Xerox WorkCentre 3550 User Manual page 172

Troubleshooting
Message
Pickup roller is worn
[yyy] pickup roller is worn.
Replace with new one
Fuser Door is open.
Close it
Retry Redial?
Scanner locked
Self Diagnostics...
Please wait
Send Error
There is a problem in DNS
Send Error
There is a problem in POP3
Send Error
There is a problem in SMTP
Send Error
There is a problem in SMTP
authentication
Send Error
There is a problem on the NIC
Card
Toner is empty
Toner is empty. Replace with new
one
Toner is Low
Toner is Low.
Order new one
172 Xerox WorkCentre 3550
User Guide
Meaning
The pickup roller has reached the
end of its lifespan.
The fuser door is not securely
latched.
The machine is
waiting for a specified
time interval to redial
a previously busy
station.
The scanner module is locked.
The engine in your printer is
checking some problems detected.
There is a problem in DNS.
There is a problem in POP3.
There is a problem in SMTP.
There is a problem in SMTP
authentication.
There is a problem on the network
interface card.
The print cartridge has reached
the end of its lifespan. The printer
stops printing.
Small amount of toner is left in
the cartridge. The estimated
cartridge life of toner is close.
Suggested Solutions
• This message appears when
the pickup roller is worn.
Replace the pickup roller with a
new one. Call for service.
• Close the fuser door until it
locks into place.
• You can press OK to
• immediately redial, or Stop to
cancel the redial operation.
• Unlock the Scanner lock. (See
Machine Components
page 9) Or switch the machine
off then on. If the problem
persists, call for service.
• Please wait a few minutes.
• Configure the DNS setting.
• Configure the POP3 setting.
• Change to the available server.
• Configure the authentication
setting.
• Turn the power switch off and
on. If the problem persists, call
for service.
• Replace the print cartridge.
(See Replacing the Print
Cartridge on page 157.)
• Prepare a new cartridge for
replacement. You may
temporarily increase the
printing quality by
redistributing the toner. (See
Redistributing Toner on
page 162.)
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