This Chapter
Chapter 15 Firewall 15.2.1 What You Can Do in this Chapter • Use the General screen to configure the security level of the firewall on the Zyxel Device (Section 15.3 on page 212). • Use the Protocol screen to add or remove predefined Internet services and configure firewall rules (Section 15.4 on page 213).
Page 213: Protocol (Customized Services)
Chapter 15 Firewall The following table describes the labels in this screen. Table 76 Security > Firewall > General LABEL DESCRIPTION IPv4 Enable firewall protection when using IPv4 (Internet Protocol version 4). Firewall IPv6 Enable firewall protection when using IPv6 (Internet Protocol version 6). Firewall High This setting blocks all traffic to and from the Internet.
Page 214: Add Customized Service
Chapter 15 Firewall Table 77 Security > Firewall > Protocol (continued) LABEL DESCRIPTION Ports/Protocol Number This shows the port number or range and the IP protocol (TCP or UDP) that defines your customized service. Modify Click this to edit a customized service. 15.4.1 Add Customized Service Add a customized rule or edit an existing rule by specifying the protocol and the port numbers.
Page 215: Add New Acl Rule
Chapter 15 Firewall Note: The ordering of your rules is very important as rules are applied in turn. Figure 133 Security > Firewall > Access Control The following table describes the labels in this screen. Table 79 Security > Firewall > Access Control LABEL DESCRIPTION Rules Storage Space...
Page 216 Chapter 15 Firewall Figure 134 Security > Firewall > Access Control > Add New ACL Rule The following table describes the labels in this screen. Table 80 Security > Firewall > Access Control > Add New ACL Rule LABEL DESCRIPTION Filter Name Enter a descriptive name for your filter rule.
Page 217: Dos
Chapter 15 Firewall Table 80 Security > Firewall > Access Control > Add New ACL Rule (continued) LABEL DESCRIPTION Custom Source Port This is a single port number or the starting port number of a range that defines your rule. Custom Destination This is a single port number or the ending port number of a range that defines your rule.
Page 218: Firewall Technical Reference
Chapter 15 Firewall 15.7 Firewall Technical Reference This section provides some technical background information about the topics covered in this chapter. 15.7.1 Firewall Rules Overview Your customized rules take precedence and override the Zyxel Device’s default settings. The Zyxel Device checks the source IP address, destination IP address and IP protocol type of network traffic against the firewall rules (in the order you list them).
Page 219: Guidelines For Security Enhancement With Your Firewall
Chapter 15 Firewall • Block certain types of traffic, such as IRC (Internet Relay Chat), from the LAN to the Internet. • Allow certain types of traffic, such as Lotus Notes database synchronization, from specific hosts on the Internet to specific hosts on the LAN. •...
Page 220 Chapter 15 Firewall Once these questions have been answered, adding rules is simply a matter of entering the information into the correct fields in the Web Configurator screens. NR/FWA Indoor Series User’s Guide...
Page 221: Mac Filter
H A P T E R MAC Filter 16.1 MAC Filter Overview You can configure the Zyxel Device to permit access to clients based on their MAC addresses in the MAC Filter screen. This applies to wired connections. Every Ethernet device has a unique MAC (Media Access Control) address.
Page 222: Add New Rule
Chapter 16 MAC Filter The following table describes the labels in this screen. Table 82 Security > MAC Filter LABEL DESCRIPTION MAC Address Filter Select Enable to activate the MAC filter function. MAC Restrict Mode Select Allow to only permit the listed MAC addresses access to the Zyxel Device. Select Deny to permit anyone access to the Zyxel Device except the listed MAC addresses.
Page 223 Chapter 16 MAC Filter Table 83 Security > MAC Filter > Add New Rule (continued) LABEL DESCRIPTION Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. NR/FWA Indoor Series User’s Guide...
Page 224: Parental Control
H A P T E R Parental Control 17.1 Parental Control Overview Parental control allows you to limit the time a user can access the Internet and prevent users from viewing inappropriate content or participating in specified online activities. 17.2 Parental Control Schedule and URL Filter Use this screen to enable parental control and view parental control rules and schedules.
Page 225: Add Or Edit A Parental Control Profile
Chapter 17 Parental Control The following table describes the fields in this screen. Table 84 Security > Parental Control LABEL DESCRIPTION General Parental Control Select Enable to activate parental control on the Zyxel Device. Parental Control Profile (PCP) Add new PCP Click this if you want to configure a new Parental Control Profile (PCP).
Page 226 Chapter 17 Parental Control Figure 139 Security > Parental Control > Add or Edit PCP (General, Rule List & Internet Access Schedule) NR/FWA Indoor Series User’s Guide...
Page 227 Chapter 17 Parental Control Figure 140 Security > Parental Control > Add or Edit PCP (Network Service & Site/URL Keyword) The following table describes the fields in this screen. Table 85 Security > Parental Control >Add or Edit PCP LABEL DESCRIPTION General Active...
Page 228 Chapter 17 Parental Control Table 85 Security > Parental Control >Add or Edit PCP (continued) LABEL DESCRIPTION Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. Site/URL Keyword Block or Allow If you select Block the Web URLs, the Zyxel Device prohibits the users from viewing the Web sites...
Page 229 Chapter 17 Parental Control Table 86 Security > Parental Control > Add or Edit PCP > Add New Service (continued) LABEL DESCRIPTION Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. Add Site/URL Keyword Click Add in the Site/URL Keyword section of the Edit or Add new PCP screen to open the following screen.
Page 230: Certificates
H A P T E R Certificates 18.1 Certificates Overview The Zyxel Device can use certificates (also called digital IDs) to authenticate users. Certificates are based on public-private key pairs. A certificate contains the certificate owner’s identity and public key. Certificates provide a way to exchange public keys for use in authentication.
