Page 1 User’s Guide...
Page 2 Okidata and OKIPAGE are registered trademarks and this document is complete, accurate, and up-to-date. Okidata OKILAN is a trademark of Oki Electric Industry Company, assumes no responsibility for the results of errors beyond its Ltd. Okidata marque désposés de Oki Electric Industry control.
Page 3: Table Of Contents
Contents Overview Print Media ............... 7 Duplex Printing: Windows 95 ........34 Duplex Printing: Windows NT 4.0 ....... 34 Information on Paper ............7 Duplex Printing: Windows 98 ........35 Storing Paper ..............9 Duplex Printing: Macintosh ......... 36 Feed Paths ............... 9 OKIPAGE 18 ..............
Page 4 Clearing Duplex Feeder Jams 1 & 2 ......47 Selecting an Emulation ..........113 Clearing Duplex Feeder Jam 3 ........48 Adjusting the Warm-up Cycle ........115 Print Quality Problems ..........50 Changing the ECP Setting ......... 116 Adjusting Print Quality ..........54 Changing the Media Type for Tray 1 ......
Page 5 Options ..............132 Installing SIMMs ............132 Installing the Second/Third Paper Feeder ....140 Installing the Multi-Purpose Feeder ......143 Uninstalling the Printer Software ..... 146 Windows 95, 98 and NT 4.0 ........146 Windows 3.1x ............. 147 Macintosh ..............147 Re-packing the Printer ........
Page 6 OKIPAGE 18/24DX...
Page 7: Print Media
Print Media Overview Information on Paper When you buy paper, keep in mind that page printers require a smooth finish paper. For most everyday applications, paper rated for copiers and laser printers should work well with your printer. Before buying any large quantity of a particular paper, always test a sample first.
Page 8 Path Media: Qty Weight Sizes Exit Path Paper Tray Paper: 530 sheets 20-lb. 16-28 lb. Width: 5.8 to 8.5 inches Top or Rear Length: 8.3 to 14 inches Front Feeder Paper: 100 sheets 20-lb. 16-28 lb. Letter, 13 or 14 inch Top or Rear Legal, Executive, A4, A5, B5, C5...
Page 9: Storing Paper
Storing Paper Feed Paths If paper is stored improperly, print quality could be affected. Paper can be supplied to the printer in four ways: Store paper in a dark, dry place such as a closet or a cabinet. From the paper tray, which holds up to 530 sheets of 20-lb. Don’t open the package until you are ready to use it.
Page 10 From the 100-sheet Front Feeder From the optional paper expansion tray which holds up to 530 sheets of 20-lb. paper From the optional 100-sheet/50 envelope multipurpose feeder The paper tray will accommodate 16 to 28 lb. paper within the following size ranges: Width: 3.4 to 8.5 inches (86.4 to 216 mm) Length: 5.5 to 14 inches (140 to 355.6 mm) E-10...
Page 11: Exit Paths
Exit Paths Top Paper Exit The top paper exit is the one normally used for routine The OKIPAGE 18/24DX has two paper exit paths: printing. Top Exit: the normal exit used for routine printing Printed pages feed face down into the bin on top of the printer.
Page 12 2 Flip up the extender. To use rear paper exit: Caution: Do not extend the rear exit tray while printing: a paper jam may occur. 1 Pull the tray down. Rear Paper Exit Use rear exit when printing on heavy paper, envelopes, labels, and transparencies.
Page 13: Paper Tray
2 Pivot out the extenders. 2 Adjust the rear and side paper guides before loading paper. This will help to avoid paper jams. Paper Tray Load the Paper Tray 1 Pull out the paper tray. User’s Guide E-13...
Page 14 3 Fan a stack of paper (up to 530 sheets of 20-lb. paper) and 4 Push the tray into the printer until it locks. place it in the tray under the tabs. Do not fill above the PAPER FULL marks. E-14 OKIPAGE 18/24DX...
Page 15: Front Feeder
Front Feeder The Paper Tray Gauge General Information Use the front feeder to print on special media without having to change the paper you have loaded in the tray(s). You can print up to 100 pieces of media or you can use the front feeder as a manual feed unit to print individual pieces of media “on-the-fly.”...
Page 16 You can use the front feeder to print on the following media: Use envelopes with a smooth, even surface that are designed for laser printers: no metal clasps, snaps, windows, or self-adhesive flaps Standard weight paper that is different from the paper Use rear paper exit only loaded in the paper tray: e.g., letterhead, different size Up to 100 sheets...
Page 17: Loading Multiple Media Pieces
Heavy weight paper such as index or card stock 2 Lower the printer’s front feeder. Up to 100 sheets Up to 36-lb. Letter, 13" & 14" Legal, Executive, A4, A5, B5, C5 (minimum 3.4" x 2.8"; maximum 14") Use rear paper exit only Loading Multiple Media Pieces Using the Front Feeder to Print Multiple Pieces of Media...
Page 18 3 Flip out the tray, then pivot out the extender. 4 Enter the Level-1 menu and make changes: Press the ON LINE button (printer goes off line). Press MENU 1/Menu 2 until TRAY SELECT displays. Press ENTER. Make sure that MANUAL FEED is set to OFF (the factory default), then press ENTER.
Page 19 5 Open the rear paper exit path (not required for standard 6 Adjust the front feeder paper width guides for the media weight paper). you are using and load the print media. Insert letterhead paper face-up, with the top edge of the paper pointed into the printer.
Page 20: Loading Single Sheets (Manual Feed)
7 Send the print job. 2 Lower the printer’s Manual Feeder. The software application will override the printer menu settings. Loading Single Sheets (Manual Feed) You can open up the Front Feeder and use it as a manual feeder to print an individual piece of standard paper, an envelope, or specialty print media, without having to change any of the menu settings.
Page 21 3 Flip out the tray, then pivot out the extender. 4 Adjust the paper width guides. User’s Guide E-21...
Page 22: Manual Feed: Envelopes
5 Load a sheet of paper. Manual Feed: Envelopes Use rear paper exit to avoid curling Do not use v-flap type envelopes (see “General Information”) To print an envelope: 1 In your software program: Enter the printer setup menu. Select Manual Feed. Select the envelope size.
