Xerox Workcentre 3550 User Guide; Troubleshooting - Xerox WorkCentre 3550 User Manual

Troubleshooting

If a problem occurs, messages appear on the control panel display to indicate the error. Perform the
following problem solving procedure:
1. When errors occur, Check Status appears on the display. Press OK.
2. Check the display message to see what kind of error has occurred.
If several messages appear, press the up/down arrows to highlight the message you want solve.
3. Use the following information to resolve the problem:
• Redistributing Toner
• Document Feeder Jams
• Paper Jams on page 164
• Error Messages
• Paper Feeding Problems
• Printing Problems
• Copying Problems
• Scanning Problems
• Fax Problems
4. Press OK on the control panel. If Check Status still appears, repeat the procedure.
5. If the problem cannot be resolved, power off and on, and try the job again.
If the problem persists, call for service. When you call for service, provide the service representative
with the contents of the display message.
on page 162
on page 163
on page 169
on page 173
on page 175
on page 186
on page 187
on page 188
Troubleshooting
Xerox WorkCentre 3550
User Guide
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