Troubleshooting Method; Lcd Status Message List - Oki OKIPAGE24DX Maintenance Manual

4.3

Troubleshooting Method

When a problem occurs, go through the troubleshooting according to the following procedure.
Problem occurs
Problem displayed by
the LCD message
4.3.1

LCD Status Message List

The listing of the statuses and problems displayed in the form of messages on the LCD is provided
in Table 4-1.
Classification
Jam error
Paper size error
Tray paper out
Interface Timeout
* : 2 or 3
40930701TH DRAFT Vesion
Troubleshooting
according to the LCD
Status Message List
(see 4.3.1)
Table 4-1
LCD Status Message
Notifies of occurrence of
jam while the paper is being
PAPER INPUT JAM
fed from the Second / third
CHECK TRAY *
Paper Feeder
PAPER FEED JAM
CHECK TRAY *
Notifies of incorrect size pa-
per feeding from the Second /
ERROR PAPER SIZE
third Paper Feeder.
CHECK TRAY *
Notifies of no paper or paper
PAPER OUT
cassette state of the Second /
mmmmmmmm TRAY *
third Paper Feeder.
mmmmmmmm:
Paper size in the tray
being selected
Notifies of occurrence of in-
terface timeout between the
ERROR
printer and the Second / third
81
Paper Feeder.
Carry out detailed
troubleshooting
according to the
Troubleshooting Flow
(see 4.3.2)
Description Recovery method
• Check the paper in the Second / third
Paper Feeder. Carry out the recovery
printing by opening the cover, removing
jammed paper and closing the cover,
and then turning the error display off.
• When the problem occurs frequently, to
through the Troubleshooting.
• Check the paper in the Second / third
Paper Feeder. Also check to see if there
was a feeding of multiple sheets. Carry
out the recovery printing by opening the
cover, removing paper and closing the
cover, and then turning the error display
off.
• Load the paper or paper cassette in the
Second / third Paper Feeder.
• Verify connection of Board-BBB and
square-shaped connector. Replace the
square-shaped connector if necessary.
• Replace Board-BBB.
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