Page 23 2 Lower the rear paper exit tray and pull out the rear exit 3 Lower the front feeder. extender. User’s Guide E-23...
Page 24 4 Flip out the manual feed tray, then pivot out the extender. 5 Adjust the paper width guides. 6 Insert the envelope with return address on lower left side and flap underneath. E-24 OKIPAGE 18/24DX...
Page 25: Manual Feed: Labels
7 Send the print command from your software. 2 Lower the rear paper exit tray and pull out the rear exit extender. 8 When prompted by the printer’s display, press the FORM FEED button on the printer control panel. The printed envelope will exit at the rear. Manual Feed: Labels Sheet and label adhesive must withstand the fusing process heat of 392 F (200 C) for 1 second.
Page 26 3 Lower the front feeder. 4 Flip out the tray, then pivot out the extender. E-26 OKIPAGE 18/24DX...
Page 27: Manual Feed: Transparencies
5 Adjust the paper width guides. 7 Send the print command from your software. 8 When prompted by the printer’s display, press the FORM FEED button on the printer control panel. The printed label sheet will exit at the rear. Manual Feed: Transparencies Transparency must withstand the fusing process heat of 392 F (200 C) for 1 second without wrinkling or...
Page 28 2 Lower the rear paper exit tray and pull out the rear exit 3 Lower the Front Feeder. extender. E-28 OKIPAGE 18/24DX...
Page 29 4 Flip out the tray, then pivot out the extender. 5 Adjust the paper width guides. 6 Insert the transparency with the side to be printed facing User’s Guide E-29...
Page 30: Manual Feed: Heavy (Card) Stock
7 Send the print command from your software. 2 Lower the rear paper exit tray and pull out the rear exit extender. 8 When prompted by the printer’s display, press the FORM FEED button on the printer control panel. The printed transparency will exit at the rear. Manual Feed: Heavy (Card) Stock Heavy (Card) Stock Specifications Weight range : 28 - 36 lb.
Page 31 3 Lower the front feeder. 4 Flip out the tray, then pivot out the extender. User’s Guide E-31...
Page 32 5 Adjust the paper width guides. 7 Send the print command from your software. 8 When prompted by the printer’s display, press the FORM FEED button on the printer control panel. The printed sheet will exit at the rear. 6 Insert the sheet of heavy stock. E-32 OKIPAGE 18/24DX...
Page 33: Duplex Printing
Duplex Printing Duplex Printing: Windows 3.1x The duplex print options are in the Document Properties This section applies only to the OKIPAGE 24DX/ dialog box. 24DXn, or OKIPAGE 18 with the optional duplex feeder factory installed. Example: Portrait Versus Landscape In Windows 3.1x, to select duplex printing in Microsoft Word: 1 Select Print from the File menu.
Page 34: Duplex Printing: Windows 95
Duplex Printing: Windows 95 5 Click Duplex. The duplex print options are in the Document Properties 6 Select the duplex method you wish to use as the default. dialog box. 7 Click OK. 8 Click OK. Example: Duplex Printing: Windows NT 4.0 In Windows 95, to select duplex printing in Microsoft Word: The duplex print options are in the Document Properties 1 Select Print from the File menu.
Page 35: Duplex Printing: Windows 98
7 Click OK. 4 Click Duplex. 8 Click OK and send the print job. 5 Select the duplex print method: Join top to bottom (landscape printing) Setting Duplex Printing as the Default in Windows NT 4.0: Join left to right (portrait printing) 1 Click Start, Settings, Printers.
Page 36: Duplex Printing: Macintosh
1 Select Chooser from the Apple menu. 4 Save settings. 2 In the Chooser screen, select the AdobePS icon. 3 Highlight the OKI Printer from the printer list and select setup. Selecting Duplex in Your Application 4 In the setup screen, select the PostScript Printer (OKIPAGE 18 &...
Page 37: Automatic Tray Switching
Automatic Tray Switching Paper tray size settings in your application software override the printer’s front operator panel settings. To increase the paper feed capacity, you can set the printer to automatically feed paper from the front feeder when the paper If all paper sources have the same paper size selected, the tray empties (or from any of the optional accessories).
Page 38: Problem Solving
Problem Solving Overview Paper Jams Most of the printing difficulties you might encounter have a simple solution. This chapter can help you troubleshoot If a paper jam occurs, a message displays that indicates the problems concerning: location of the jam. Once the jam is cleared, the top cover is closed and warming up is complete, the printer reprints the Paper jams page affected by the jam, then continues to print the...
Page 39: Paper Jam Messages
Paper Jam Messages DUPLEX FEED JAM 2 Paper jammed as it was being reversed in the duplex feeder. PAPER INPUT JAM Paper jammed as it was being fed in from the paper tray or DUPLEX FEED JAM 3 other source. Paper jammed as it was being fed through the duplex feeder.
Page 40: Clearing A Paper Input Jam
Clearing a Paper Input Jam Reason: Rear paper exit tray may not be fully extended. Corrective Action: Check to be sure that the rear exit tray is PAPER INPUT JAM fully extended. CHECK TRAY1 Reason: Rear exit tray was lowered while a job was printing. 1 Slide out the paper tray.
Page 41 2 Remove the sheet that did not feed, then inspect the 4 Press the OPEN button, then open and close the top cover remaining sheets to see that they are not wrinkled or stuck to clear the paper jam message. together.
Page 42: Clearing A Paper Feed Jam
Clearing a Paper Feed Jam 2 Lift out the image drum cartridge (Careful! Avoid touching the shiny green drum area!) and place it on a PAPER FEED JAM smooth, flat surface. CHECK TRAY1 Caution: The fusing unit may be HOT! 1 Press OPEN and lift the cover.
Page 43 3 Carefully remove the jammed paper. 5 Close the cover. 4 Put the image drum cartridge back into the printer. User’s Guide E-43...
Page 44: Clearing A Paper Exit Jam
Clearing a Paper Exit Jam 2 Pull the jammed paper out from the rear exit. PAPER EXIT JAM Caution: The fusing unit may be HOT! REMOVE THE PAPER 1 Press OPEN and lift the top cover to release roller pressure. E-44 OKIPAGE 18/24DX...
