Premigration Considerations; Blackberry Enterprise Server Compatibility; Moving User Accounts To A Destination Blackberry Enterprise Server 5.0 Or Later; Moving User Accounts To A Destination Blackberry Enterprise Server 4.1.4 To 4.1.7 - Blackberry PRD-07630-054 - Enterprise Server Small/Medium Business Edition Manual

Installation and Administration Guide

Premigration considerations

BlackBerry Enterprise Server compatibility

Moving user accounts to a destination BlackBerry
Enterprise Server 5.0 or later
If the version of the source BlackBerry Enterprise Server for Microsoft Exchange is earlier than version 5.0, consider the
following information:
Consideration
The BlackBerry Enterprise Transporter
might require more time than expected
to move user accounts to the
destination BlackBerry Enterprise
Server for Microsoft Exchange.
Moving user accounts to a destination BlackBerry
Enterprise Server 4.1.4 to 4.1.7
If you move user accounts to a destination BlackBerry Enterprise Server that is version 4.1.4 to 4.1.7, consider the
following information:
Consideration
Issues might occur if the user ID of a
user account already exists on the
destination BlackBerry Enterprise
Server.
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Description
In specific circumstances, if the version of the source BlackBerry Enterprise
Server for Microsoft Exchange is earlier than version 4.1 SP6 MR5, the
BlackBerry Enterprise Transporter might require more time than expected to
move user accounts to the destination MDM domain. Before you try to move the
user accounts, upgrade the source BlackBerry Enterprise Server for Microsoft
Exchange to version 4.1 SP6 MR5 or later.
Description
If the user ID of a user account on the source BlackBerry Enterprise Server is the
same as a user ID on the destination BlackBerry Enterprise Server, the user's
BlackBerry device might not work as expected after you migrate the account.
Before you move the user account, delete the user account from the source
Premigration considerations
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