Page 231 Chapter 18 Certificates Figure 143 Security > Certificates > Local Certificates The following table describes the labels in this screen. Table 88 Security > Certificates > Local Certificates LABEL DESCRIPTION Replace Private Key/Certificate file in PEM format Private Key is Select the check box and enter the private key into the text box to store it on the Zyxel Device.
Page 232: Create Certificate Request
Chapter 18 Certificates 18.3.1 Create Certificate Request Click Security > Certificates > Local Certificates and then Create Certificate Request to open the following screen. Use this screen to have the Zyxel Device generate a certification request. To create a certificate signing request, you need to enter a common name, organization name, state or province name, and the default US two-letter country code (The US country code is by default and not changeable when sold in the U.S.) for the certificate.
Page 233 Chapter 18 Certificates authentication and must be safely stored. The Signing Request contains the certificate signing request value that you will copy upon submitting the certificate request to the CA (certificate authority). Click the View icon in the Local Certificates screen to open the following screen. Figure 145 Security >...
Page 234: Trusted Ca
Chapter 18 Certificates Table 90 Security > Certificates > Local Certificates: View Certificates (continued) LABEL DESCRIPTION Certificate This read-only text box displays the certificate in Privacy Enhanced Mail (PEM) format. PEM uses base 64 to convert the binary certificate into a printable form. You can copy and paste the certificate into an email to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution.
Page 235: Import Trusted Ca Certificate
Chapter 18 Certificates Table 91 Security > Certificates > Trusted CA (continued) LABEL DESCRIPTION Type This field displays general information about the certificate. ca means that a Certification Authority signed the certificate. Modify Click the View icon to open a screen with an in-depth list of information about the certificate (or certification request).
Page 236: View Trusted Ca Certificate
Chapter 18 Certificates 18.6 View Trusted CA Certificate Use this screen to view in-depth information about the certification authority’s certificate. The certificate text box is read-only and can be distributed to others. Click Security > Certificates > Trusted CA to open the Trusted CA screen. Click the View icon to open the View Certificate screen.
Page 237: Verify A Certificate
Chapter 18 Certificates Certification Authorities A Certification Authority (CA) issues certificates and guarantees the identity of each certificate owner. There are commercial certification authorities like CyberTrust or VeriSign and government certification authorities. Public and Private Keys When using public-key cryptology for authentication, each host has two keys. One key is public and can be made openly available;...
Page 238 Chapter 18 Certificates You can use a certificate’s fingerprint to verify it. A certificate’s fingerprint is a message digest calculated using the MD5 or SHA1 algorithms. The following procedure describes how to check a certificate’s fingerprint to verify that you have the actual certificate. Browse to where you have the certificate saved on your computer.
Page 239: Voice
H A P T E R Voice 19.1 Voice Overview You can make calls over the Internet using VoIP technology. For this, you first need to set up a SIP account with a SIP service provider. Use this chapter to: •...
Page 240: Voice Mode
Chapter 19 Voice 19.2 Voice Mode Use this screen to enable VoIP or VoLTE services on the Zyxel Device. To access this screen, click Voice > Voice Mode. Figure 151 Voice > Voice Mode The following table describes the labels in this screen. Table 94 Voice >...
Page 241: Before You Begin
Chapter 19 Voice Strictly speaking, you do not need a SIP account. It is possible for one SIP device (like the Zyxel Device) to call another without involving a SIP service provider. However, the networking difficulties involved in doing this make it tremendously impractical under normal circumstances. Your SIP account provider removes these difficulties by taking care of the call routing and setup –...
Page 242: Sip Account Entry Edit
Chapter 19 Voice The following table describes the labels in this screen. Table 95 Voice > SIP > SIP Account LABEL DESCRIPTION This is the index number of the entry. Enable This shows whether the SIP account is activated or not. A yellow bulb signifies that this SIP account is activated.
Page 243 Chapter 19 Voice Figure 153 Voice > SIP > SIP Account > SIP Account Entry Edit The following table describes the labels in this screen. Table 96 Voice > SIP > SIP Account > SIP Account Entry Edit LABEL DESCRIPTION SIP Service Provider Association SIP Service Provider Select the check box to use this account.
Page 244: Sip Service Provider
Chapter 19 Voice Table 96 Voice > SIP > SIP Account > SIP Account Entry Edit (continued) LABEL DESCRIPTION Password Enter the password for registering this SIP account, exactly as it was given to you. You can use up to 95 printable ASCII characters. URL Type URL Type Select whether or not to include the SIP service domain name when the Zyxel...
Page 245: Provider Entry Edit
Chapter 19 Voice To access this screen, click Voice > SIP > SIP Service Provider. Figure 154 Voice > SIP > SIP Service Provider The following table describes the labels in this screen. Table 97 Voice > SIP > SIP Service Provider LABEL DESCRIPTION This is the index number of the entry.
Page 246 Chapter 19 Voice Figure 155 Voice > SIP > SIP Service Provider: Edit The following table describes the labels in this screen. Table 98 Voice > SIP > SIP Service Provider > Add New Provider or Edit LABEL DESCRIPTION General SIP Service Provider Select this if you want the Zyxel Device to use this SIP provider.
Page 247 Chapter 19 Voice Table 98 Voice > SIP > SIP Service Provider > Add New Provider or Edit (continued) LABEL DESCRIPTION SIP Proxy Server Port Enter the SIP server’s listening port number, if your VoIP service provider gave you one. Otherwise, keep the default value. SIP REGISTRAR Server Enter the IP address or domain name of the SIP register server, if your VoIP service Address...