Page 45: Duplex Feeder Paper Jams
Duplex Feeder Paper Jams 3 If the paper will not release, try carefully pulling it out from inside the printer. Clearing Duplex Feeder Input Jams DUPLEX INPUT JAM REMOVE THE PAPER To clear a Duplex Feeder Input paper jam, follow steps 1 through 4 under “Clearing a Paper Input Jam”...
Page 46: Clearing A Duplex Feeder Open Jam
Clearing a Duplex Feeder Open Jam 2 Carefully pull the sheet from inside the printer. DUPLEX OPEN JAM Caution: The fusing unit may be hot! REMOVE THE PAPER 1 Press the OPEN button and open the top cover. 3 Close the printer cover. E-46 OKIPAGE 18/24DX...
Page 47: Clearing Duplex Feeder Jams 1 & 2
Clearing Duplex Feeder Jams 1 & 2 2 Remove the jammed sheet from the back of the printer. DUPLEX FEED JAM1 DUPLEX FEED JAM2 REMOVE THE PAPER REMOVE THE PAPER 1 Remove the paper tray. 3 Replace the paper tray. User’s Guide E-47...
Page 48: Clearing Duplex Feeder Jam 3
Clearing Duplex Feeder Jam 3 4 Press the OPEN button, then open and close the top cover to clear the paper jam message. DUPLEX FEED JAM3 REMOVE THE PAPER 1 Remove the paper tray. E-48 OKIPAGE 18/24DX...
Page 49 2 Reach in the front of the printer and pull the jammed sheet 4 Press the OPEN button, then open and close the top cover out of the Duplex Feeder. to clear the paper jam message. 3 Replace the paper tray. User’s Guide E-49...
Page 50: Print Quality Problems
Print Quality Problems Entire page prints faintly. Reason: Empty toner cartridge. Pages get fainter after toner is Before consulting a service representative regarding a print used up. quality problem, check the problems listed below to see if Solution: Install new toner cartridge. there is a solution or something you might have overlooked.
Page 51: Faded Vertical Stripes
Page prints all black. Vertical white streaking or faint areas on page. Reason: Hardware problem Reason: Toner is low and does not distribute properly or the Solution: Contact your service representative. drum is worn out. Solutions: Replace the toner cartridge. If this does not work, Page has repeating marks.
Page 52: Faded Print After Installation
Vertical black lines White blotches or faded gray areas and temperature or humidity is high or low. Reason: Toner is low. Reason: Difficult environment. Solution: Replace toner cartridge. Solution: Check toner. If okay, adjust settings in Maintenance Menu. Reason: Scratched image drum. Solution: Replace the image drum cartridge.
Page 53 Printed page is light or blurred. Pages curl excessively Reason: Toner is low. Reason: Printing on wrong side of paper. Solution: Replace toner cartridge. Solutions: Turn paper over in tray. When installing paper, make a note of the print side arrow on the paper package, then install the paper “print side down”...
Page 54: Adjusting Print Quality
Adjusting Print Quality The following items in the printer menus can be set to adjust print quality. See the Printer Control chapter for more information. Level-1 Menu Level-2 Menu MEDIA TYPE PRINT MODE RESOLUTION TRAY1 Set resolution in dots per inch. TRAY2 (appears only if paper expansion tray option is DARKNESS CONTROL installed)
Page 55: Software Problems
Software Problems Control codes not operating correctly Most printer features are controlled by your software Reason: Incorrectly entered control codes. application. For more information, see your software Solution: Check for confusion of the lower case letter l with documentation or contact your software vendor. the number 1, the upper case letter O with the number 0;...
Page 56 First line on page won’t print Parts of control codes are printed at the beginning of Reason: Tops of letters extend into unprintable area so they documents don’t print. Reason: Command sent is not a true printer command generally because the ESC character was not sent. Solution: Set your margins in software to print within the printable area.
Page 57: Hardware Problems
‘’Garbage’’ prints Strange symbols appear during normal printing Reason: Incorrect driver is installed. Reason: Wrong symbol set. Solution: Install the appropriate driver (See the Quick Start Solution: Make sure the symbol set selected corresponds to Guide) symbol set resident, or soft font. Hardware Problems Printer’s output is below rated speed Reason: Delays are caused by software formatting routines...
Page 58 Nothing happens but printer indicates it is ready to Odors Reason: Gases are given off by forms or adhesives passing receive data through the printer’s fusing unit. Reason: Configuration error. Solution: Make sure the forms you use can withstand Solution: Check cable connection. If more than one printer is heating;...
Page 59: Display Messages
Display Messages DATA PRESENT .xxx The control panel window displays messages about your printer’s operating conditions. Print data is in buffer. xxx = emulation CHANGE DRUM DRUM CLEANING Appears on second line of display to indicate that the drum Drum cleaning page is printing. is near 90% of life.
Page 60 DUPLEX INPUT JAM2 ERROR REMOVE THE PAPER Paper has jammed in the duplex feeder. Remove jammed Printer error. Try turning the printer off, then on again. If paper, then open and close cover. this doesn’t clear the error, write down the error number nn and contact your service provider.
Page 61 ERROR MEMORY ERROR RECEIVE OVERFLOW BUFFER OVERFLOW Page data exceeds available memory. Press RECOVER to Receive buffer overflow. Data was lost. Press RECOVER to continue. Adjust RASTER BUFFER, RECEIVE BUFFER, continue. Resend job. and/or FONT PROTECT in Menu and resend job. FLUSHING JOB ERROR PAPER SIZE Data is being discarded as a result of command received.
Page 62 INITIALIZING ON-LINE .xxx Mmmmm ttttt Controller is being initialized at power on. Ready to receive data. xxx = emulation. Mmmmm = SIMPLEX or DUPLEX (on OKIPAGE 18, appears only if optional duplex feeder is installed). ttttt = paper tray selected Mmmmm MANUAL yyyyyyyy REQUEST Insert requested paper.
Page 63 PAPER NEAREND Tn PRINT DEMO PAGE Indicates only about 20 sheets left in tray Tn. Demo page is printing. PAPER OUT PRINT FONTS mmmmm tttttttt Typeface List page is printing. Paper size mmmmm is out at tray tttttttt. Printing is stopped until paper is loaded.
