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Installation and Administration Guide
Troubleshooting
User account status: Skipped
On the Report tab, this status message appears for user accounts that were previously moved to the destination BlackBerry
Enterprise Server.
User account status:
MigrationSkippedDueToValidationFailure
Description
On the Report tab, this status message appears for user accounts that were not moved to the destination BlackBerry
Enterprise Server because the BlackBerry Enterprise Transporter could not validate the user accounts.
Possible solution
Use the information that appears on the Report tab to resolve the issue.
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Table of Contents
Troubleshooting
