Page 1: User Guide
Xerox WorkCentre 7120 Multifunction Printer Xerox WorkCentre 7120 ® ® User Guide Guide d'utilisation Dansk Italiano Betjeningsvejledning Magyar Guida per l’utente Felhasználói útmutató Русский Deutsch Norsk Benutzerhandbuch Brukerhåndbok Руководство пользователя Suomi Türkçe Español Käyttöopas Kullanıcı Kılavuzu Guía del usuario Ελληνικά...
Page 2 © 2010 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so forth.
Page 3: Table Of Contents
Xerox Welcome Center........
Page 4 Contents Installing the Software ..............42 Operating System Requirements .
Page 5 Contents Using Color Corrections ..............75 Color Corrections for Windows.
Page 6 Accessing Xerox Scan Utility........
Page 7 Contents Loading Original Documents ............145 Document Glass .
Page 8 Contents Troubleshooting Control Panel Messages ..............176 General Troubleshooting.
Page 9 Contents Performance Specifications ............. 213 Resolution .
Page 10 Contents WorkCentre 7120 Multifunction Printer User Guide...
Page 11: Safety
Safety This chapter includes: • Electrical Safety on page 12 • Operational Safety on page 14 • Maintenance Safety on page 15 • Printer Symbols on page 16 • Product Safety Certification on page 17 • Environmental Health and Safety Contacts on page 18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements.
Page 12: Electrical Safety
Safety Electrical Safety WARNINGS: • Do not push objects, including paper clips or staples, into slots or openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock. • Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so.
Page 13: Emergency Power Off
Emergency Power Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cable from the electrical outlet. Contact an authorized Xerox Service Representative to correct the problem: • The printer emits unusual odors or makes unusual noises.
Page 14: Operational Safety
Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Page 15: Maintenance Safety
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. WorkCentre 7120 Multifunction Printer User Guide...
Page 16: Printer Symbols
Safety Printer Symbols Symbol Description Warning or Caution: Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Do not touch components with this symbol as personal injury could result.
Page 17: Product Safety Certification
Safety Product Safety Certification This product is certified by the following agency using the safety standards listed: Agency Standard UL60950 IEC60950 WorkCentre 7120 Multifunction Printer User Guide...
Page 18: Environmental Health And Safety Contacts
Safety Environmental Health and Safety Contacts For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact: USA: 1-800-828-6571 Canada: 1-800-828-6571 www.xerox.com/environment Europe: +44 1707 353 434 www.xerox.com/environment_europe WorkCentre 7120 Multifunction Printer User Guide...
Page 19 Features This chapter includes: • Before Using the Printer on page 20 • Parts of the Printer on page 21 • Printer Configuration on page 29 • Control Panel on page 32 • More Information on page 35 WorkCentre 7120 Multifunction Printer User Guide...
Page 20: Features
Features Before Using the Printer Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox website for online solutions and support. www.xerox.com/office/worldcontacts If you require further assistance, contact our experts at the Xerox Welcome Center. A local representative telephone number may have been provided when the product was installed.
Page 21: Parts Of The Printer
Features Parts of the Printer This section includes: • Front-Left View on page 22 • Right-Rear View on page 23 • Telephone and Fax Connection Option on page 24 • Document Feeder on page 25 • Internal Components on page 26 •...
Page 22: Front-Left View
Features Front-Left View wc7120-001 Document cover Front cover Document glass Tray 1, 2, 3, 4 Control panel Locking Casters Center Tray Upper 10. Tray 5 (Bypass) Center Tray Lower 11. Stylus pen holder Power Switch 12. Stylus pen WorkCentre 7120 Multifunction Printer User Guide...
Page 23: Right-Rear View
Features Right-Rear View wc7120-002 Cover E 5. Adjusting foot Cover A 6. Reset button Cover B 7. USB interface connector Cover C 8. Network connector WorkCentre 7120 Multifunction Printer User Guide...
Page 24: Telephone And Fax Connection Option
Features Telephone and Fax Connection Option LINE3 LINE2 LINE1 wc7120-005 Telephone 3. Line 2 Line 1 4. Line 3 WorkCentre 7120 Multifunction Printer User Guide...
Page 25: Document Feeder
Features Document Feeder wc7120-004 wc7120-104 Confirmation indicator 6. Document feeder tray Lever 7. Document stopper Left cover 8. Document output tray Inner cover 9. CVT glass Document guides 10. Document glass WorkCentre 7120 Multifunction Printer User Guide...
Page 26: Internal Components
Features Internal Components wc7120-003 Toner cartridges 5. Drum cartridge cover Main power switch 6. Drum cartridge cover release lever Drum cartridges 7. Waste toner container Cleaning bar 8. Fuser unit WorkCentre 7120 Multifunction Printer User Guide...
