To Manage Email Notifications; Test Email; Support Ticket - HP StoreOnce B6000 Series User Manual

This section lists the three types of events that generate email notifications and the addresses to
which the email notifications are sent. If the same event generates email notifications to multiple
addresses, a separate row is used to represent each event/email-address pairing. The fields are:
Table 38 Events notified by email parameters
Name
Severity
email destination

To manage email notifications

1. Click Manage Email Notifications to update the event/email-address association list.
2. On the Manage Email Notifications dialog:
Either choose an existing email address from the dropdown menu and click Select to
display it in the Update events for addresses field
Or enter a new address directly into the Update events for addresses field
3. Select the event group(s) to be associated with the addresses, and click OK to update the list.
The updated list is displayed almost immediately in the Events Notified by Email section.

Test email

Click Test to open the Test Email dialog. Enter the destination email address and optionally a
subject and click OK. An email message is sent only if email notification is enabled.

Support Ticket

IMPORTANT:
for your product. This is the bundled serial number that you will find on a label or toe-tag attached
to the product and not the serial number that appears on the GUI. See
serial numbers (page 122)
This page provides information about the Support Ticket configuration.
Description
Severity of the event (INFO/WARN/ALERT).
The email destination address.
When contacting HP Support it is important to provide the correct serial number
for more details.
Important information about
Support Ticket 103