Copy And Scan Problems - Xerox WorkCentre 7120 User Manual

Multifunction printer
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Copy and Scan Problems

When the copy or scan quality is poor, select the closest symptom from the following table to correct
the problem.
If the copy quality does not improve after carrying out the appropriate action, contact Xerox Customer
Support or your reseller.
Symptom
Lines or streaks only present in copies made
from the document feeder.
Spots present in copies taken from the
document glass.
The reverse side of the original is showing on
the copy or scan.
Image is too light or dark.
Colors are off.
Solution
There is debris on the document glass. When scanning, the
paper from the document feeder passes over the debris
creating lines or streaks. Clean all glass surfaces with a lint
free cloth.
There is debris on the document glass. When scanning, the
debris creates a spot on the image. Clean all glass surfaces
with a lint free cloth.
Copy: Turn on Background Suppression.
Scan: Turn on Background Suppression.
Copy: Use the Image Quality settings to lighten, darken or
adjust contrast.
Scan: Use the Advanced Settings Tab to lighten, darken or
adjust contrast.
Copy: Use the Image Quality settings to adjust color balance.
Scan: Confirm the correct Original Type is set.
WorkCentre 7120 Multifunction Printer
Troubleshooting
203
User Guide

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