Table of Contents
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Installation and Administration Guide
Option
Move all user accounts on a
BlackBerry Enterprise Server
Data that the migration process does not
move
Data
User accounts that are not BlackBerry-
enabled
Administrative role assignment
8
Description
MDM domain for a different group, or if you install a new BlackBerry Enterprise
Server environment as a new MDM domain, and you want to move users to the
new production environment.
If you want to move all of the user accounts on a BlackBerry Enterprise Server to
a new MDM domain, you can use the tool in bulk mode.
For example, you can use this option to upgrade your organization's
environment in phases to the latest version of the BlackBerry Enterprise Server.
If you enable bulk mode and configure custom default settings to apply to
individual user accounts (the IT policies, software configurations, and groups to
assign to user accounts), the destination BlackBerry Administration Service
must process the different settings for each user account. As a result, the
migration process might take longer than expected to complete.
If you enable bulk mode, it is a best practice to configure a single default setting
to apply to all user accounts. You can modify the IT policy, software
configuration, and group assignments using the BlackBerry Administration
Service after the migration is complete. If you want to assign custom default
settings to individual user accounts as part of the migration process, it is a best
practice to use live mode.
Description
The BlackBerry Enterprise Transporter does not move user accounts that are
not BlackBerry-enabled (for example, administrator accounts that cannot be
assigned a device).
If you move user accounts from a BlackBerry Enterprise Server 5.0 or later to a
different BlackBerry Enterprise Server 5.0 or later, the migration process does
not move the administrative roles that are assigned to the user accounts. You
can manually assign the administrative roles to the user accounts after the
migration process completes, or you can create groups for user accounts and
assign roles to the groups in the destination BlackBerry Enterprise Server.
BlackBerry Enterprise Transporter
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Table of Contents
Troubleshooting