Page 27: Integrated Office Finisher Option
Features Integrated Office Finisher Option wc7120-007 Center tray 4. Front cover Integrated Office Finisher 5. Top cover Staple cartridge WorkCentre 7120 Multifunction Printer User Guide...
Page 28: Office Lx Finisher Option
Features Office LX Finisher Option wc7120-006 Tray attachment 8. Main staple cartridge Booklet unit (option) 9. Front cover Booklet unit side cover 10. Office Finisher LX Booklet staple cartridge 11. Front transport cover Top cover 12. Hole punch waste container Finisher tray 13.
Page 29: Standard Features
Duplex Automatic Document Feeder that holds up to 110 sheets • 2 GB RAM memory • Foreign Device Interface • Xerox Extensible Interface Platform • Hard drive that provides feature support for special job types, additional forms, and macros • PCL 6, PCL 5 •...
Page 30: Printer Options
Xerox Secure Access Unified ID System • Job Based Network Accounting • Common Access Card Authentication (CAC) Other • PostScript • Work Surface • Envelope Feeder Tray • Media Card Reader For more information on options, go to www.xerox.com/office/WC7120supplies. WorkCentre 7120 Multifunction Printer User Guide...
Page 31: Energy Saver Mode
Press the Energy Saver button to return the printer to normal operation. Receipt of a job or accessing the printer using CentreWare Internet Services also cancels Energy Saver mode. For details, see the System Administrator Guide at www.xerox.com/office/WC7120docs. WorkCentre 7120 Multifunction Printer...
Page 32: Control Panel
Features Control Panel This section includes: • Control Panel Layout on page 32 • Printer Information on page 33 Control Panel Layout PQRS WXYZ 11 10 wc7120-103 Item Description Services Home Press to access features such as copy, scan, and fax, on the touch screen.
Page 33: Printer Information
Features Item Description Start Press to start a copy, scan, or fax job. Deletes numeric values or the last digit entered using the alphanumeric keys. Dial Pause Inserts a pause in a fax number. Alphanumeric Keys Enter alphanumeric information. Services Press to access the options for the selected feature, such as copy, scan, and fax, on the touch screen.
Page 34: Accounting
The User ID appears in the upper right corner of the touch screen. To log out, press Log In/Out, touch the User ID, then touch Log Out. For details, see the System Administrator Guide at www.xerox.com/office/WC7120docs. WorkCentre 7120 Multifunction Printer...
Page 35: More Information
Quick Use Guide Packaged with printer User Guide (PDF) Software and Documentation disc www.xerox.com/office/WC7120docs System Administrator Guide www.xerox.com/office/WC7120docs Recommended Media List www.xerox.com/paper (United States) www.xerox.com/europaper (Europe) Printer Management Tools www.xerox.com/office/WC7120drivers Online Support Assistant www.xerox.com/office/WC7120support Technical Support www.xerox.com/office/WC7120support WorkCentre 7120 Multifunction Printer...
Page 36 Features WorkCentre 7120 Multifunction Printer User Guide...
Page 37: Installation And Setup
Turning the Printer Off on page 40 • Installing the Software on page 42 • Using CentreWare Internet Services on page 47 See also: Online Support Assistant at www.xerox.com/office/WC7120support. System Administrator Guide at www.xerox.com/office/WC7120docs. WorkCentre 7120 Multifunction Printer User Guide...
Page 38: Installation And Setup Overview
Installation and Setup Installation and Setup Overview Before you can use the printer, you must: Make sure the printer is connected correctly and turned on. Install software drivers and utilities. Configure the software. Physical Connection You can connect to the printer over a network. Connect to a functioning and dedicated fax telephone line for the optional fax.
Page 39 Installation and Setup Open the front cover. wc7120-015 Press the main power switch to the on position. wc7120-011 Close the front cover. Press the power switch, visible on the lower center tray, to the on position to turn the printer on. The printer takes approximately 35 seconds to warm up before use.
Page 40: Turning The Printer Off
Installation and Setup Turning the Printer Off Press the power switch, visible on the lower center tray, to the off position to turn the printer off. Internal processing takes place before the printer shuts off. Notes: • Wait five seconds after any active job completes before turning the printer off. •...
Page 41: Assigning A Network Address
If the network uses a DHCP server, the printer automatically acquires a network address. To assign a static IP address, configure DNS server settings, or configure other TCP/IP settings, see the System Administrator Guide at www.xerox.com/office/WC7120docs. WorkCentre 7120 Multifunction Printer...