Page 248 Chapter 19 Voice Table 98 Voice > SIP > SIP Service Provider > Add New Provider or Edit (continued) LABEL DESCRIPTION Start/End Port Enter the listening port numbers for RTP traffic, if your VoIP service provider gave you this information. Otherwise, keep the default values. To enter one port number, enter the port number in the Start Port and End Port fields.
Page 249: Phone
Chapter 19 Voice 19.6 Phone Use these screens to configure SIP numbers and regions for IP phones that are connected to the Zyxel Device. 19.6.1 Phone Device Use this screen to view detailed information on phones used for Internet phone calls (SIP). You can define which phones will ring when a specific SIP address receives an incoming call, and which SIP address will be used when an outgoing call is made with a specific phone.
Page 250: Phone Region
Chapter 19 Voice Figure 157 Voice > Phone > Phone Device > Edit Each field is described in the following table. Table 100 Voice > Phone > Phone Device > Edit LABEL DESCRIPTION SIP Account to Select the SIP account you want to use when making outgoing calls with the analog Make Outgoing phone connected to this phone port.
Page 251: Call Rule
Chapter 19 Voice To access this screen, click Voice > Phone. Figure 158 Voice > Phone The following table describes the labels in this screen. Table 101 Voice > Phone LABEL DESCRIPTION Region Setting Select the place in which the Zyxel Device is located. Call Service Mode Select the mode for supplementary phone services (call hold, call waiting, call transfer and three-way conference calls) that your VoIP service provider supports.
Page 252: Call History
Chapter 19 Voice Figure 159 Voice > Call Rule The following table describes the labels in this screen. Table 102 Voice > Call Rule LABEL DESCRIPTION Keys This field displays the speed-dial number you should dial to use this entry. Number Enter the SIP number you want the Zyxel Device to call when you dial the speed-dial number.
Page 253: Technical Reference
Chapter 19 Voice Figure 160 Voice > Call History Each field is described in the following table. Table 103 Voice > Call History LABEL DESCRIPTION Clear Click this button to remove all entries from the call history list. Refresh Click this button to renew the call history list. Export Click this button to download a call history list.
Page 254 Chapter 19 Voice VoIP VoIP is the sending of voice signals over Internet Protocol. This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit-switched telephone network. You can also use servers to run telephone service applications like PBX services and voice mail. Internet Telephony Service Provider (ITSP) companies provide VoIP service.
Page 255 Chapter 19 Voice A SIP registration has a limited lifespan. The User Agent Client must renew its registration within this lifespan. If it does not do so, the registration data will be deleted from the SIP registrar's database and the connection broken. The Zyxel Device attempts to register all enabled subscriber ports when it is switched on.
Page 256 Chapter 19 Voice Figure 162 SIP Proxy Server SIP Redirect Server A SIP redirect server accepts SIP requests, translates the destination address to an IP address and sends the translated IP address back to the device that sent the request. Then the client device that originally sent the request can send requests to the IP address that it received back from the redirect server.
Page 257 Chapter 19 Voice Figure 163 SIP Redirect Server SIP Register Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your user name and password when you register. When you make a VoIP call using SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer.
Page 258 Chapter 19 Voice A sends a SIP INVITE request to B. This message is an invitation for B to participate in a SIP telephone call. B sends a response indicating that the telephone is ringing. B sends an OK response after the call is answered. A then sends an ACK message to acknowledge that B has answered the call.
Page 259 Chapter 19 Voice The following table shows the SIP call progression. Table 105 SIP Call Progression UA 1 PROXY 1 PROXY 2 UA 2 Invite Invite 100 Trying Invite 100 Trying 180 Ringing 180 Ringing 180 Ringing 200 OK 200 OK 200 OK 200 OK User Agent 1 sends a SIP INVITE request to Proxy 1.
Page 260 Chapter 19 Voice • G.726 is an Adaptive Differential PCM (ADPCM) waveform codec that uses a lower bitrate than standard PCM conversion. ADPCM converts analog audio into digital signals based on the difference between each audio sample and a prediction based on previous samples. The more similar the audio sample is to the prediction, the less space needed to describe it.
Page 261: Quality Of Service (Qos)
Chapter 19 Voice Pick up the phone and press “****” on your phone’s keypad and wait for the message that says you are in the configuration menu. Press a number from 1101~1105 on your phone followed by the “#” key. Play your desired music or voice recording into the receiver’s mouthpiece.
Page 262: Phone Services Overview
Chapter 19 Voice This allows the intermediary DiffServ-compliant network devices to handle the packets differently depending on the code points without the need to negotiate paths or remember state information for every flow. In addition, applications do not have to request a particular service or give advanced notice of where the traffic is going.
Page 263 Chapter 19 Voice Note: To take full advantage of the supplementary phone services available through the Zyxel Device's phone ports, you may need to subscribe to the services from your VoIP service provider. 19.10.2.1 The Flash Key Flashing means to press the hook for a short period of time (a few hundred milliseconds) before releasing it.
Page 264 Chapter 19 Voice European Call Waiting This allows you to place a call on hold while you answer another incoming call on the same telephone (directory) number. If there is a second call to a telephone number, you will hear a call waiting tone. Take one of the following actions.
