Page 1 HP StoreOnce B6000 Series Backup System user guide Abstract This is the user guide for the HP B6000 StoreOnce Backup System. It describes all tasks that can be carried out by an administrator or operator from the B6000 Web Management Console (GUI). Some of these tasks may also be carried out from the Command Line Interface (CLI) and the appropriate commands are included in this guide.
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Page 3: Table Of Contents
Contents 1 Getting started...................7 The HP StoreOnce B6000 Series Backup System................7 Types of user account........................8 The B6000 Management Console via the web................9 The B6000 Management Console (CLI)..................10 This guide..........................11 Other sources of information....................11 2 B6200 StoreOnce..................12 Overview of the B6200 StoreOnce page...................12 Service sets..........................13...
Page 4 To delete a store (administrators only)...................53 Permissions (administrators only)..................53 Item summary........................53 Data jobs..........................55 Outbound copy jobs......................57 Inbound copy jobs......................58 Troubleshooting........................59 6 Replication....................60 What is an appliance?......................60 Status (Replication).........................60 Partner Appliances (Replication)....................62 Target Appliances tab......................62 Source Appliances tab.......................64 Source Appliance Permissions tab..................64 Local Settings (Replication).......................67 General settings........................67 Bandwidth Limiting......................68...
Page 5 Email..........................101 To configure email settings....................102 Events notified by email....................102 To manage email notifications...................103 Test email........................103 Support Ticket........................103 Data collection........................105 Collects Logs......................106 Download data collection....................106 Delete data collection....................106 14 Events....................107 15 Failover....................108 What is failover?........................108 Controlled failover......................108 Uncontrolled failover......................108 What happens during failover?....................108 What does the user need to do?.....................110 Running failback........................110 16 Restore processes with replication............111...
Page 6 Replacing a hot-plug hard disk ..................135 If several disks fail......................136 What happens to the GUI during failover................137 Running failback......................138 Failover with CIFS Server in AD authentication..............138 Best practices......................138 Worked example......................139 A Task roadmap..................143 Glossary....................145 About this guide..................147 Index.......................150 Contents...
Page 7: Getting Started
Other sources of information (page 11) The HP StoreOnce B6000 Series Backup System The HP StoreOnce B6000 family is a modular system featuring HP’s inline de-duplication and network efficient replication technology (HP StoreOnce). The HP StoreOnce B6000 adds resilience and extends the capacity of the HP StoreOnce appliance family.
Page 8: Types Of User Account
Figure 1 HP B6000 rack with one couplet and maximum expansion shelves Types of user account There are two types of user account that are set up automatically when the system is installed: Administrator: This account allows authorized users to create and edit management and StoreOnce functions via the Web Management Console and CLI.
Page 9: The B6000 Management Console Via The Web
The B6000 Management Console via the web The B6000 Management Console is the main interface for: Monitoring the status and health of the HP StoreOnce Backup System and all configured backup devices Creating and modifying VTL and NAS StoreOnce backup targets Managing replication relationships and housekeeping To run the B6000 Management Console To log on using the B6000 Management Console, use any machine connected to the management...
Page 10: The B6000 Management Console (Cli)
Event status icons Three icons are used in the System Status area. If there are any values shown for warnings, alerts or information, go to the Events log to find out more detail. TIP: See also Hardware Problem Report (page 92).
Page 11: This Guide
System, it is a good idea to read this guide before you configure your system. It describes the StoreOnce technology. HP StoreOnce B6000 Backup System CLI Reference Guide: This is the full reference guide for the CLI command set. Some tasks can only be carried out from the CLI.
Page 12: B6200 Storeonce
2 B6200 StoreOnce The following topics are covered in this section: B6200 StoreOnce page (page 12) Service sets (page 13) System information and status (page 15) Overview of the B6200 StoreOnce page This is the initial page at logon and provides access to the most commonly used StoreOnce services, such as VTL, NAS, replication, activity and housekeeping.
Page 13: Service Sets
NOTE: Click on any column heading to change the sort order or select which columns are displayed. Table 1 Service set parameters Field Description Name The name of the service set Current node The node on which the service set is currently running. This is normally the same as the Main node, unless a failover state has been invoked.
Page 14: Maximum Device Considerations
Table 2 Select Target Service Set parameters Parameter Description Name The name of the Service Set. There should be two for each couplet in your cluster configuration. Status The status of the service set. Available <devices> Remaining This column is displayed when you create a new library or share.
Page 15: System Information And Status
System information and status System information This section provides the information that identifies your HP B6000 Backup System. It shows: Table 4 System information parameters Parameter Description Type The type of server for the node on which the service set is running. Node Name The node name for this service set.
Page 16: Vtl (Virtual Tape Libraries)
3 VTL (Virtual Tape Libraries) The following topics are covered in this section: VTL page (page 16) Libraries (page 17) Backup applications and Replication Target libraries (page 28) VTL page Select VTL from the B6200 StoreOnce menu item to display the current VTL configuration. Once on the VTL page administrators can create and configure VTL devices and cartridges;...
Page 17: Libraries
