Moving User Accounts To A Destination Blackberry Enterprise Server 4.1.4 To 4.1.7 - Blackberry PRD-07630-054 - Enterprise Server Small/Medium Business Edition Manual

Installation and Administration Guide
Consideration
The BlackBerry Enterprise Transporter
does not support the version of the
destination BlackBerry Enterprise
Server.
If devices use BlackBerry Device Software 4.0.0 to 4.0.1, consider the following information:
Consideration
IT policies might not be applied to
BlackBerry devices.
Moving user accounts to a destination BlackBerry
Enterprise Server 4.1.4 to 4.1.7
If you move user accounts to a destination BlackBerry Enterprise Server that is 4.1.4 to 4.1.7, consider the following
information:
Consideration
Issues might occur if the user ID of a
user account already exists on the
destination BlackBerry Enterprise
Server.
If BlackBerry devices use BlackBerry Device Software version 4.5.0 or later or version 5.0 or later, and your organization's
environment uses the BlackBerry Enterprise Server for IBM Lotus Domino, consider the following information:
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Description
Upgrade the destination BlackBerry Enterprise Server to a version that the
BlackBerry Enterprise Transporter supports.
Description
If the destination BlackBerry Configuration Database does not contain the
optional ITPolicyKeyMapping table, the IT policies on the destination BlackBerry
Enterprise Server are not applied to devices after you move the user accounts.
Before you move the user accounts, update the BlackBerry Device Software on
devices to 4.0.2 or later, or add the ITPolicyKeyMapping table to the destination
BlackBerry Configuration Database. You can also run the BlackBerry Enterprise
Transporter with the Ignore Warnings check box selected, and activate the user
accounts again on the destination BlackBerry Enterprise Server if the IT policy is
not applied to the devices. You are not required to permanently delete the data
on the devices before you activate the user accounts again.
Description
If the user ID of a user account on the source BlackBerry Enterprise Server is the
same as a user ID on the destination BlackBerry Enterprise Server, the user's
BlackBerry device might not work as expected after you migrate the account.
Before you move the user account, delete the user account from the source
BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again,
and activate the BlackBerry device.
Premigration considerations