Page 265 Chapter 19 Voice After pressing the flash key, if you do not issue the sub-command before the default sub-command timeout (2 seconds) expires or issue an invalid sub-command, the current operation will be aborted. Table 108 USA Flash Key Commands COMMAND SUB-COMMAND DESCRIPTION...
Page 266 Chapter 19 Voice If you want to separate the activated three-way conference into two individual connections (with party A on-line and party B on hold), press the flash key. If you want to go back to the three-way conversation, press the flash key again. If you want to separate the activated three-way conference into two individual connections again, press the flash key.
Page 267: Log
H A P T E R 20.1 Log Overview These screens allow you to determine the categories of events and/or alerts that the Zyxel Device logs and then display these logs or have the Zyxel Device send them to an administrator (through email) or to a syslog server.
Page 268: System Log
Chapter 20 Log Table 110 Syslog Severity Levels (continued) CODE SEVERITY Notice: There is a normal but significant condition on the system. Informational: The syslog contains an informational message. Debugging: The message is intended for debug-level purposes. 20.2 System Log Use the System Log screen to see the system logs.
Page 269: Security Log
Chapter 20 Log 20.3 Security Log Use the Security Log screen to see the security-related logs for the categories that you select. You can filter the entries by selecting a severity level and/or category. Click System Monitor > Log > Security Log to open the following screen.
Page 270: Traffic Status
H A P T E R Traffic Status 21.1 Traffic Status Overview Use the Traffic Status screens to look at the network traffic status and statistics of the WAN/LAN interfaces and NAT. 21.1.1 What You Can Do in this Chapter •...
Page 271: Lan Status
Chapter 21 Traffic Status The following table describes the fields in this screen. Table 113 System Monitor > Traffic Status > WAN LABEL DESCRIPTION Refresh Interval Select how often you want the Zyxel Device to update this screen. Connected This shows the name of the WAN interface that is currently connected. Interface Packets Sent Data...
Page 272 Chapter 21 Traffic Status Figure 169 System Monitor > Traffic Status > LAN The following table describes the fields in this screen. Table 114 System Monitor > Traffic Status > LAN LABEL DESCRIPTION Refresh Interval Select how often you want the Zyxel Device to update this screen. Interface This shows the LAN or WLAN interface.
Page 273: Voip Status
H A P T E R VoIP Status 22.1 VoIP Status Screen Click System Monitor > VoIP Status to open the following screen. You can view the Voice over IP (VoIP) registration, current call status and phone numbers in this screen. Figure 170 System Monitor >...
Page 274 Chapter 22 VoIP Status Table 115 System Monitor > VoIP Status (continued) LABEL DESCRIPTION Registration This field displays the current registration status of the SIP account. You can change this in the Status screen. Registered – The SIP account is registered with a SIP server. Not Registered – The last time the Device tried to register the SIP account with the SIP server, the attempt failed.
Page 275 Chapter 22 VoIP Status Table 115 System Monitor > VoIP Status (continued) LABEL DESCRIPTION From Phone Port This field displays the phone ports type used to originate, start, or create the current VoIP call. Type Type Two possible type values will be displayed here: SIP – For the current call which is categorized as Incoming Call in the Call Type filed, this field will show the type SIP.
Page 276: Arp Table
H A P T E R ARP Table 23.1 ARP Table Overview Address Resolution Protocol (ARP) is a protocol for mapping an Internet Protocol (IP) address to a physical machine address, known as a Media Access Control (MAC) address, on the local area network.
Page 277 Chapter 23 ARP Table Figure 171 System Monitor > ARP Table The following table describes the labels in this screen. Table 116 System Monitor > ARP Table LABEL DESCRIPTION This is the ARP table entry number. IPv4 / IPv6 This is the learned IPv4 or IPv6 IP address of a device connected to the Zyxel Device. Address MAC Address This is the MAC address of the connected device with the listed IP address.
Page 278: Routing Table
H A P T E R Routing Table 24.1 Routing Table Overview Routing is based on the destination address only and the Zyxel Device takes the shortest path to forward a packet. 24.2 Routing Table The table below shows IPv4 and IPv6 routing information. The IPv4 subnet mask is ‘255.255.255.255’ for a host destination and ‘0.0.0.0’...
Page 279 Chapter 24 Routing Table Figure 172 System Monitor > Routing Table The following table describes the labels in this screen. Table 117 System Monitor > Routing Table LABEL DESCRIPTION IPv4 / IPv6 Routing Table Destination This indicates the destination IPv4 address or IPv6 address and prefix of this route. Gateway This indicates the IPv4 address or IPv6 address of the gateway that helps forward this route’s traffic.
Page 280 Chapter 24 Routing Table Table 117 System Monitor > Routing Table (continued) LABEL DESCRIPTION Flag This indicates the route status. U–Up: The route is up. !–Reject: The route is blocked and will force a route lookup to fail. G–Gateway: The route uses a gateway to forward traffic. H–Host: The target of the route is a host.
Page 281: Wlan Station Status
H A P T E R WLAN Station Status 25.1 WLAN Station Status Overview Click System Monitor > WLAN Station Status to open the following screen. Use this screen to view information and status of the wireless stations (WiFi clients) that are currently associated with the Zyxel Device.
Page 282 Chapter 25 WLAN Station Status Table 118 System Monitor > WLAN Station Status (continued) LABEL DESCRIPTION The Signal-to-Noise Ratio (SNR) is the ratio between the received signal power and the received noise power. The greater the number, the better the quality of WiFi. The normal range is 15 to 40.
Page 283: Cellular Wan Status
H A P T E R Cellular WAN Status 26.1 Cellular WAN Status Overview View the cellular connection details and signal strength value that you can use as reference for positioning the Zyxel Device, as well as SIM card and module information. 26.2 Cellular WAN Status To open this screen, click System Monitor >...