To edit Fibre Channel settings Users with an Admin login may edit these settings. Click Edit to make the fields editable for each port. Make the required changes to the speed and/or topology and click Update. Changes affect all service sets running on the node. Click OK at the warning prompt to continue applying the changes.
Page 18 Working with the library list The library list in the top half of the page provides up to 9 columns of details. To sort the list according to a column, click on the column heading and select Sort Ascending or Sort Descending. To hide or show columns, click on any column heading, select Columns and uncheck or check the required columns.
Page 19: Device Details Tab
Device Details tab Table 8 Device Details tab Library Name This is the name that is used to identify that library. You may like to enter a name that identifies the host or backup job with which it is associated. Emulation Type This is the emulation type used by the backup software.
Page 20: To Create A New Library (Administrators Only)
Table 8 Device Details tab (continued) which will still show 8–character barcodes. However, when a backup application runs an inventory command it will only see 6–character barcodes. Barcode Justification: This option allows you to specify which six characters are reported to the backup application when using 6–character barcodes.
Page 21: Guidelines On Creating Libraries
Enter the appropriate details in the Device Details tab and click Create. The Cartridges tab is only generated after the library is created. The information on the Interface Information tab is normally generated automatically. See also Device details tab (page 19).
Page 22: To Delete A Library (Administrators Only)
You can reduce the number of drives but, if you go to 0, the port setting will go to "No Port". You cannot change the library type to a type that has a smaller set of maximum values (e.g. number of cartridges) than is currently set. Select the device in the list to display its details and then click on Edit.
Page 23: Interface Information Tab
Interface Information tab Table 10 Interface Information tab Device Name The device name lists all of the devices for the specific Library. There will be an entry for the Medium Changer, and for each of the drives configured. Port This defines the FC port to which each media changer or drive is connected. Device Serial Number This is a unique serial number for the device.
Page 24: To Create A Cartridge (Administrators Only)
Table 1 1 Cartridge tab parameters Location: The Location column identifies each element of the library that is available to hold a cartridge. There are three types of element: Mail slot: which is a dedicated slot that is used to hold a cartridge that is ready for exporting to or importing from physical tape.
Page 25: To Delete A Cartridge (Administrators Only)
Alternatively, click Create all to create a blank cartridge of the size/emulation type selected when the library was first configured in all empty slots. If you create a cartridge in an empty slot, the backup application needs to inventory it (add it to its database or catalog) before it can access it.
Page 26: To Write Protect A Cartridge (Administrators Only)
NOTE: You can also delete cartridges by reducing the number of slots on the Devices page, but this will only remove the highest blank slots. Once the Delete operation reaches a slot number that contains data, it will not allow you to reduce the number further on the Details page, even if earlier slots are blank.
Page 27: To Move Or Unload Cartridges
Select a value from the drop-down menu and click Update. To move or unload cartridges The ability to move cartridges is provided, but only to an empty Location (tape drive or numbered slot). Click on the Move button. There is a right-hand column, Move Cartridge. The Move Cartridge drop-down menu lists available empty slots.
Page 28: Making Replication Target Libraries Visible To The Host
MSL G3 series (8x96) Library: This is a tape library device with a maximum of four embedded Ultrium tape drives and 96 cartridge slots. ESL-E series Library: This is an enterprise tape solution which allows you to configure up to 192 drives per node and up to 16384 cartridges per library.
Page 29: Best Practices For Using This Feature
Best practices for using this feature WARNING! If you do not follow these best practices, unstable and possibly damaging results may occur. Cartridges may be marked as unusable or the backup application may attempt to write to target cartridges. Ensure that no replication jobs to the selected target cartridge are in progress Ideally check that no backup jobs to the mapped source cartridges are scheduled Ensure that the backup application media server instance to be used is not within the same cell/domain that can access the source cartridge...
Page 30: Nas
4 NAS The following topics are covered in this section: NAS Configuration page (page 30) CIFS Server (NAS) (page 30) Configuring users on AD (CIFS shares only) (page 35) NFS Server (NAS) (page 39) Shares (NAS) NAS Configuration page Select NAS from the B6200 StoreOnce menu item to display the NAS configuration page. There are two tabs that allow you to configure a CIFS Server or NFS Server for your shares.
Page 31: Authentication Settings
Select the CIFS Server tab. The CIFS server name is the same as the name of the HP StoreOnce Backup System device. If required, click Edit to modify the authentication settings. See below for options. Make changes, as required and click Update. You will be advised that if you update the CIFS Server settings, any backup or restore jobs in progress for it will fail.
Page 32 you know which is appropriate for your network and any extra information that may be needed during configuration. No authentication Setting authentication to None provides a simple CIFS server configuration that allows for the creation of shares with no protection. All users can access the shares created on the HP StoreOnce Backup System with this authentication setting.
Page 33: Creating A Cifs Share
Creating a CIFS share Select NAS — Shares on the B6000 Management Console and display the Shares tab. This tab is used to manage all shares for both CIFS and NFS servers. Click Create. The Service Set selection box is displayed. Select the appropriate service set for the new share. The Service Set selection box is displayed.
Page 34 Provide the following information: Name: the name that will be used to identify the share in Windows. The B6000 Management Console generates a unique name for you across a couplet. Duplicate share names are not supported on a couplet. Description: a text description of the share (optional) Access Protocol: Select CIFS The Network Path is provided by the Management Console in the format: <IP address>/<share name>.
Page 35: Configuring Users On Ad (Cifs Shares Only)
The NAS target device is now available as a network drive and you can target it from the backup application. It can also be mapped as a network drive in Windows. NOTE: The NAS target device is not optimized for general purpose file storage. The HP StoreOnce Backup System is a NAS deduplicating appliance that is optimized for backup.