Page 64 RESET TONER EMPTY REPLACE TNR CART. Manual reset was initiated. All temporary fonts and macros are deleted. Toner cartridge is virtually empty and must be changed to avoid print deterioration. RESET TO FLUSH TONER LOW Printer was switched to off-line with data in buffer. Press RESET to delete data.
Page 65: Purchasing Supplies
Purchasing Supplies Supply Order Numbers: Consumables Overview Toner Cartridge, “Type 7” (Oki P/N 40468801) Before you order, know your printer model number (see the front of the printer) and have the correct part number and description of the item. Ways to Purchase Consult the dealer where you purchased your printer.
Page 66: Supply Order Numbers: Accessories
Supply Order Numbers: Accessories Multi-Purpose Tray (Oki P/N 40352801) and 3 Paper Trays (Oki P/N 40346401) Duplex Tray (OKIPAGE 18) (Oki P/N 70033301) 4MB SIMM Memory Card (Oki P/N 70032601) 8MB SIMM Memory Card (Oki P/N 70033201) 16MB SIMM Memory Card...
Page 67: Maintenance
This chapter explains how to replace the toner and image drum cartridges, and clean the LED array. For the best results, we recommend that you use genuine Oki toner, P/N 40468801, made specifically to provide the best Replacing the Toner Cartridge performance from your printer.
Page 68 On the average, a toner cartridge will produce approximately To replace the toner cartridge: 6000 sheets at 5% print density. 1 Press the OPEN button and lift the cover. The first toner cartridge you place in your printer will only produce between 2500 and 3500 sheets. This is normal, as the new image drum reservoir and developing roller system must saturate with toner.
Page 69 2 Pull the gray lock lever toward the front of the printer 4 Remove the new toner cartridge from the foil package and until it stops. shake it from side to side a few times to distribute the toner evenly. CAUTION: Use of toner that does not have the low melting feature required by these printers can cause potential malfunction or premature failure of the printer.
Page 70 5 Carefully peel off the tape from the bottom of the 6 Place left end of the toner cartridge into the toner well at cartridge. an angle, aligning the recess in the end of the toner cartridge with the tab on the image drum. E-70 OKIPAGE 18/24DX...
Page 71 7 Lower the right side of the cartridge, aligning the slot with 9 Lift out the image drum and put it on a smooth, flat the ridge in the image drum. surface. Be sure to protect the drum from exposure to light either by placing it in the light shield bag supplied with the printer, or by placing a sheet of paper over it.
Page 72 10 Use the lens cleaner supplied in the new toner kit to clean 11 Locate the clear plastic film inside the front of the printer, the LED array. then fold the lens cleaner over and use it to wipe any paper dust off the plastic film.
Page 73: Replacing The Image Drum
Replacing the Image Drum 12 Replace the image drum and close the cover. The Image Drum: Type 7 (P/N 40468701) Image Drum Life The life of the image drum depends on a number of factors, including the operating temperature, humidity, the type of paper you use, and the number of pages per job.
Page 74 The image drum cartridge should normally last up to 30,000 Precautions pages for continuous printing or up to 19,000 pages at 3 The image drum is fragile. To avoid damage to the new drum, pages per job. These numbers are approximate since you take these precautions while handling the new image drum won’t print the same number of pages each time, and cartridge:...
Page 75 To replace the image drum cartridge: 2 Lift out the used image drum cartridge with the toner installed and discard both in accordance with local 1 Press the OPEN button and lift the printer cover all the regulations. way back. User’s Guide E-75...
Page 76 3 Open the LED lens cleaner (included with the replacement 4 Fold over the lens cleaner and use it to wipe any paper toner cartridge) and wipe the LED lens assembly clean. dust off the clear plastic film inside the front of the printer. E-76 OKIPAGE 18/24DX...
Page 77 5 Open the new image drum package and remove the 6 Install the new image drum in the printer, inserting the protective paper, then remove the tape and shipping insert alignment pins on each end into the slots in the printer. from the toner well and discard them.
Page 78 7 Remove the new toner cartridge from its package and 8 Place the left end of toner cartridge into the toner well, shake it from side to side a few times to distribute the aligning the recess in the end of the toner cartridge with toner evenly, then carefully peel off the tape from the the tab on the image drum, then lower the right side of the bottom of the cartridge.
Page 79 9 Push the gray lock lever toward back of the printer until it 10 Close the printer cover. stops. 11 Reset the Drum Counter: Important: If the drum counter is not reset when you replace the drum, the CHANGE DRUM message will appear at the next “toner low”...
Page 80: Cleaning The Led Array
Cleaning the LED Array 2 Locate the LED array on the underside of the cover. Remove the LED Lens Cleaner Pad (included with the Toner Kit) from the package and carefully run it along the Clean the LED array every time you install a new toner LED array.
Page 81: Generating A Drum Cleaning Page
Generating a Drum Cleaning Page If you do not have a lens cleaner pad, you can use a lint- free cloth with a little rubbing alcohol on it to clean the LED array. If you experience print quality problems, for example repeating marks, blotching or shading, use the drum cleaning feature.
Page 82 2 Lower and open the Front Feeder. Press /Recover and /Reset simultaneously and hold for 2 seconds. DRUM CLEANING MANUAL LETTER REQUEST DRUM CLEANING MANUAL A4 REQUEST displays. E-82 OKIPAGE 18/24DX...
Page 83 3 Insert a clean sheet of letter or A4 paper in the Front Feeder. 4 Press FORM FEED. The cleaning page prints. 5 Press ON LINE to return the printer to ready. User’s Guide E-83...
Page 84: Printer Control
Printer Control Overview Control Panel Select the Display Language 5 Press /Reset until the desired language displays. Printer messages can be displayed in the control panel window in a number of languages. English is the default language. To change the display language: 6 Press ENTER/Power Save to select the new language as the default setting.
Page 85: Control Panel Button Functions
Control Panel Lights Paper Size Indicator The lights indicate the printer status: The flashing marker (1) in the printer display window indicates the paper size installed in the paper tray. This READY Light (Amber) feature eliminates having to open the paper tray to see which On: Printer is on-line, ready to receive data paper size is loaded.