Page 284 Chapter 26 Cellular WAN Status The following table describes the labels in this screen. Table 119 System Monitor > Cellular WAN Status LABEL DESCRIPTION Refresh Interval Select the time interval the Zyxel Device will check and refresh the fields shown on this screen. Select None to stop detection.
Page 285 Chapter 26 Cellular WAN Status Table 119 System Monitor > Cellular WAN Status (continued) LABEL DESCRIPTION PLMN This displays the PLMN number. Service Information Access This displays the type of the mobile network (such as LTE, UMTS, GSM) to which the Zyxel Device is Technology connecting.
Page 286 Chapter 26 Cellular WAN Status Table 119 System Monitor > Cellular WAN Status (continued) LABEL DESCRIPTION RSCP This displays the Received Signal Code Power, which measures the power of channel used by the Zyxel Device. The received signal level, in dBm, is of the CPICH channel (Ref. 3GPP TS 25.133). An undetectable signal is indicated by the lower limit, example –120 dBm.
Page 287 Chapter 26 Cellular WAN Status Table 119 System Monitor > Cellular WAN Status (continued) LABEL DESCRIPTION This displays the Precoding Matrix Indicator (PMI). PMI is for transmission modes 4 (closed loop spatial multiplexing), 5 (multi-user MIMO), and 6 (closed loop spatial multiplexing using a single layer). PMI determines how cellular data are encoded for the antennas to improve the downlink rate.
Page 288: System
H A P T E R System 27.1 System Overview Use this screen to name your Zyxel Device (Host) and give it an associated domain name for identification purposes. 27.2 System Click Maintenance > System to open the following screen. Assign a unique name to the Zyxel Device so it can be easily recognized on your network.
Page 289: User Account
H A P T E R User Account 28.1 User Account Overview In the User Account screen, you can view the settings of the “admin” and other user accounts that you use to log into the Zyxel Device to manage it. 28.2 User Account Click Maintenance >...
Page 290: User Account Add Or Edit
Chapter 28 User Account Table 121 Maintenance > User Account (continued) LABEL DESCRIPTION Modify Click the Edit icon to configure the entry. Click the Delete icon to remove the entry. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes.
Page 291 Chapter 28 User Account Table 122 Maintenance > User Account > User Account Add/Edit (continued) LABEL DESCRIPTION Idle Timeout Enter the length of inactive time before the Zyxel Device will automatically log the user out of the Web Configurator. Lock Period Enter the length of time a user must wait before attempting to log in again after a number of consecutive wrong passwords have been entered as defined in Retry Times.
Page 292: Remote Management
H A P T E R Remote Management 29.1 Remote Management Overview Remote management controls through which interfaces, which web services (such as HTTP, HTTPS, FTP, Telnet, SSH and Ping) can access the Zyxel Device. Note: The Zyxel Device is managed using the Web Configurator. 29.1.1 What You Can Do in this Chapter •...
Page 293 Chapter 29 Remote Management Figure 178 Maintenance > Remote Management > MGMT Services The following table describes the fields in this screen. Table 123 Maintenance > Remote Management > MGMT Services LABEL DESCRIPTION Service Control WAN Interface Select Any_WAN to have the Zyxel Device automatically activate the remote management used for services service when any WAN connection is up.
Page 294: Trust Domain
Chapter 29 Remote Management 29.3 Trust Domain Use this screen to view a list of public IP addresses which are allowed to access the Zyxel Device through the services configured in the Maintenance > Remote Management > MGMT Services screen. Click Maintenance >...
Page 295: Mgmt Services For Ip Passthrough
Chapter 29 Remote Management Figure 180 Maintenance > Remote Management > Trust Domain > Add Trust Domain The following table describes the fields in this screen. Table 125 Maintenance > Remote Management > Trust Domain > Add Trust Domain LABEL DESCRIPTION IP Address Enter a public IPv4/IPv6 IP address which is allowed to access the service on the...
Page 296: Trust Domain For Ip Passthrough
Chapter 29 Remote Management The following table describes the fields in this screen. Table 126 Maintenance > Remote Management LABEL DESCRIPTION Service This is the service you may use to access the Zyxel Device. Select the Enable check box for the corresponding services that you want to allow access to the Zyxel Device from all WAN connections.
Page 297: Add Trust Domain
Chapter 29 Remote Management 29.5.1 Add Trust Domain Use this screen to add a public IP address or a complete domain name of a device which is allowed to access the Zyxel Device. Click the Add Trust Domain button in the Maintenance > Remote Management >...
Page 298: Client
H A P T E R TR-069 Client 30.1 TR-069 Overview This chapter explains how to configure the Zyxel Device’s TR-069 auto-configuration settings. 30.2 TR-069 Client TR-069 is a protocol that defines how your Zyxel Device can be managed via a management server. TR- 069 is based on sending Remote Procedure Calls (RPCs) between an (Auto-Configuration Server) ACS and a client device.
Page 299 Chapter 30 TR-069 Client Figure 184 Maintenance > TR-069 Client The following table describes the fields in this screen. Table 129 Maintenance > TR-069 Client LABEL DESCRIPTION CWMP Active CPE WAN Management Protocol (CWMP) enables the Zyxel Device to be remotely configured through a WAN link.
Page 300 Chapter 30 TR-069 Client Table 129 Maintenance > TR-069 Client (continued) LABEL DESCRIPTION WAN Interface Select a WAN interface through which the TR-069 traffic passes. Used by TR-069 If you select Any_WAN, the Zyxel Device automatically passes the TR-069 traffic when any WAN Client connection is up.
Page 301: Time Settings
H A P T E R Time Settings 31.1 Time Settings Overview This chapter shows you how to configure system related settings, such as system date and time. 31.2 Time For effective scheduling and logging, the Zyxel Device system time must be accurate. Use this screen to configure the Zyxel Device’s time based on your local time zone.