Page 36 Connect to the StoreOnce Web Management Interface and navigate to the NAS -> CIFS Server page Select the Edit button and choose AD from the drop-down menu. NOTE: In some configurations the Active Directory Domain Controller requires that an entry for the server name is created before the device can be added to the domain.
Page 37 Launch the “Active Directory Users and Computers” management tool (type dsa.msc from the command line or launch from Administrative Tools) to check that there is an entry for the StoreOnce device CIFS server and that the StoreOnce Backup System can be “managed” (Action ->...
Page 38 Now select the newly created Backup share and select Properties from the Action menu. Select the Share Permissions tab and Add a user or group of users from the domain, then specify the level of permission that the users will receive. Finally select Apply.
Page 39: Configuring Nas Shares For Nfs
Now from any Windows server on the domain it is possible to access the newly created share using the credentials of anyone who had been given permission to access the share. If a permitted user is logged into Windows, access to the share will be granted automatically with those permissions.
Page 40 Click Add and provide a Host Name and Description. Click Update. NOTE: A host with the ‘*' wildcard is added by default, which will allow any host to access a share. Creating an NFS share Log on to the Management Console GUI. Select NAS and display the Shares tab.
Page 41 Click Create. Select a service set. Provide the following information and click Create. Name: the name that will be used to identify the share in Windows Description: a text description of the share (optional) Access Protocol: Select NFS The Network Path is either <IP address>/nas/<sharename> or <Fully Qualified domain name>/nas/<sharename>.
Page 42: Shares (Nas)
Click Update. A warning is displayed that any backup jobs in progress will fail. Click OK to continue. The share is now available as a network drive to be mounted from a UNIX or Linux server so that it may be a target for the backup application. NOTE: The share is not optimized for general purpose file storage.
Page 43 NOTE: It is important to understand that the HP StoreOnce network share is intended to be used ONLY by backup applications that “back up to disk”. Do not use the NAS target device as a drag-and-drop general file store. The one exception to this rule is if you are using the NAS share to seed an appliance for replication.
Page 44 You will be advised that if you update the Share settings, any backup or restore jobs in progress for it will fail. Click Yes (or No). When the changes are applied they will take effect immediately. If the NAS server (service) needs to restart, there will be a warning provided to the user, which they can accept to allow all shares to temporarily go offline.
Page 45: Hp Storeonce Catalyst
5 HP StoreOnce Catalyst The following topics are covered in this section: What is HP StoreOnce Catalyst (page 45) StoreOnce Catalyst terminology (page 45) StoreOnce Catalyst (page 46) Catalyst Stores (page 51) What is HP StoreOnce Catalyst HP StoreOnce Catalyst is a feature that allows: Backup applications to back up data to a target store on the HP StoreOnce Backup System.
Page 46: Storeonce Catalyst
network traffic means that it is often faster to deduplicate on the media server. However, actual performance varies depending upon the data and disk I/O speeds. Copy jobs: these allow backup applications to create true copies of the data and not mirror images.
Page 47: Storeonce Catalyst Settings
StoreOnce Catalyst Settings The Settings tab is used to view the settings that apply to Catalyst functions and jobs for all nodes on the HP StoreOnce Backup System. Users with an Admin login may also edit these settings. To edit settings click Edit. Amend fields as required and click Update. Table 13 StoreOnce Catalyst Settings fields Client Access Permission Checking When enabled, the Clients tab is active and the Permissions...
Page 48: Storeonce Catalyst Clients
Table 13 StoreOnce Catalyst Settings fields (continued) Maximum Concurrent Data and Inbound Copy Jobs The maximum number of data and inbound copy jobs that can be processed concurrently. Blackout windows and bandwidth limiting do not apply to these jobs. Command Protocol Port Number This defaults to 9387 and cannot be edited.
Page 49: Storeonce Catalyst Blackout Windows
StoreOnce Catalyst Blackout Windows This option allows users with an Admin login to specify times when outbound copy jobs should not occur, for example during planned maintenance or heavy network traffic. You may configure multiple blackout windows. Select the Blackout Windows tab. Click Edit.
Page 50 Display the Bandwidth Limiting Windows tab. Check the General Limiting Enabled box. You can now work out the recommended general bandwidth limit, which is a simple calculation of: (Max WAN Speed) x (Max Desired WAN Usage%). A bandwidth limit calculator is provided on this page to work out limit values, if required. Click Edit to edit the Bandwidth Limiting Windows.
Page 51: Catalyst Stores
Catalyst Stores Select StoreOnce Catalyst — Stores from the Navigator to display the Stores page and tabs. Select the required store in the top section of the page; the tabs in the lower section provide details, permissions and job information for the selected store. Table 14 Store fields Name The name of the store.
Page 52: To Create A New Store (Administrators Only)
To create a new store (administrators only) Click the Create button at the top of the StoreOnce Catalyst page. Select a service set for the new store and click OK. The information on the service set tells you how many stores are still available. Provide the store details as described in the table below and click Create.
Page 53: To Edit Store Details (Administrators Only)
Table 15 Store details (continued) Data job retention The retention period for data jobs. The default is 90 days. period (days) Inbound Copy Log The retention period for inbound copy jobs. The default is 90 days. retention period (days) Outbound Copy Log The retention period for outbound copy jobs.
Page 54 NOTE: This tab provides a report; it is not automatically refreshed. If necessary click + to display the filter options. Check the boxes against the options that you wish to use. Specify as many options as possible to narrow the search. With Item Name you can also specify that it should be an Exact Match.
Page 55: Data Jobs
A report listing items is displayed. Table 16 Item summary fields Item name The name of the item. Version The version of the item. Created The date that the item was created. Last Modified The date that the item was last modified. Tag List A list of any tags that are attached to this item.
