Troubleshooting; Configuration Errors And Warnings; The Blackberry Enterprise Transporter Cannot Connect To The Blackberry Administration Service; Configuration File Error - Blackberry PRD-07630-054 - Enterprise Server Small/Medium Business Edition Manual

Resource kit

Table of Contents

Installation and Administration Guide

Troubleshooting

The BlackBerry Enterprise Transporter cannot connect

to the BlackBerry Administration Service

Possible cause

If you configured Windows Internet Explorer to use a proxy server by default, the BlackBerry Enterprise Transporter might

not be able to connect to the BlackBerry Administration Service.

Possible solution

To configure the BlackBerry Enterprise Transporter to override the proxy server that you configured, in the

EnterpriseTransporter.exe.config file, add the following text inside the <configuration> tags:

<system.net>

</defaultProxy>

</system.net>

Description

This message appears when the BlackBerry Enterprise Transporter configuration file (EnterpriseTransporter.exe.config)

contains invalid information.

Possible solution

Try performing the following actions:

•

Read the additional information that is displayed with the error message to determine the problem.

Troubleshooting

Table of Contents

Enterprise server server resource kit