Page 86 Button Function Summary Press: In Menu Mode advances to the next item. Also used Press: Enters Level-1 menu. Once in the Level-1 menu, press with /Recover to generate a drum cleaning page: see this button to move to the next menu item, or press and “Generating a Drum Cleaning Page”...
Page 87: Printer Menus
Press: Changes printer status from receive data mode (on- Press: Ejects the current page. Any data held in the buffer is line) to local function mode (off-line). printed. Press/hold: Prints a Demo Page (HP PCL 6, IBM Proprinter III XL, or Epson FX). Printer Menus Press: Enters the Paper Size Quick Menu Most printer features are selected directly from your software...
Page 88: Printer Driver
Printing the Main Menus Selecting Printer Features Using Your To print a list of the menu items and settings currently Printer Driver engaged: Printer features can also be set using the Status Monitor software included with your printer. However, these settings will be overridden by any settings made within your software 1 Place the printer off-line (press ON LINE).
Page 89: Quick Access Menus
How to Use the Main Menus To do this: Main menu features are: accessed using control panel buttons 1 Place the printer off-line (press ON LINE). displayed in the control panel window 2 Press and release PAPER SIZE, or organized by Categories Items Selections Press and release TRAY TYPE, or...
Page 90: Using The Level-1 Menu
Using the Level-1 Menu Notes: 1 Press ON LINE to place the printer off-line. If the MENU 1/Menu 2 button is pressed and held while in Menu Mode, the printer cycles through the categories 2 Press MENU 1/Menu 2 to enter the Level-1 menu. in reverse order.
Page 91 Example: Level-1 Menu Settings Summary of Level-1 Categories: PERSONALITY If you have one of the optional paper expansion trays TRAY SELECT installed, and you want to set the printer to automatically DUPLEX PRINTING switch to another tray with the same size paper when the first EDIT SIZE tray runs out of paper: PAPER SIZE...
Page 92 PERSONALITY PAPER FEED EMULATION TRAY 1 AUTO Emulation TRAY 2* HP PCL6 TRAY 3* IBM PPR III XL FRONT TRAY (Manual Feeder) Epson FX MULTI FEEDER* Adobe PostScript Notes: * Selection only appears if appropriate optional accessory is installed. Notes: Auto Emulation automatically switches Select paper source.
Page 93 PRIORITY TRAY EDIT SIZE NONE CASSETTE SIZE FRONT LETTER Notes: FRONT = Front Tray is selected if it has EXECUTIVE paper. LEGAL14 LEGAL13 DUPLEX PRINTING (appears in OKIPAGE 18 menu only if A4 SIZE Duplex Feeder is installed.) A5 SIZE DUPLEX A6 SIZE B5 SIZE...
Page 94 Notes: HP PCL6 mode: Sets the paper size when the software C5 ENVELOPE does not. With the default Cassette Size selected, the paper C4 ENVELOPE size will be whatever is detected in tray 1, tray 2 or tray 3. Notes: Selects paper size installed in manual feeder. If If manual feed or front tray are being used, the paper size paper size installed does not match setting, printer will be the one selected in the Level-1 menu (default is...
Page 95 MEDIA TYPE Notes: Improves print quality and toner fusing. Only appears in the menu when the optional paper expansion TRAY 1 tray is installed. LIGHT Light to Heavy weight values are same as specified for MEDIUM LIGHT Tray 1. MEDIUM MEDIUM HEAVY TRAY 3 (appears if option is installed)) HEA VY...
Page 96 FRONT/MANUAL MULTI FEEDER (appears if option is installed)) LIGHT LIGHT MEDIUM LIGHT MEDIUM LIGHT MEDIUM MEDIUM MEDIUM HEAVY MEDIUM HEAVY HEA VY HEA VY TRANSPARENCY TRANSPARENCY Notes: Specify print media weight/type to improve print Notes: Specify print media weight/type to improve print quality and toner fusing.
Page 97 COPIES FONT No. COPIES 1000 1 to 999 C000 Notes: Selects number of copies to print for each S001 document. Notes: Prefix indicates font source: I = internal (resident) - I000 = Courier; C = Card Font (appears only if optional Flash ROM EURO SIGN SIMM is installed) EURO SIGN...
Page 98 SYMBOL SET 17 CPI PC-8, ROMAN-8, ISO L1, PC-8 Dan/Nor, PC-850, Legal, 20 CPI ISO-2 IRV, ISO-4 UK, ISO-6 ASC, ISO-10 S/F, ISO-11 PROPORTIONAL SWE, ISO-14, JASC, ISO-15 Ita, ISO-16 Por, ISO-17 Spa, Notes: Selects font and character pitch. ISO-21 Ger, ISO-25 Fre, ISO-57 Chi, ISO-60 Nor, ISO-61 Nor, ISP-69 Fre, ISO-84 Por, ISO-85 Spa, German, Spanish, ISO Dutch, Roman Ext, ISO Swedish1, ISO FONT CONDENSE (IBM emulation only)
Page 99 ENABLE CR FUNCTION Notes: Selects style. CR + LF ZERO CHARACTER Notes: HP Mode only. CR + LF = add LF command to each CR command. NORMAL SLASHED LF FUNCTION Notes: Selects style of 0 (zero). SLASHED = slash zero. LF + CR PAGE LAYOUT1 (HP emulation) Notes: HP Mode only.
Page 100 WHITE PAGE SKIP FORM LENGTH 11 INCH (LETTER) 11.7 INCH (A4) Notes: Sets whether a blank page is to be ejected or not 12 INCH (simplex printing only). Notes: Selects paper length. CR FUNCTION TOF POSITION 0.0 INCH CR + LF 0.1 INCH Notes: Sets the function when CR code is received.
Page 101 (Portrait) or with the length of the page (landscape). OKI HSP ENABLE LINES PER PAGE DISABLE 60 LINES Notes: Enables network interface (only when OKI High 5 TO 128 LINES Speed Port is installed). Notes: Selects lines per page in 1-line increments. User’s Guide E-101...