Page 42: Installing The Software
• Install the Xerox printer driver • If scanning is installed, install the Xerox scan driver Installing a Network Printer Before installing drivers, ensure that the printer is plugged in, turned on, connected to an active network and has a valid IP address.
Page 43: Installing The Drivers And Utilities For Macintosh
If scanning is installed, click the desired scan driver: • TWAIN • 10. If scanning is installed, select Xerox Scan Utility. 11. Click Install. 12. When the installation completes, click Finish. Installing the Drivers and Utilities for Macintosh To access all features of the printer, you must: •...
Page 44 Click Add. Confirm that the first drop-down list is set to Rendezvous for a network connection. Click the printer. Click Xerox in the Printer Model drop-down list. Click the printer model, then click Add. Note: If the printer was not detected by the network, check to make sure that the printer is on, and the Ethernet cable is connected properly.
Page 45: Adding The Printer For Os X Version 10.5
Type the printer’s IP address in the Address field. Type a name for the printer. Type a location for the printer. Click Xerox in the Print Using drop-down list. 10. Click the printer model, then click Add. Adding the Printer for OS X Version 10.5 Open the Applications folder, then double-click System Preferences.
Page 46: Unix And Linux Drivers
The following drivers are also available for Windows only at: www.xerox.com/office/WC7120drivers. • Xerox Global Print Driver™: Use to print to any PCL or PostScript-enabled printer on your network, including those made by other manufacturers. The driver configures itself for the printer you select.
Page 47: Using Centreware Internet Services
• TCP/IP and HTTP must be enabled in the printer. For details see the System Administrator Guide at www.xerox.com/office/WC7120docs. Finding The Printer’s IP Address The printer’s IP address is required to use CentreWare IS. If you do not know the IP Address, print the Configuration Report.
Page 48 Installation and Setup WorkCentre 7120 Multifunction Printer User Guide...
Page 49: Printing
Printing This chapter includes: • Printing Overview on page 50 • Supported Media on page 51 • Loading Media on page 53 • Printing on Special Media on page 60 • Selecting Printing Options on page 63 • Printing on Both Sides of the Paper on page 68 •...
Page 50: Printing Overview
CTRL+P for Windows, or CMD+P for Macintosh. Select your printer from the list. Access the printer driver settings by selecting Properties or Preferences (Windows), or Xerox Features for Macintosh. The title of the button may vary depending on your application.
Page 51: Supported Media
Damage caused by using unsupported paper and specialty media is not covered by the Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas.
Page 52: Media That Can Damage Your Printer
Printing Media That Can Damage Your Printer Your printer is designed to use a variety of paper and media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Do not use the following: •...
Page 53: Loading Media
Printing Loading Media This section includes: • Loading Paper in Trays 1 through 4 on page 53 • Loading Paper in Tray 5 (Bypass Tray) on page 55 • Loading Envelopes in Tray 5 (Bypass Tray) on page 57 • Loading Envelopes in the Envelope Tray on page 58 •...
Page 54: To Load Paper In Tray 1,2,3,4
Printing The following custom paper sizes are also supported: X width between 182 and 432 mm (7.2 x 17 in.), and Y length between 140 and 297 mm (5.5 x 11.6 in.). Custom paper sizes can be specified in 1-mm increments. Tray 1, Tray 2, Tray 3, and Tray 4 accept paper weights from 60 g/m²...
Page 55: Loading Paper In Tray 5 (Bypass Tray)
Printing Load the paper against the left-hand side of the tray. wc7120-028 Note: Do not load paper above the maximum fill line. Doing so may cause paper jams. Adjust the guides so they touch the edges of the stack. wc7120-029 Push the tray completely into the printer.
Page 56 Printing • Labels • Heavyweight labels • Pre-printed • Envelope • Gloss • Gloss Reload • Heavyweight gloss • Heavyweight gloss reload Tray 5 (Bypass Tray) accepts a maximum of approximately 50 sheets of 80 g/m² paper. Tray 5 (Bypass Tray) accepts the following range of paper sizes: from A6, 100 x 148 mm (3.9 x 5.8 in.) to A3, 297 x 420 mm (11 x 17 in.).
Page 57: Loading Envelopes In Tray 5 (Bypass Tray)
Printing Slide the guides so they just touch the edges of the stack. wc7120-025 Note: Do not load paper above the maximum fill line. Doing so may cause paper jams. If required, choose paper size, type, or color on the printer touch screen, then touch Confirm. If you have not changed the media type, touch Confirm on the touch screen.
