Xerox WorkCentre 3550 User Manual page 189

Condition
Faxes are not • The receiving mode should be set to fax.
received
• Make sure that there is paper in the tray.
automatically.
• Check to see if the display shows any error message. If it does, clear the problem
The machine does • Make sure that the original is loaded in the document feeder or on the document
not send.
• Check the fax machine you are sending to, to see if it can receive your fax.
• Try the job again later, the line may have a fault or be busy.
The incoming fax • The fax machine sending you the fax may be faulty.
has blank spaces or
• A noisy phone line can cause line errors.
is of poor-quality.
• Check your machine by making a copy.
• The print cartridge may be empty. Replace the print cartridge. (See
Some of the words • The fax machine sending the fax had a temporary document jam.
on an incoming fax
are stretched.
There are lines on • Check your scan unit for marks and clean it. (See
the originals you
sent.
The machine dials a • The other fax machine may be turned off, out of paper, or cannot answer
number, but the
connection with the
other fax machine
fails.
Faxes do not store in • There may not be enough memory space to store the fax. If the display indicating
memory.
Blank areas appear • You may have chosen the wrong paper settings in the user option setting. For
at the bottom of
each page or on
other pages, with a
small strip of text at
the top
glass.
Print Cartridge on page 157.)
page 158.)
incoming calls. Speak with the other machine operator and ask her/him to solve
out the problem.
the memory status shows, delete any faxes you no longer need from the memory,
and then try to store the fax again. Call for service.
details about paper settings. (See
Suggested Solutions
Cleaning the Machine
Setting Paper Size and Type
Xerox WorkCentre 3550
Troubleshooting
Replacing the
on
on page 122.)
189
User Guide