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Support Show Ticket - HP StoreOnce B6000 Series Reference Manual

Hp b6000 storeonce backup system cli reference guide
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support show ticket

Description of Command Function
Lists the support tickets that exist for the StoreOnce appliance.
Command Syntax
support show ticket
Command Authority
Administrator
Command Object Requirements
Not applicable – objects exist within this command.
Command Parameter Requirements
Not applicable – no parameters exist within this command.
Requirements for Command Execution
The command entry must conform to the command syntax.
Successful Command Output
Upon successful completion of the command, all the support tickets which exist within the StoreOnce
appliance are listed with their description and time created.
Command Operation during Abnormal Conditions
1.
If the command does not conform to the required syntax, display the following:
Command Failed - the command does not conform to the required syntax,
SYNTAX, where SYNTAX is the command syntax as described under Command Syntax in this
section.
2.
If no support tickets exist, the following is displayed:
no support tickets exist
Example
# support show ticket
Name
Size
----------------- -------------------------------------------------- --------- ------------------- ---------
----
tkt_110803_212227
209693 KB
tkt_110803_205514
207011 KB
NOTE:
The example output is in a small font to fit on this specification page. As a CLI output,
the character string will simply wrap at the end of a terminal line.
Description
tkt_110803_212227 collected at 2011-08-03-21-22-29
tkt_110803_205514 collected at 2011-08-03-20-55-16
State
Date
Collected
2011-08-03-21-22-29
Collected
2011-08-03-20-55-16
support show ticket
Initiator
Manual
Manual
53

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