Page 102: Using The Level-2 Menu
The current default setting displays. PARALLEL I/F RS232C SERIAL 4 Press /Reset repeatedly until you see the selection you OKI HSP want. LANGUAGE 5 Press ENTER to set a selection as the default. An asterisk (*) will appear to indicate the new default Level-2 Menu Settings setting.
Page 103 PRINT MODE PostScript mode: this setting is ignored. When a memory overflow/print overrun situation occurs, the RESOLUTION ATTENTION light will come on until the print process 600 DPI is completed. It will then automatically go out and the 600x1200 DPI printer will return to the on-line state.
Page 104 MANUAL TIMEOUT POWER SAVING 60 SECONDS 0 SEC 30 SECONDS 1MIN 5MIN Notes: PostScript mode only. Sets the amount of time the 10MIN printer will wait for paper to be loaded in the manual 15MIN feeder before canceling the print job. 30MIN 60MIN DARKNESS CONTROL...
Page 105 LOW TONER CLEARABL WRNINGS LOW TONER CLEARABL WRNINGS Notes: ON = When low toner is detected, TONER LOW Notes: Sets the disposition of error messages that can be displays, indicating that toner cartridge should be cleared by pressing the /Reset button. replaced soon: at this point 100 more sheets will print HP PCL 6 (LaserJet 5 compatible): ON = Message before the TONER EMPTY message displays.
Page 106 PARALLEL I/F RS232C SERIAL PARALLEL SPEED FLOW CONTROL HIGH DTR HI POLARITY MEDIUM DTR LO POLARITY Notes: HIGH = Data transfer speed maximized. XON/XOFF MEDIUM = Select if data transmission problems occur, ROBUST XON or with earlier computers. Note: Sets the type of serial communication protocol used.
Page 107 1 SECOND Note: Sets the display language Note: Sets the length of the busy signal. OKI HSP Note: The contents displayed conform to the OKI High Speed Port (HSP) card specifications (only when OKI HSP is installed). User’s Guide E-107...
Page 108: The User Maintenance Menu
The User Maintenance Menu Summary of Maintenance Menu Categories: The User Maintenance Menu includes printer maintenance MENU RESET and operating functions. Functions are described below. HEX DUMP DRUM CNT RESET To enter the Maintenance Menu: RSRC SAV 1 Turn off the printer. REC BUF 2 Press and hold MENU 1/Menu 2 while turning the printer on, until USER MNT displays.
Page 109 Maintenance Menu Settings RSRC SA V AUTO MENU RESET Note: Resets the Level-1 menu to factory defaults. 200KB 400KB HEX DUMP 800KB Notes: Prints a hex dump of received data for diagnostics. 1.2MB If less than a page of data is received, you must press the 1.8MB FORM FEED/Print Demo button to print the page.
Page 110 RECEIVE BUFFER OP MENU AUTO ENABLE DISABLE 20KB Notes: DISABLE = Disables all control panel buttons except ON LINE. Use this feature to prevent 50KB changing menu items you have personally 100KB selected. ENABLE = All control panel buttons are Notes: Sets the size of the receive buffer.
Page 111 Y ADJUST 2ND TRAY 0mm (Range +2.00 to -2.00 mm, in 0.25 mm intervals) 5 (Range 1 to 16) Notes: Adjust vertical print position in 0.25 mm Notes: Applies only when the optional paper expansion increments. Plus (+) indicates downward tray is installed.
Page 112: Changing Parallel Interface Menu Settings
Changing Parallel Interface Menu SETTING Settings 0 (Range -2 to +2 in increments of 1) Notes: Adjust to improve print quality: If you need to change any of the menu settings: -2=Rough/thick papers and/or low temperature/humidity –1 1 Press ON LINE. 0=Normal media/environmental conditions The printer goes off line.
Page 113: Changing Serial Interface Menu Settings
Changing Serial Interface Menu Selecting an Emulation Settings Available Emulations If you need to change any of the serial interface settings: The printer has the following emulations: 1 Press ON LINE. ® ® ® LaserJet 5 PCL5e The printer goes off line. HP LaserJet 5 PCLXL 2 Press and hold MENU 1/Menu 2 until you see PRINT Adobe...
Page 114 5 Press ENTER/Power Save. An asterisk appears next to the setting (e.g., HP LaserJet 5 *). 6 Press ON LINE. The printer saves the new setting and exits the menu. E-114 OKIPAGE 18/24DX...
Page 115: Adjusting The Warm-Up Cycle
Adjusting the Warm-up Cycle The printer’s warm-up cycle, which affects the time before the first page is printed, can be adjusted by changing the Power Saving and Quiet Mode menu settings. Power Saving Quiet Mode Warm-up Cycle Menu setting = Disable Quiet Mode = OFF 7 seconds Menu setting = Disable...
Page 116: Changing The Ecp Setting
Changing the ECP Setting Changing the Media Type for Tray 1 The parallel port on the OKIPAGE 24DX and 24DXn supports The printer is optimized for printing on 20-lb. (75 g/m ) paper IEEE 1284 bi-directional mode and ECP mode. If your in Tray 1.
Page 117: Changing The Paper Size And/Or Media Type For The Front Feeder
Changing the Paper Size and/or 7 Press ENTER/Power Save. 8 Press MENU 1/Menu 2 until FRONT / MANUAL appears Media Type for the Front Feeder on the display. The printer is optimized for printing on 20-lb. (75 g/m 9 Press /Reset repeatedly until the setting you want letter-size paper.
Page 118: Test Pages
Test Pages Printing the Font Sample 1 Turn the printer ON. Printing the Menu Settings INITIALIZING displays briefly in the control panel 1 Turn the printer ON. window, then ON LINE displays. INITIALIZING displays briefly in the control panel 2 Press ON LINE to place the printer off-line. window, then ON LINE displays.
Page 119: Printing The Demo Page
Printing the Demo Page 1 Turn the printer ON. INITIALIZING displays briefly in the control panel window, then ON LINE displays. 2 Press ON LINE to place the printer off-line. 3 Press FORM FEED/Print Demo for 2 seconds (until the display reads PRINT DEMO PAGE).