Page 56 NOTE: This tab provides a report; it is not automatically refreshed. If necessary click + to display the filter options. Check the boxes against the options that you wish to use. Specify as many options as possible to narrow the search. With Item Name and Client you can also specify that it should be an Exact Match.
Page 57: Outbound Copy Jobs
Outbound copy jobs This tab provides details about outbound copy jobs for the selected store. Use the filter options to locate the required job(s). By default 50 items are displayed per page. This may be changed from Items per Page. Either use the scroll bar to scroll through all items on the page;...
Page 58: Inbound Copy Jobs
Table 18 Outbound copy job fields (continued) Copy Throughput The copy speed. Target Server The address of the target server. Target Store The name of the target store. Target Item Name The name of the target item. Client The client that initiated the outbound copy job. Queued Time The time the job was queued.
Page 59: Troubleshooting
A report listing inbound copy jobs is displayed. Table 19 Inbound copy job fields Item Name The name of the item being copied to the inbound copy job. Status The status of the job, which may be Pending, Running, Paused, Completed or Cancelled. (If it shows as Cancelled and this action has not been instigated from the backup application or the Cancel Job button on the GUI, the data connection may have been lost between the HP StoreOnce Backup System and the media server.
Page 60: Replication
6 Replication The following topics are covered in this section: What is an appliance (page 60) Status (Replication) (page 60) Partner Appliances (Replication) (page 62) Local Settings (Replication) (page 67) Event History (Replication) (page 71) VT Mappings (Replication) (page 72) NAS Mappings (Replication) (page 78) If you are new to replication we strongly recommend that you read the following documents, which are available from the HP web site.
Page 61: Status Tab
The top part of this page shows the available service sets. For each service set the following information is provided. Table 20 Replication Service Set details Name The name of the service set. Current Node The virtual IP address of the current node. This is normally the same as the virtual IP address of the Main Node, unless the Backup System is in a failover state and the service set is unavailable.
Page 62: Partner Appliances (Replication)
Partner Appliances (Replication) The Partner Appliances tab shows you the replication status of all Target and Source HP StoreOnce Backup Systems that have been configured for use with this HP StoreOnce Backup System. There are three tabs; one for Target Appliances and one for Source Appliances, and a separate tab for setting Source Appliance permissions.
Page 63 Click on an appliance to view more detailed status information in the bottom half of the screen, as described in the following table. Table 22 Target appliance parameters Target Appliance tab Some fields are editable. Appliance Name This is the name that is used to identify the Target Appliance. You specify it on the Local Appliance tab of the partner appliance.
Page 64: Source Appliances Tab
The default values for the Command and Data Protocol Port Numbers are usually acceptable, but may be edited if there is a conflict. (If replication needs to take place through a firewall, the network administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol).) Click Add Target Appliance.
Page 65 To configure access permissions to source appliances (administrators only) If you want to lock down the ability to create share and library mappings so that, when the wizard is run and mappings are configured, the Target only has access to a list of sources that are allowed to replicate to it, click Edit and check the Enabled box.
Page 66 Table 24 Source Appliances parameters (continued) Appliance Status This is the status of the appliance for which you have specified the serial number and cannot be altered. Appliance Address This is the address of the appliance for which you have specified the serial number and cannot be altered.
Page 67: Local Settings (Replication)
Local Settings (Replication) This page contains three tabs that show the settings for the local HP B6000 Backup System: General settings Bandwidth limiting settings Blackout windows settings General settings Users with an Admin login may edit and maintain these settings. Other users may only view them. Select the General Settings tab.
Page 68: Bandwidth Limiting
Table 25 General Settings (Replication) (continued) logging interval. While the library or share is out of sync emails are sent periodically indicating how many slots or entries are still out of sync. This information is also logged to the user Event Log. One email is sent for each log entry made for each library or share that is out of sync.
Page 69 Display the Bandwidth Limiting tab. Check the General Limiting Enabled box. You can now work out the recommended general bandwidth limit, which is a simple calculation of: (Max WAN Speed) x (Max Desired WAN Usage%). A bandwidth limit calculator is provided on this page to work out limit values, if required. Click Edit to edit the Bandwidth Limiting Windows.
Page 70: Blackout Windows
NOTE: All settings are applied to the HP StoreOnce Backup System — you cannot configure settings for individual jobs. The Bandwidth Limit windows override the General Limit when the time specified for the window is active. Outside of Bandwidth Limit windows the General Limit applies.
Page 71: Event History (Replication)
Make sure the Apply First Time Restriction box is checked. This ensures the times that have been specified are enabled. If it is not checked, the times are ignored. If you want to enable a second blackout window, make sure the Apply Second Time Restriction box is checked.
Page 72: Vt Mappings (Replication)
VT Mappings (Replication) This page allows users with an Admin login to configure how cartridges are mapped between source and target libraries. Other users may view the mappings. (NAS share mappings are managed on a separate page.) NOTE: You can only map and replicate deduplicating libraries and you can only map libraries of the same version.
Page 73 NOTE: When you select a Non-Replicating library, you will be able to run the Replication or Recovering wizard. Use the Replication wizard to create slot mappings for the non-replicating library; it becomes a Source library. See Running the replication wizard (virtual tape devices) for more information.
Page 74: Mapping Details Tab
Table 27 Slot mapping parameters (continued) mapping are in blackout, and any running jobs for the mapping will be paused. Replication Status This shows whether the mapping is synchronized. Slot mapping details The two tabs at the bottom of this page show more detailed mapping information for the selected library and slot mapping.