Page 302 Chapter 31 Time Settings Figure 185 Maintenance > Time The following table describes the fields in this screen. Table 130 Maintenance > Time LABEL DESCRIPTION Current Date/Time Current Time This displays the time of your Zyxel Device. Each time you reload this screen, the Zyxel Device synchronizes the time with the time server. Current Date This displays the date of your Zyxel Device.
Page 303 Chapter 31 Time Settings Table 130 Maintenance > Time (continued) LABEL DESCRIPTION First – Fifth Time Select an NTP time server from the drop-down list box. Server Address Otherwise, select Other and enter the IP address or URL (up to 29 extended ASCII characters in length) of your time server.
Page 304: Email Notification
H A P T E R Email Notification 32.1 Email Notification Overview A mail server is an application or a computer that can receive, forward and deliver email messages. To have the Zyxel Device send reports, logs or notifications through email, you must specify an email server and the email addresses of the sender and receiver.
Page 305: E-Mail Notification Edit
Chapter 32 Email Notification The following table describes the labels in this screen. Table 131 Maintenance > E-mail Notification LABEL DESCRIPTION Add New e-mail Click this button to create a new entry (up to 32 can be created). Mail Server This displays the server name or the IP address of the mail server.
Page 306 Chapter 32 Email Notification Table 132 Maintenance > E-mail Notification > Add (continued) LABEL DESCRIPTION Authentication Enter the password associated with the user name above. Password Account e-mail Enter the email address that you want to be in the from or sender line of the email notification Address that the Zyxel Device sends.
Page 307: Log Setting
H A P T E R Log Setting 33.1 Log Setting Overview You can configure where the Zyxel Device sends logs and which type of logs the Zyxel Device records in the Logs Setting screen. 33.2 Log Setting Use this screen to configure where the Zyxel Device sends logs, and which type of logs the Zyxel Device records.
Page 308 Chapter 33 Log Setting Figure 188 Maintenance > Log Setting The following table describes the fields in this screen. Table 133 Maintenance > Log Setting LABEL DESCRIPTION Syslog Settings Syslog Logging Slide the switch to the right to enable syslog logging. Mode Select Remote to have the Zyxel Device send it to an external syslog server.
Page 309: Example Email Log
Chapter 33 Log Setting Table 133 Maintenance > Log Setting (continued) LABEL DESCRIPTION Syslog Server Enter the server name or IP address of the syslog server that will log the selected categories of logs. UDP Port Enter the port number used by the syslog server. E-mail Log Settings E-mail Log Slide the switch to the right to allow the sending through email the system and security logs to...
Page 310 Chapter 33 Log Setting Figure 189 Email Log Example Subject: Firewall Alert From Date: Fri, 07 Apr 2000 10:05:42 From: user@zyxel.com user@zyxel.com 1|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |default policy |forward | 09:54:03 |UDP src port:00520 dest port:00520 |<1,00> 2|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |default policy |forward...
Page 311: Firmware Upgrade
H A P T E R Firmware Upgrade 34.1 Firmware Upgrade Overview This chapter explains how to upload new firmware to your Zyxel Device. You can download new firmware releases from your nearest Zyxel FTP site (or www.zyxel.com), or check for new firmware online, to use to upgrade your Zyxel Device’s performance.
Page 312 Chapter 34 Firmware Upgrade The following table describes the labels in this screen. Table 134 Maintenance > Firmware Upgrade LABEL DESCRIPTION Upgrade Firmware Reset All Select this to reset all your configurations, including Mesh WiFi settings, to the factory defaults Settings After after firmware upgrade.
Page 313 Chapter 34 Firmware Upgrade Figure 193 Error Message NR/FWA Indoor Series User’s Guide...
Page 314: Backup/Restore
H A P T E R Backup/Restore 35.1 Backup/Restore Overview Information related to factory default settings and backup configuration are shown in this screen. You can also use this to restore Zyxel Device’s previous configurations. 35.2 Backup/Restore Click Maintenance > Backup/Restore. Information related to factory defaults, backup configuration, and restoring configuration appears in this screen, as shown next.
Page 315 Chapter 35 Backup/Restore Figure 194 Maintenance > Backup/Restore Backup Configuration Backup Configuration allows you to back up (save) the Zyxel Device’s current configuration to a file on your computer. Once your Zyxel Device is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes.
Page 316 Chapter 35 Backup/Restore Restore Configuration Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your Zyxel Device. Table 135 Maintenance > Backup/Restore: Restore Configuration LABEL DESCRIPTION File Path Enter in the location of the file you want to upload in this field or click Choose File / Browse to find it. Choose File Click this to find the file you want to upload.
Page 317: Reboot
Chapter 35 Backup/Restore Figure 197 Reset Warning Message Figure 198 Reset In Progress You can also press the RESET button on the panel to reset the factory defaults of your Zyxel Device. 35.3 Reboot System Reboot allows you to reboot the Zyxel Device remotely without turning the power off. You may need to do this if the Zyxel Device hangs, for example.
Page 318: Chapter 36 Diagnostic
H A P T E R Diagnostic 36.1 Diagnostic Overview The Diagnostic screen displays information to help you identify problems with the Zyxel Device. 36.1.1 What You Can Do in this Chapter • The Diagnostic screen lets you ping an IP address or trace the route packets take to a host (Section 36.2 on page 318).
Page 319 Chapter 36 Diagnostic Figure 200 Maintenance > Diagnostic The following table describes the fields in this screen. Table 136 Maintenance > Diagnostic LABEL DESCRIPTION Ping/TraceRoute Test The result of tests is shown here in the info area. (Diagnostic Test) TCP/IP Address Enter the IP address of a computer that you want to perform ping, traceroute, or nslookup in order to test a connection.