Page 120: Specifications
Specifications Overview General RAM: 16 MB standard, expandable to 80 MB (optional SIMMs Print Method: LED array installed) ROM: Print Speed: 10 MB standard 18 pages per minute (OKIPAGE 18), one-sided printing (SIMPLEX mode, standard) Interface: Parallel: IEEE 1284 compliant, bi-directional port Serial: RS232C 24 pages per minute (OKIPAGE 24DX), one-sided printing (SIMPLEX mode, standard)
Page 121: Typefaces - Hp Mode
Typefaces – HP Mode Typefaces – PostScript Mode Type-1 Font Bitmap: Multiple Master Fonts Line Printer, OCR-A, OCR-B True Type Support Fixed: Courier Scalable: Proportional: Times, Helvetica, ITC Bookman, ITC Avant Fixed: Courier, Letter Gothic Garde, New Century Schoolbook, Palatino, ITC Zapf Proportional: Albertus, Antique Olive, Arial, CG Times, Chancery, ITC Zapf Dingbats, Symbol, Adobe SansMM, CG Omega, Clarendon, Coronet, Garamond, Marigold,...
Page 122: Paper Handling Specifications
Paper Handling Specifications Physical Paper Tray: Width: 530 sheets, 16-28 lb. paper 14.4 inches (366 mm) Paper Feed (2 trays): Depth: 530 sheets, 16-28 lb. paper 18.2 inches (462 mm) Paper Feed (multi-purpose feeder): Height: 100 sheets, 16-24 lb. paper 13 inches (331 mm) 10 envelopes, 16-24 lb.
Page 123: Environmental
Environmental Electrical Voltage: Temperature 120V AC, +10%, -14% Operating: 50 to 90 F (10 to 32 C) 230V AC 10% Storage: 14 to 110 F (-10 to +43 C) Humidity Frequency: Operating: 20 to 80% RH 50/60 Hz 2% Storage: 10 to 90% RH Power Idle: 95 watts Operating: 350 watts...
Page 124: Interface
Interface The recommended cable length for bi-directional communications is 6 ft. (1.8 meters). The standard parallel cables available at computer stores should work fine. For IEEE 1284 Parallel Interface extended distances, higher quality IEEE 1284-compliant cables are available. Parallel cable requirements: Cable must be shielded with twisted pair conductors, and must be UL and CSA approved Maximum length for bi-directional cable is 6 feet (1.8...
Page 125: Parallel Interface Pin Assignments
Parallel Interface Pin Assignments Signal Logic Direction, Compatible Nibble Function printer Data Strobe neg. nStrobe Host Clk HostClk Data Strobe Data Bit n pos. Data 1 (LSB) to 8 (MSB) Data Line from Computer Acknowledge neg. from nAck Ptrclk PeriphClk Receive/function complete Busy...
Page 126 RS232-C Serial Interface Serial Mode Serial cable requirements: The serial interface settings on your printer and computer must match. To change printer settings, enter the Level 2 menu (press ON LINE to place the printer off-line, then press MENU 1/Menu 2 for 2 seconds, until PRINT MODE appears) and select the RS232C SERIAL category.
Page 127 Serial Interface Pin Assignments Signal Abbreviation Direction, Function printer Frame Ground Frame ground Transmitted from Transmitted data Data Received Data Received data Request to Send from Stay space level Not connected Not connected Signal Ground Signal ground 8-17 Not connected from +5V (50mA max.) Not connected...
Page 128: Network Print Server
Network Print Server Print Media A 10/100 Base-T network print server is included as standard When you buy paper, keep in mind that page printers require equipment on the OKIPAGE 18n and OKIPAGE 24DXn a smooth finish paper. For most everyday applications, paper printers.
Page 129 Path Media: Qty Weight Sizes Exit Path Paper Tray Paper: 530 sheets 20-lb. 16-28 lb. Width: 5.8 to 8.5 inches Top or Rear Length: 8.3 to 14 inches Front Feeder Paper: 100 sheets 20-lb. 16-28 lb. Letter, 13 or 14 inch Top or Rear Legal, Executive, A4, A5, B5, C5...
Page 130: Fonts
Fonts Fonts can also be selected using the printer’s control panel and main menu, however, if a different font is selected in your software, it will override the font selected in the printer Printing a Sample of Resident Fonts menu: see the Printer Control chapter for menu information. 1 Place the printer off-line (press ON LINE).
Page 131: Toner
Toner Toner cartridge: 6,000 sheets average with 5% black density (for simplex printing of A4 paper without Power Saving). Replacement Period: Indicated by the “TONER LOW” display on the operator panel. Image Drum Image Drum Cartridge: Up to 30,000 sheets with 5% black density (for continuous simplex printing of A4 paper without Power Saving)
Page 132: Options
Options Overview Installing SIMMs You can use these slots to add up to 64 MB of memory (two 32 MB SIMMs) to the standard 16 MB OKIPAGE 18/24DX printer memory, and/or to install either the Adobe PostScript SIMM Configurations SIMM Kit or the Flash ROM SIMM. See the Service & The OKIPAGE 18/24DX has three slots (1) for installation of Support chapter for ordering information on these optional SIMMs:...
Page 133: Installing Simms
Installing SIMMs 3 Detach the interface cable from the back of the printer. To install SIMMs in the printer: 1 Turn the printer off. 2 Unplug the power cord. User’s Guide E-133...
Page 134 4 Push the OPEN button, then open the top cover. 5 Remove and save the two large screws on the right side, which hold the side panel in place. E-134 OKIPAGE 18/24DX...
Page 135 6 Pull the side panel out and remove it from the printer. 8 Install the SIMMs: Locate the three SIMM sockets on the board. Always install SIMMs in the sockets from left to right. 7 Remove and save the 4 screws on the left of the metal plate covering the internal board, then pull the plate out about an inch and lift it out.
Page 136 Insert the gold metallic contact edge of the SIMM Pivot the SIMM to the left until it snaps into the socket at about a 45 angle, with the into place. notched corner of the SIMM at the bottom. Push in until the gold contacts are fully inserted into the socket.
Page 137 9 Insert the tabs on the metal plate into the slots on the 10 Replace the side panel (tabs go in slots): you’ll need to printer housing, then swing it up into place and replace move the cover hinge out of the way before you put the the mounting screws.
Page 138 11 Secure the panel in place with the two screws. 12 Close the printer cover. 13 Reattach the PC interface cable. E-138 OKIPAGE 18/24DX...