Page 75 Click Start Replication Wizard and proceed to the Select Target Appliance step. TIP: Click on the show/hide details link to check how many target appliances are permitted and the number of target appliances that are currently configured. Select a Target Appliance from the list and click Next. NOTE: If you want to select an appliance that is not yet on the list, click Add Target Appliance.
Page 76 The wizard then moves to the Select Target Library step. Select a library on the target appliance and click Next. NOTE: If you need to create a new library on the target appliance, click Create New Target Library. Set up the details as you would normally do when creating a new library device. When creating libraries on a target device it is possible to create libraries with 0 (zero) drives.
Page 77 This takes you to the Edit Slot Mapping step. Enter a Slot Mapping Name. The slot number and barcodes of all source cartridges are displayed. A new barcode is generated for them on the target library (these barcodes will be overwritten with those of the source when replication starts).
Page 78: Nas Mappings (Replication)
10. Click Apply to create the slot mapping configuration. Click OK at the Wizard Complete prompt. Replication of cartridges will start as soon as the libraries have been synchronised. Look at the Replication Status field on the Library Details section of the VT Mappings page. It changes from “Pending Synchronisation”...
Page 79 NOTE: The above example shows the page layout when mappings have been created and a Replication Source or a Replication Target share is selected. If a Non-Replicating Share is selected, no mappings have been configured and the screen displays the Replication and Recovery Wizards. Replication Shares This section contains a list of all available NAS shares that have been configured on this HP StoreOnce Backup System.
Page 80: Share Details Tab
Table 28 Local share parameters (continued) User Data Stored The amount in GB of user data stored. Size on disk The amount of space used on the disk. Access protocol The access protocol that was configured when the NAS share was created: CIFS or NFS.
Page 81: File Details Tab
File details tab This tab displays mapping details for each directory and files within it. It includes average throughput data for each file. You cannot edit any details on this tab, but you can click on any of the column headings to sort the file details according to that column.
Page 82 Select a Target Appliance from the list and click Next. NOTE: If you want to select an appliance that is not yet on the list, click Add Target Appliance. Enter the Target Appliance IP Address or fully qualified domain name. The default values for the Command and Data Protocol Port Numbers are usually acceptable, but may be edited if there is a conflict.
Page 83 NOTE: If you need to create a new share on the target appliance, click Create New Target Share. Set up the details as you would normally do when creating a new share. You cannot create a new target share if the appliance to be used as the target has Replication Source Permissions enabled.
Page 84 10. The Summary screen is displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target Appliance to the target site as soon as the files are synchronized.
Page 85: Housekeeping
7 Housekeeping The following topics are covered in this section: The Housekeeping page (page 85) Configuring blackout windows (page 86) Pausing housekeeping (page 87) NOTE: With the current version of the software there are no equivalent CLI commands available for the tasks described in this section. The Housekeeping page Select Housekeeping from the B6200 StoreOnce menu item to display current housekeeping activity as two graphs: Load and Jobs.
Page 86: Configuring Blackout Windows
Jobs graph Housekeeping statistics Use the Housekeeping Statistics to check the status. OK means that housekeeping has been idle and, therefore, not likely to have been impacting on backup or replication performance. Warning means that housekeeping has not been idle in the last 24 hours. Caution means that housekeeping has not been idle in the last 7 days A status of either Warning or Caution requires further investigation because it will be affecting backup and replication performance.
Page 87: Pausing Housekeeping
Click Edit and enter the appropriate times for each window. Make sure the Apply First Time Restriction box is checked. This ensures the times that have been specified are enabled. If it is not checked, the times are ignored. You may configure a maximum of two windows for each day. Settings apply to all devices on the service set.
Page 88: Activity
8 Activity This page displays two graphs that illustrate system activity. These graphs show Virtual Tape, NAS and StoreOnce Catalyst throughput, which illustrates current backup activity, and current replication and StoreOnce Catalyst copy job throughput. These graphs are updated every 5 seconds and provide useful feedback about the activity on the HP StoreOnce Backup System.
Page 89: Current Replication And Storeonce Catalyst Copy Job Throughput Graph
Current replication and StoreOnce Catalyst copy job throughput graph Current replication and StoreOnce Catalyst copy job throughput graph...
Page 90: Reporting
9 Reporting Select Reporting from the B6200 StoreOnce menu item to display reports. NOTE: With the current version of the software there are no equivalent CLI commands available for the tasks described in this chapter. This page has four tabs that allow you to select Overall, Libraries, Shares or StoreOnce Catalyst storage reporting.
Page 91 Summary statistics are displayed at the foot of the page.
Page 92: 10 Hardware Problem Report
10 Hardware Problem Report This page provides details of any problems with hardware items. TIP: Hardware problems are indicated in various places, such as the overall Status icons, B6200 StoreOnce, Hardware and Events pages, but it is not always easy to identify the lower-level hardware item(s) that need investigation or action.
Page 93 Hardware problem details...
Page 94: 1 Storage Report
1 1 Storage Report This page provides details of the storage collection behind a couplet. It shows free space and used space for a couplet, which added together make up the total storage space for a couplet. It also shows storage information specific to a service set, namely the aggregate dedupe ratio, current node and which couplet the service set belongs to.
Page 95: 12 Hardware
12 Hardware This menu item provides a tree hierarchy with allows the user to monitor the status of installed hardware components. At the top level are the couplets and network switches that have been installed. The + sign indicates there are lower-level elements associated with an item; click to expand the hierarchy.
Page 96: Monitoring A Couplet