Page 320: Part Iii: Troubleshooting And Appendices
Troubleshooting and Appendices Appendices contain general information. Some information may not apply to your Zyxel Device.
Page 321: Chapter 37 Troubleshooting
H A P T E R Troubleshooting 37.1 Troubleshooting Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power and Hardware Problems • Device Access Problems • Cellular Problems •...
Page 322: Device Access Problems
Chapter 37 Troubleshooting Inspect your cables for damage. Contact the vendor to replace any damaged cables. Turn the Zyxel Device off and on. If the problem continues, contact the vendor. 37.3 Device Access Problems I do not know the IP address of the Zyxel Device. The default IP address is 192.168.1.1 If you changed the IP address, you might be able to find the IP address of the Zyxel Device by looking up the IP address of your computer’s default gateway.
Page 323 Chapter 37 Troubleshooting If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Make sure you have logged out of any earlier management sessions using the same user account even if they were through a different interface or using a different browser. •...
Page 324 Chapter 37 Troubleshooting Open a browser and enter http://www.dyndns.org. Apply for a user account. This tutorial uses UserName1 and 12345 as the username and password. Log into www.dyndns.org using your account. Add a new DDNS host name. This tutorial uses the following settings as an example. •...
Page 325: Cellular Problems
Chapter 37 Troubleshooting 37.4 Cellular Problems The SIM card cannot be detected. Disconnect the Zyxel Device from the power supply. Remove the SIM card from its slot. Clean the SIM card slot of any loose debris using compressed air. Clean the gold connectors on the SIM card with a clean lint-free cloth. Insert the SIM card into its slot and connect the Zyxel Device to the power supply to restart it.
Page 326: Internet Problems
Chapter 37 Troubleshooting Note: Cellular network signals and quality can fluctuate. A measurement taken now and a few moments later can differ substantially even if nothing apparent has changed – this can be due to many aspects, such as fading, reflections, interference, capacity due to high network traffic, and so on.
Page 327 Chapter 37 Troubleshooting I cannot connect to the Internet using an Ethernet connection. Make sure you have the Ethernet WAN port connected to a Modem or Router. Make sure you configured a proper Ethernet WAN interface (Network Setting > Broadband screen) with the Internet account information provided by your ISP and that it is enabled.
Page 328: Wifi Problems
Chapter 37 Troubleshooting 37.6 WiFi Problems I cannot connect to the Zyxel Device WiFi. Check the WiFi LED status to make sure the Zyxel Device WiFi is on. Make sure your WiFi client is within transmission range of the Zyxel Device. Make sure you entered the correct SSID and password.
Page 329: Usb Problems
Chapter 37 Troubleshooting 37.7 USB Problems The Zyxel Device fails to detect my USB device. Disconnect the USB device. Reboot the Zyxel Device. If you are connecting a USB hard drive that comes with an external power supply, make sure it is connected to an appropriate power source that is on.
Page 330: Appendix A Customer Support
• Date that you received your device. • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications (Taiwan) Co., Ltd. • https://www.zyxel.com Asia China • Zyxel Communications Corporation–China Office •...
Page 331 • https://www.zyxel.com/global/en Philippines • Zyxel Communications Corp. • https://www.zyxel.com/global/en Singapore • Zyxel Communications Corp. • https://www.zyxel.com/global/en Taiwan • Zyxel Communications (Taiwan) Co., Ltd. • https://www.zyxel.com/tw/zh Thailand • Zyxel Thailand Co., Ltd. • https://www.zyxel.com/th/th Vietnam • Zyxel Communications Corporation–Vietnam Office • https://www.zyxel.com/vn/vi...
Page 332 Appendix A Customer Support • https://www.zyxel.com/bg/bg Czech Republic • Zyxel Communications Czech s.r.o. • https://www.zyxel.com/cz/cs Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da Finland • Zyxel Communications • https://www.zyxel.com/fi/fi France • Zyxel France • https://www.zyxel.com/fr/fr Germany • Zyxel Deutschland GmbH. • https://www.zyxel.com/de/de Hungary •...
Page 333 • Zyxel Communications A/S • https://www.zyxel.com/se/sv Switzerland • Studerus AG • https://www.zyxel.com/ch/de-ch • https://www.zyxel.com/fr/fr Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en-gb Ukraine • Zyxel Ukraine • https://www.zyxel.com/ua/uk-ua South America Argentina • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Brazil •...
Page 334 • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co South America • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Middle East Israel • Zyxel Communications Corp. • https://il.zyxel.com North America • Zyxel Communications, Inc. – North America Headquarters • https://www.zyxel.com/us/en-us NR/FWA Indoor Series User’s Guide...
Page 335: Appendix B Ipv6
P P E N D I X IPv6 Overview IPv6 (Internet Protocol version 6), is designed to enhance IP address size and features. The increase in IPv6 address size to 128 bits (from the 32-bit IPv4 address) allows up to 3.4 x 10 IP addresses.
Page 336 Appendix B IPv6 Unspecified Address An unspecified address (0:0:0:0:0:0:0:0 or ::) is used as the source address when a device does not have its own address. It is similar to “0.0.0.0” in IPv4. Loopback Address A loopback address (0:0:0:0:0:0:0:1 or ::1) allows a host to send packets to itself. It is similar to “127.0.0.1” in IPv4.
Page 337 Appendix B IPv6 Subnet Masking Both an IPv6 address and IPv6 subnet mask compose of 128-bit binary digits, which are divided into eight 16-bit blocks and written in hexadecimal notation. Hexadecimal uses four bits for each character (1 – 10, A – F). Each block’s 16 bits are then represented by four hexadecimal characters. For example, FFFF:FFFF:FFFF:FFFF:FC00:0000:0000:0000.
Page 338 Appendix B IPv6 DHCP Relay Agent A DHCP relay agent is on the same network as the DHCP clients and helps forward messages between the DHCP server and clients. When a client cannot use its link-local address and a well-known multicast address to locate a DHCP server on its network, it then needs a DHCP relay agent to send a message to a DHCP server that is not attached to the same network.