Page 139 14 Plug the power cord into the power outlet. 16 Check the menu printout to be sure that the SIMMs are properly installed: Press ON LINE to place printer off-line. Press the PAPER SIZE/Print Menu button for 2 seconds. PRINT MENU displays then the menu prints. Check the top of the menu printout to verify that the SIMMs you installed appear (“Page Memory Installed”...
Page 140: Installing The Second/Third Paper Feeder
Installing the Second/Third Paper 2 Prepare the tray: Unpack the tray and place it on a firm surface next to the Feeder printer. CAUTION: To avoid injury to fingers, two people should perform the installation. 1 Prepare the printer: Turn the printer off and unplug the power cord. Detach the interface cable from back.
Page 141 3 Assemble: 4 Check alignment: Lift the printer and place it on the second paper tray, Make sure the printer is seated exactly on the second aligning rear corners, and lowering the printer so that the mechanism so the connectors lock. posts in the tray go into the slots in bottom of the printer.
Page 142 5 Load paper: 6 Reactivate the printer: Pull out the second paper tray and load paper (up to 530 Re-attach interface cable on back, then plug in power cord sheets 20-lb paper). Slide the tray back in. and turn the printer on. E-142 OKIPAGE 18/24DX...
Page 143: Installing The Multi-Purpose Feeder
Installing the Multi-Purpose Feeder 7 If desired, a second paper expansion tray can be added to triple the paper capacity to 1,590 sheets. 1 Prepare the printer: Turn the power OFF. User’s Guide E-143...
Page 144 Swing the manual feed tray down. 2 Install the feeder: Insert the hooks on the multi-purpose feeder completely into rectangular slots on the printer. E-144 OKIPAGE 18/24DX...
Page 145 3 Load paper: 4 Print: To print from the feeder, enter your software program and Adjust the paper guides for your document. select the multi-purpose feeder (or envelope) as the paper source. Print your document. Swing up the paper feed cover and place the paper (up to 100 sheets) or envelopes (up to 50) on the tray.
Page 146: Uninstalling The Printer Software
Uninstalling the Overview Printer Software Windows 95, 98 and NT 4.0 To remove the OKIPAGE 18/24DX software: 1 Click Start Settings Control Panel. 2 Double-click Add/Remove Program. To remove the printer driver: 3 On the Install/Uninstall tab, select the OKIPAGE 18 1 Click Start Settings Printers.
Page 147: Windows 3.1X
Windows 3.1x Macintosh No uninstall is currently available. To remove the standard printer driver and the OKIPAGE 18/24DX software: 1 From the Program Manager, double-click the OKIPAGE 18 or OKIPAGE 24DX icon (or the group where your printer is installed). 2 Double click Uninstall.
Page 148: Re-Packing The Printer
Re-packing the Overview Printer Repack the printer using the following procedure: If you need to ship your printer to a service center, repack it in the original packing materials. If the original packaging is not available, contact your dealer or 1-800-OKIDATA for 1 Turn the printer off.
Page 149 2 Raise the cover. 4 Place the image drum cartridge into the black light-shield bag so it is not exposed to light, and store it in a cool, dry place until your printer is returned. 3 Lift the image drum cartridge, including the toner cartridge.
Page 150 5 Close the cover. Tape the paper catcher and the front 7 Place two foam end-caps in the bottom of the box, then feeder tray to prevent opening during shipment. Remove carefully lower the printer into the box. and store the power cord and cables. 8 Place the two remaining foam end-caps over the printer.
Page 151 9 Place the cardboard tray on top. 10 Close the box and tape it securely. Any accessories, such as font cards and second paper trays should be sent separately in their own packing materials. User’s Guide E-151...
Page 152: Index
Index Overview Adjusting print quality 54 Cleaning the LED array 80 Adjusting the warm-up cycle 115 Connections Attention light 85 power 123 Automatic tray switch feature 37 Consumables purchasing 65 supply order numbers 65 Control panel Bi-directional buttons 85 cable 124 lights 85 interface 124 paper size indicator 85...
Page 153 Drum cleaning page 81 Fonts Drum counter, resetting 79 bar code 130 Duplex feeder resident 130 paper jams 45 selecting 130 supply order number 66 symbol sets 130 Duplex printing Form feed button 87 duplex 36 Front feeder front 32 Electrical specifications 123 Emulations 120 Gauge, paper tray 15...
Page 154 Level-1 menu level1 101 Image drum Level-2 menu counter 79 level2 107 description 73 Lights, control panel 85 ordering 65 loading paper Indicator, paper size 85 load 32 Installing multipurpose feeder 143 second/third paper feeder 140 Maintenance SIMMs 132 menu Interfaces maintenance 112 parallel 124...
Page 155 Menus description Page, drum cleaning 81 menus 115 Paper level-1 exit jam, clearing 44 level1 101 exit paths 11 level-2 exits 11 level2 107 expansion tray 66 main feed jam, clearing 42 main 89 feed paths 9 maintenance handling specifications 122 maintenance 112 input jam, clearing 40 quick access 89...
Page 156 Parallel Printer cable 124 dimensions 122 interface 120, 124 display messages pin assignments 125 messages 64 Parallel interface menu settings, changing 112 menus 87 Physical specifications 122 re-packing 148 Pin assignments uninstalling printer software 146 parallel interface 125 weight 122 serial interface 127 Printer menus Portrait 33...
Page 157 Software printer, uninstalling 146 Quick access menus 89 problems 55 Specifications electrical 123 environmental 123 RAM 120 general 120 Re-packing the printer 148 paper 128 Ready light 85 paper handling 122 Reset button 86 physical 122 Reset drum counter 79 Storing paper 9 Resolution 120 Supplies, purchasing 65...
Page 158 Uninstalling printer software 146 User maintenance menu maintenance 112 Warm-up cycle, adjusting 115 Weight 122 E-158 OKIPAGE 18/24DX...

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Oki OKIPAGE24DX User Manual

Print Media

Problem Solving

Purchasing Supplies

Maintenance

Printer Control

Specifications

Options

Uninstalling the Printer Software

Re-Packing the Printer

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