Name Value Status This is the Status of the element and is useful for troubleshooting to identify elements that are down or degraded. Rolled Up Status This is the worst status of the components in the hierarchy below this item. If there is a fault, drill down into the lower elements in the hierarchy to get further information.
Page 97: Failback This Server (Administrator Only)
Table 32 Understanding additional properties of Node hardware elements (continued) Hardware element Additional properties Logical disk (disk controller) None Physical disk (disk controller) None MAC address shown for all, Speed and Duplex also shown on eth4 and 6 and eth0 None HBA host wwnn,wwpn...
Page 98: Enclosure
Enclosure There are four enclosures for each MSA storage array. The following installed hardware components are included under the tree hierarchy for each enclosure: disk adaptor (x2) fan (x2) hard disk (x12) PSU (x2) temperature (x4) Hard disk (enclosure) Hard disk replacement (page 133) for information about replacing a failed disk.
Page 99: Monitoring Switches
Rebuilding RAID sets When three or more disks have failed, the RAID will fail. After disk replacement the RAID must be rebuilt using the Rebuild this RAID set button on the appropriate RAID set page. This button is available at all times, but will always warn you that a RAID rebuild is a destructive operation that will result in data loss.
Page 100: 13 Device Configuration
13 Device Configuration In this section: Device Configuration page (page 100) User Management (page 100) Email (page 101) Support Ticket (page 103) Device Configuration page This page shows summary details for the B6000 Backup System that were set up at installation. It cannot be modified from the GUI.
Page 101: Email
To modify the password (Admin user) Select the user and click Modify. Enter the new password and enter the Admin password. NOTE: You will be required to enter the Admin password, even if you are changing the Operator password. Click OK. At the confirmation click OK.
Page 102: To Configure Email Settings
To configure email settings The Email Configuration page displays the current configuration for sending out event notifications via email. This includes information needed to route the email (SMTP server), as well as the association of events with destination email addresses. A single event can generate a notification to multiple email addresses.
Page 103: To Manage Email Notifications
This section lists the three types of events that generate email notifications and the addresses to which the email notifications are sent. If the same event generates email notifications to multiple addresses, a separate row is used to represent each event/email-address pairing. The fields are: Table 38 Events notified by email parameters Name Description...
Page 104 Click Modify to amend the configuration, make the required changes and click OK. Table 39 Support ticket parameters Name Description Automatic data collection Shows whether data collection for a system crash is enabled or not. enabled Number of data sets to be This is the retention policy.
Page 105: Data Collection
Table 39 Support ticket parameters (continued) Name Description From Email ID from which the cluster configuration email will be sent Email ID to which cluster configuration will be sent Data collection This page provides a log of data collections that have been generated. You can collect a log, download it and delete it from this page.
Page 106: Collects Logs
Collects Logs Use this dialog to invoke a new log collection. This operation collects data such as log files and system command output from the nodes in the cluster. The data is collated in a tar file that is assigned a name. Once collected, use the Download button to get the collected data. NOTE: This operation may take some time.
Page 107: 14 Events
14 Events Select Events from the Navigator to display each alert, warning, and information message generated by the Management Server. Three levels of cluster-wide events are represented: Alerts: Disruptive events that can result in loss of access data. Warnings: Potentially disruptive conditions in which access is not lost, but if the situation is not addressed, it can escalate to an alert condition;...
Page 108: 15 Failover
15 Failover In this section: What is failover? (page 108) What happens during failover? (page 108) What does the user need to do? (page 110) Running failback (page 110) What is failover? Failover is when active software sessions cease to run on a node of a couplet within a cluster and are moved and restarted on the other node within the couplet.
Page 109: Backup Applications
If the failing node is running the currently active B6000 Management Console, then the following will occur after the active B6000 Management Console shuts down (dies): GUI: ◦ Within 15 minutes, a pop-up message will be displayed informing the user to log back in to the GUI.
Page 110: What Does The User Need To Do
What does the user need to do? To minimize impact of failover The HP B6000 Series Backup System has been designed around the principle of no single point of hardware failure. To gain the most benefit from this: Configure the external network or fibre channel fabric to enable any failover port configuration to be available in the same network or fibre channel fabric for any nodes in the cluster Configure the VTL(s) on the service set on the node to use both Fibre Channel connections for its robotics presentation.
Page 111: 16 Restore Processes With Replication
16 Restore processes with replication This section covers the following topics: Recovering a source appliance, VTL devices Recovering a source appliance, NAS shares Recovering a Source Appliance (Virtual Tape devices) IMPORTANT: If you replace the disks in the source StoreOnce Backup System and keep the original appliance, the source to target mapping will still exist on the repaired StoreOnce Backup System.
Page 112 Click Start Recovery Wizard. At the Select Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device. 1 12 Restore processes with replication...
Page 113 Select the existing Target Library, or the Non-Replicating Library that was the Target Library before mapping was broken, from which slots should be recovered. TIP: Use the Click to show/hide details box to view further information about configured and maximum shares, libraries and mappings. If it is an existing Target Library, you may select the Slot Mapping that had been configured and click Next.
Page 114 Click Next to display the Summary page. Click Apply to run reverse replication. 10. As soon as reverse replication has completed for each slot, the data may be recovered to the host using the original backup application. 1 1. New backups can now run to the Source Appliance and replication will run normally without further configuration.
Page 115: Recovering A Source Appliance (Nas Shares)
