One Or More User Accounts Do Not Have A Destination Server Set; Troubleshooting Preview Errors; Error: Destination Contains Servers Older Than 5.0; Application Error Messages - Blackberry PRD-07630-054 - Enterprise Server Small/Medium Business Edition Manual

Resource kit

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Installation and Administration Guide

Troubleshooting

One or more user accounts do not have a Destination

Server set

Description

This message appears if you did not select a destination BlackBerry Enterprise Server for one or more user accounts in the

User Manifest Configuration window.

Possible solution

For more information about configuring the settings for user accounts that you want to move, see

Configure the default

settings that apply to specific user

accounts.

Description

This message appears if BlackBerry Enterprise Server 5.0.x and an earlier version of the BlackBerry Enterprise Server are

both present in the destination MDM domain.

Possible solution

Upgrade all BlackBerry Enterprise Server instances in the destination MDM domain to 5.0 or later, and then run the

BlackBerry Enterprise Transporter.

Failed to initialize <source/destination> database connection

Description

This message appears when the BlackBerry Enterprise Transporter cannot connect to the specified database, or the

database is not a valid BlackBerry Configuration Database.

Table of Contents

Troubleshooting

Enterprise server server resource kit