Troubleshooting Flow - Oki OKIPAGE24DX Maintenance Manual

4.3.2

Troubleshooting Flow

• ( JAM error )
Paper Input Jam
• Does paper jam at the inlet when the power is turned on?
• NO When the paper is fed in, does the paper input jam occur?
• NO Is the hopping roller shaft rotating?
• NO Is the stepping motor turning?
• NO Is the connector cable being connected properly?
• YES Check the coil resistance (approx. 6.7 ) of the stepping motor.
Is it normal?
• YES Replace the Board-BBB.
40930701TH DRAFT Vesion
• YES Is the paper located above the inlet sensor lever?
• YES Remove the paper.
• NO Is the inlet sensor lever operating normally?
• NO Replace the inlet sensor lever.
• YES Clean the inlet sensor 1 on the power supply unit (High Voltage) or
replace the power supply unit (High Voltage).
(See Figure 2.3 Sensor Layout Diagram)
• YES Is the paper being fed to above the inlet sensor lever?
• YES Is the inlet sensor lever operating normally?
• NO Replace the inlet sensor lever.
• YES Clean the inlet sensor 1 on the power supply unit (High
Voltage) or replace the power supply unit (High Voltage).
(See Figure 2.3 Sensor Layout Diagram)
• NO Replace the hopping roller shaft assy or paper cassette.
• YES Set the paper properly.
• YES Replace the one-way clutch gear on the hopping roller shaft
assembly.
• NO Connect the connector cable properly.
• NO Replace the stepping motor.
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