Figure 4 Reverse replication process: source lost Recovering a Source Appliance (NAS shares) IMPORTANT: If you replace the disks in the source StoreOnce Backup System and keep the original appliance, the source to target mapping will still exist on the repaired StoreOnce Backup System.
Page 116 Figure 5 Recovery by reverse seeding NAS shares on a replacement source appliance Create a new Non-Replicating Share on the Source Appliance (by using the NAS Shares page). Reverse seed the first full restore. The simplest way to do this is to use a USB disk, as described at the beginning of this section.
Page 117 At the Select Target Appliance step, select Add Target Appliance and provide the IP address of the previous replication target device. Select the existing Target. This is the Target NAS share from which files should be recovered. Click Next. Recovering a Source Appliance (NAS shares) 1 17...
Page 118 NOTE: If the mapping has been broken there will be an entry that says Non-replicating share (instead of Replication Target). At the Edit Share Mapping step, either adopt the mapping that had been configured or create a new mapping and click Next. Click Adopt to run reverse replication.
Page 119: Promoting A Target Share Over The Wan Using Nas
As soon as reverse replication has completed, the data may be recovered to the host using the original backup application. 10. New backups can now run to the Source Appliance and replication will run normally without further configuration. Figure 6 Reverse replication process: source lost Promoting a Target Share over the WAN using NAS The remote site has lost both the host servers and the StoreOnce system.
Page 120 Figure 7 Recovery by promoting a Target Share over NAS Before the failure a mapping existed between a Source Share on the remote site StoreOnce Backup System and a Target Share on the Data Center StoreOnce Backup System. After the failure the mapping still exists but the Source Share is missing.
Page 121 Figure 8 Recovery process: promoting a target share over the WAN Recovering a Source Appliance (NAS shares)
Page 122: 17 Troubleshooting
17 Troubleshooting This section covers the following topics: Important information about serial numbers (page 122) Accessing the CLI (page 124) Power off and power on (page 124) Networking problems (page 126) Software update process (page 128) Pulling a Support Ticket (page 129) Licensing (page 132) Multiple users (page 133) Hard disk replacement (page 133)
Page 123 shelves and added to the top of each shelf. (There is no toe tag for the capacity upgrade shelves). This SKU will have its own separate warranty terms. Q2: If you now telephone for support with the capacity upgrade kit, what serial number should you quote? A2: Because the query relates to the pair of storage shelves, use the bundled number on the shelf.
Page 124: Recording Bundled Serial Numbers
more difficult as you add each new pair of JBODs. HP suggests the customer keeps a record of these serial numbers. Couplets (both racks). The bundled serial number for the couplet can most easily be read on top of Node B. Couplets also have a toe tag attached to each item in the couplet (the two nodes and the two P2000 controllers)..
Page 125: Power On Sequence
IMPORTANT: It is best to ensure that failover is enabled during the power on or reboot sequence in case of unexpected errors with one of the nodes. See Initiating a controlled failover (page 126) Power on sequence The order in which you apply power to the system is important. The recommended order for connecting to the PDU is: Network switches Any expansion shelves connected...
Page 126: Rebooting The System
up, the deduplication stores will start up from a clean state. Servers will be in the off state, and will require powering on via the power button or CLI. hardware poweroff nodeX: This uses the iLO port to turn off the server, which does not allow StoreOnce service sets to shutdown gracefully.
Page 127: Reserved Ip Address
Figure 10 Factory cabling to internal network switches 1 and 2 10GbE cables from server to internal network 1GbE cable from server to internal network switch switch Reserved IP address The HP StoreOnce Backup System uses the 10.154.x.x ip range for its internal network. This means that this IP address range is not available for the customer's network.
Page 128: Software Update Process
Software update process Types of software update Patch: a one-off fix for an individual customer Minor update: a patch or release that applies to all customers Major update: not yet implemented Quick Restore DVD: when a physical DVD is inserted into the server's DVD drive on server to re-image the root file system.
Page 129: Pulling A Support Ticket
cd repository (the full path is /jail/repository) put D2D_Master <revision_info>.rpm exit sftp Example 2: (using a Windows sftp client) Ensure the File Protocol is set to SFTP, not SCP. Login to the Management VIF as Admin. Copy D2D_Master <revision_info>.rfm to repository. Run the CLI software update commands On the active node enter the following CLI commands: system show repository which should list out the rpm file you copied over...
Page 130: Configuring Support Ticket Options
Configuring Support Ticket options This task may only be carried out by an Admin user from the GUI. There is no CLI equivalent. Select Device Configuration — Support Ticket from the navigation panel and click Modify. Table 42 Name Description Automatic data collection Shows whether data collection for a system crash is enabled or not.
Page 131: Equivalent Cli Commands
Press Collect to collect a support ticket. You are not permitted to run more than one manual collection at a time. Automatic collection however can have multiple sessions running. Provide a name for the data collection. This is a text description field to allow the user to reference this ticket in the future.
Page 132: Licensing
exit sftp Example 2: (using a Windows sftp client) Ensure the File Protocol is set to SFTP, not SCP. Login to the Management VIF as Admin. get <supportticket name>.zip from /tickets. Licensing If you have purchased a feature that requires a license, you will receive a license entitlement certificate with your product.
Page 133: Multiple Users
Apply the license using one of the following CLI commands: license load <file-image> to load a license that has been saved as a file image. The file image must exist in the Backup System's repository directory. license add <string> to key in the license directly. If you used email or a temporary file, cut and paste the string exactly as you obtained it from the HP Licensing website.
Page 134 Go to Hardware — MSA — Enclosure — Hard Disk to get the details for the device. You can use the Beacon LED On button on this page to turn the LED on the front of the disk on, which makes it easier to identify and replace.
Page 135: Replacing A Hot-Plug Hard Disk