Page 339 Appendix B IPv6 receives a neighbor advertisement in response, it stores the neighbor’s link-layer address in the neighbor cache. When the Zyxel Device uses a router solicitation message to query for a router and receives a router advertisement message, it adds the router’s information to the neighbor cache, prefix list and destination cache.
Page 340 Appendix B IPv6 Click the Search icon ( ) and then enter “cmd” in the search box.. Use the ipconfig command to check your dynamic IPv6 address. This example shows a global address (2001:b021:2d::1000) obtained from a DHCP server. C:\>ipconfig Windows IP Configuration Ethernet adapter Local Area Connection: Connection-specific DNS Suffix...
Page 341: Appendix C Legal Information
P P E N D I X Legal Information Copyright Copyright © 2023 by Zyxel and/or its affiliates. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel and/or its affiliates.
Page 342 Appendix C Legal Information Български С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите (Bulgarian) приложими разпоредбите на Директива 2014/53/ЕC. National Restrictions • The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters.
Page 343 Appendix C Legal Information Svenska Härmed intygar Zyxel att denna utrustning står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta (Swedish) bestämmelser som framgår av direktiv 2014/53/EU. Norsk Erklærer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I (Norwegian) direktiv 2014/53/EU.
Page 344 Appendix C Legal Information • Network standby power consumption < 8W, and/or • Off mode power consumption < 0.5W, and/or • Standby mode power consumption < 0.5W. (Wireless settings, please refer to the chapter about wireless settings for more detail.) Disposal and Recycling Information The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic waste.
Page 345 Appendix C Legal Information • 若接上不正確的電源變壓器會有爆炸的風險。 • 請勿隨意更換產品內的電池。 • 如果更換不正確之電池型式，會有爆炸的風險，請依製造商說明書處理使用過之電池。 • 請將廢電池丟棄在適當的電器或電子設備回收處。 • 請勿將設備解體。 • 請勿阻礙設備的散熱孔，空氣對流不足將會造成設備損害。 • 請使用隨貨提供或指定的連接線 / 電源線 / 電源變壓器，將其連接到合適的供應電壓（如：台灣供應電壓 110 伏特）。 • 假若電源變壓器或電源變壓器的纜線損壞，請從插座拔除，若您還繼續插電使用，會有觸電死亡的風險。 • 請勿試圖修理電源變壓器或電源變壓器的纜線，若有毀損，請直接聯絡您購買的店家，購買⼀個新的電源變壓器。 • 請勿將此設備安裝於室外，此設備僅適合放置於室內。 • 請勿隨⼀般垃圾丟棄。 • 請參閱產品背貼上的設備額定功率。 • 請參考產品型錄或是彩盒上的作業溫度。 • 產品沒有斷電裝置或者採用電源線的插頭視為斷電裝置的⼀部分，以下警語將適用 : –...
Page 346 Appendix C Legal Information https://www.zyxel.com/form/gpl_oss_software_notice.shtml https://service-provider.zyxel.com/global/en/gpl-oss-software-notice. NR/FWA Indoor Series User’s Guide...
Page 347: Index
Index Index BYE request access troubleshooting Access Control (Rules) screen access point coverage area call hold 263, 265 ACK message call service mode 263, 264 activation call transfer 264, 265 firewalls call waiting 264, 265 SSID Cellular Band screen Address Resolution Protocol Cellular SIM screen Any_WAN Cellular WAN...
Page 348 Index Class of Service DiffServ marking rule Class of Service, see CoS DiffServ (Differentiated Services) client list code points client-server protocol marking rule comfort noise generation digital IDs configuration disclaimer backup DMZ screen firewalls restoring 150, 159 static route DNS Values contact information Domain Name controller...
Page 349 Index firewall enhancing security LAND attack ICMP security considerations traffic rule direction Firewall DoS screen Import Certificate screen Firewall General screen importing trusted CAs firewall rules Inside Global Address, see IGA direction of travel Inside Local Address, see ILA firewalls 210, 212 Internet actions...
Page 350 Index good habits MBSSID Mesh application key combinations MGMT Services screen keypad 292, 295 Multi_WAN Remote Management TR-069 traffic multimedia Multiple BSS, see MBSSID client list DHCP IP address MAC address 134, 156 196, 197 status 88, 97 applications subnet mask 151, 160 IP alias LAN IP address...
Page 351 Index Quality of Service, see QoS Quick Start Guide password admin good habit lost user Real time Transport Protocol, see RTP Reboot screen Per-Hop Behavior, see PHB RESET Button 184, 262 reset to factory defaults phone functions restart system PIN Protection restoring configuration PIN, WPS RFC 1058, see RIP...
Page 352 Index Single Rate Three Color Marker, see srTCM status 88, 97 wireless LAN account time call progression client identities INVITE request 258, 259 number OK response Telnet proxy server unusable redirect server three-way conference 264, 265 register server servers thresholds service domain data fragment 132, 139...
Page 353 Index state usage confirmation UPnP screen UPnP-enabled Network Device auto-discover USA type call service mode voice activity detection voice coding VoIP Wide Area Network, see WAN warranty note Web Configurator login password WEP Encryption WiFi MBSSID Wireless General screen wireless LAN authentication example example...
Page 354 Index limitations push button Wireless tutorial wizard setup Internet WMM screen WPA2 WPA2-PSK WPA3-SAE (Simultaneous Authentication of Equals handshake) WPA-PSK (WiFi Protected Access-Pre-Shared Key) 143, 145 example limitations example push button WPS screen NR/FWA Indoor Series User’s Guide...

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Fwa series Nr5101 Nr5103 Nr5103e Fwa510

ZyXEL Communications NR Series User Manual

Chapter 1 Introduction

Chapter 2 Hardware

Chapter 3 Web Configurator

Chapter 4 Quick Start

Chapter 6 Connection Status

Chapter 7 Broadband

Chapter 8 Wireless

Chapter 9 Home Networking

Chapter 10 Routing

Chapter 11 Quality of Service (Qos)

Chapter 13 DNS

Chapter 14 USB Service

Chapter 15 Firewall

Chapter 16 MAC Filter

Chapter 17 Parental Control

Chapter 18 Certificates

Chapter 19 Voice

Chapter 20 Log

Chapter 21 Traffic Status

Chapter 22 Voip Status

Chapter 23 ARP Table

Chapter 24 Routing Table

Chapter 25 WLAN Station Status

Chapter 26 Cellular WAN Status

Chapter 27 System

Chapter 28 User Account

Chapter 29 Remote Management

Quick Links

Troubleshooting

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Summary of Contents for ZyXEL Communications NR Series