Replacing a hot-plug hard disk Identify the disk that has failed as described above. NOTE: Remember you can use the Beacon LED to identify the physical disk in the storage controller or expansion shelves. Remove the disk. Press the hard disk carrier button (1) to release the ejector lever. Pull out the disk carrier handle (2) and slide the hard drive assembly (3) out of the drive bay.
Page 136: If Several Disks Fail
Log in to the GUI and look at the Hardware — MSA — Enclosure — Hard Disk page. The status of the failed disk should now be one of two states: OK. The RAID will rebuild automatically. The Backup System is fully functional during this time, however may have reduced performance until the process completes and the initialization progress is 100%.
Page 137: What Happens To The Gui During Failover
IMPORTANT: Although there is a Rebuild this RAID set button available on the GUI Hardware pages, this feature should only be used under the supervision of HP Support. What happens to the GUI during failover NOTE: If the node that fails is not the active Management Console, failover will be transparent to the user.
Page 138: Running Failback
As failover progresses the service set status changes to Unknown. On completion the service sets information shows Service Set 1 and Service Set 2 both running on the same Current Node; the failed node has moved to the failover node without any user intervention and both service sets are now running correctly.
Page 139: Worked Example
Register your B6000 StoreOnce system to your name server (DNS server) before joining the domain. Dependent on your domain topology and size, the AD domain join time may vary significantly. Once failover and failback have completed, do not delete the shares of Service Set 1 that are still listed on Node 2.
Page 140 All shares should be assigned the correct user credentials and mounted on Windows using the correct credentials. See also Configuring users on AD (CIFS shares only) (page 35) In the following example both shares on this Windows Client have been mounted on “Z:” - Share_2_1 and “Y:”...
Page 141 Using the MMC Console you will now see that shares for both service sets are accessed from the same node (in the left-hand panel). The users/group permissions must now be configured for the shares that have moved from Service Set 1. What happens to the GUI during failover...
Page 142 Once configured, backup jobs may resume and data can be written to the shares. IMPORTANT: Once the faulty node has been repaired and failback is run, the Service Sets do not require further configuration. However, the MMC Console continues to show the failed over shares under Node 2 (as well as correctly under the repaired Node 1).
Page 143: A Task Roadmap
A Task roadmap Use the following appendix to identify the tasks that can be performed and whether they are performed from the GUI, CLI or both. Blackout windows All tasks associated with configuring blackout windows for replication or housekeeping are carried out only from the GUI.
Page 144: Software Updates
NTP server All NTP server configuration and monitoring is carried out only from the CLI. See the HP B6000 CLI Reference Guide. Replication All tasks associated with configuring replication, and creating, maintaining and viewing replication mappings are carried out only from the GUI. See Status (Replication) (page 60).
Page 145: Glossary
Glossary Backup devices See Virtual Tape Devices. and slots CIFS Common Internet File System. The protocol used in Windows environments for shared folders. Deduplication Data deduplication compares blocks of data being written to the backup device with data blocks previously stored on the device. If duplicate data is found, a pointer is established to the original data, rather than storing the duplicate data sets.
Page 146 NAS file basis and will run as soon as the cartridge is unloaded and returned to its storage slot or a NAS file has completed writing and has been closed by the appliance. Library A Library is a Virtual Tape Device that appears to the backup application on the host as a physical tape library.
Page 147: About This Guide
HP StoreOnce Backup System in order to optimize performance and minimize the impact of deduplication, replication and housekeeping operations competing for resources. HP StoreOnce B6000 Series StoreOnce CLI Reference Guide (PDF): This guide describes the CLI commands and how to use them.
Page 148: Hp Technical Support
Table 43 Document conventions (continued) Convention Element Bold text Keys that are pressed Text typed into a GUI element, such as a box GUI elements that are clicked or selected, such as menu and list items, buttons, tabs, and check boxes Italic text Text emphasis Monospace text...
Page 149: Registering Your Hp Storeonce Backup System
For more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Registering your HP StoreOnce Backup System Once you have installed and tested your HP StoreOnce Backup System please take a few minutes to register your product.
Page 150: Index
Index connecting to, creating, clear leftover disk, failover, AD authentication, running commands, AD domain, leaving, cli see web management interface administration CLI login, housekeeping page, collect data, appliance page collects logs, replication, command line interface, audience, configure authentication email, CIFS server, configuring support ticket, connect to...
Page 151 HP website, housekeeping providing feedback, blackout windows, download support ticket, housekeeping graph, drive emulation , housekeeping page, drives defining number of, technical support, edit Interface Information tab, device details, store details, edit NAS share, last written, cartridges, email leave AD domain, configuration, licensing, email events,...
Page 152 default, shares page, passwords, slots pause catalyst jobs, defining number of, pause housekeeping, software update, pause replication jobs, sorting permissions replication event history, source appliance, source appliance permissions, port status defining number of, reporting page, power off, system activity, power on, status page replication, storage space usage report,...
Page 153 replication, visible target libraries, web management interface, websites customer self repair, HP , HP Subscriber's Choice for Business, product manuals, write protect, cartridges,...

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Storeonce b6200

HP StoreOnce B6000 Series User Manual

1 Getting Started

2 B6200 Storeonce

3 VTL (Virtual Tape Libraries)

4 Nas

5 HP Storeonce Catalyst

6 Replication

7 Housekeeping

8 Activity

9 Reporting

10 Hardware Problem Report

1 Storage Report

12 Hardware

13 Device Configuration

14 Events

15 Failover

16 Restore Processes with Replication

17 Troubleshooting

A Task Roadmap

Glossary

About this Guide

Index

Quick Links

Troubleshooting

Related Manuals for HP StoreOnce B6000 Series

Summary of Contents for HP StoreOnce B6000 Series

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Table of Contents