Page 58: Loading Envelopes In The Envelope Tray
Printing 11. Touch Coupled as Envelope Feeder, touch Save, then touch Close. 12. Under Features, scroll up, then touch Paper Tray Settings. 13. Touch Paper Tray Attributes, then touch Tray 1. 14. Touch the check box for Envelope Feeder, then touch Change Settings. 15.
Page 59 Printing Load the envelopes in the envelope tray flap side down. Flaps should be closed and on the leading edge, toward the left side of the tray. Notes: • Printing will appear on the side facing up. • Do not load envelopes above the maximum fill line. Doing so may cause jams. wc7120-032 Adjust the guides in the envelope tray so they touch the edges of the stack.
Page 60: Printing On Special Media
Never use envelopes with windows or metal clasps: they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada.
Page 61: Printing On Labels
Printing Printing on Labels Labels can be printed from Trays 1, 2, 3, 4, and 5 (Bypass Tray). Guidelines • Use labels designed for laser printing. • Do not use vinyl labels. • Do not use dry gum labels. • Print only on one side of the sheet of labels.
Page 62: Printing On Glossy Paper
Printing on Glossy Paper Glossy paper can be printed from Tray 1, 2, 3, 4, and 5 (Bypass Tray). To order paper or specialty media, contact your local reseller or go to the Xerox Supplies website for your printer: www.xerox.com/office/WC7120supplies.
Page 63: Selecting Printing Options
Printing Selecting Printing Options Printing options are specified as Printing Preferences in Windows, and Xerox Features in Macintosh. Printing Options include settings for 2-sided printing, page layout, and print quality. • Printing Options for Windows on page 63 • Setting Default Printing Options for Windows on page 64 •...
Page 64: Setting Default Printing Options For Windows
Printing PCL 6 Printing Options PostScript Printing Options Advanced Paper/Output Paper/Output • Copies • Copies • Collate • Collate • Banner Sheet • Banner Sheet • Offset Sets • Offset Sets • Bypass Tray Feed Edge • Bypass Tray Feed Edge Image options Image options •...
Page 65: Selecting Printing Options For An Individual Job In Windows
Printing Selecting Printing Options for an Individual Job in Windows To use specific printing options for a single job, change the printing properties before sending the job to the printer. These settings override default printing options for the current job only. With the document open in your application, click File, then click Print.
Page 66: Printing Options For Macintosh
Printing Printing Options for Macintosh The following table lists printing options organized in drop-down lists within the Xerox Features print dialog box. Menu Printing Options Paper/Output Special Pages • Add Covers • Add Inserts • Add Exceptions Layout/Watermark • Booklet Layout •...
Page 67: Selecting Options For An Individual Job For Macintosh
To select finishing features in the Macintosh printer driver: In the printer driver, click the Copies & Pages menu, then select Xerox Features. In the Paper/Output dialog box, click the arrow to the right of the Finishing section, then select the desired finishing options.
Page 68: Printing On Both Sides Of The Paper
Printing Printing on Both Sides of the Paper • Media Types for Automatic 2-Sided Printing on page 68 • Printing a 2-Sided Document on page 69 • 2-Sided Page Layout Options on page 69 Media Types for Automatic 2-Sided Printing The printer can automatically print a 2-sided document on supported paper.
Page 69: Printing A 2-Sided Document
Macintosh In the application, click Portrait, Landscape or Rotated Landscape page orientation. In the Print dialog box, select Xerox Features from the Copies & Pages menu. Click 2-Sided Print, or 2-Sided Print, Flip on Short Edge. WorkCentre 7120 Multifunction Printer...
Page 70: Selecting Paper
Printing Selecting Paper When you send your print job to the printer, you can choose to let the printer automatically select which paper to use based on the document size, paper type and paper color you select, or you can select a specific tray loaded with the desired paper.
Page 71: Printing Multiple Pages To A Single Sheet (N-Up)
Printing Printing Multiple Pages to a Single Sheet (N-Up) When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print one, two, four, six, nine, or 16 pages per side. Windows In the printer driver, click the Layout/Watermark tab. Click Pages Per Sheet (N-Up).
Page 72: Printing Booklets
Printing Printing Booklets With 2-sided printing, you can print a document in the form of a small booklet. Create booklets for any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and prints four page images per sheet of paper (two on each side). The pages are printed in the correct order so that you can fold and staple the pages to create the booklet.
Page 73: Selecting Booklet Printing Using A Booklet Maker
Click OK. Macintosh In the Print dialog box, click Copies & Pages, click Xerox Features, then click the Paper/Output. Click the arrow to the right of Finishing, then select Booklet Creation. In the Booklet Creation dialog box, under Booklet Finishing, do one of the following: Click None: no folding or stapling.
Page 74: Selecting Booklet Printing Without Using A Booklet Maker
If desired, select Print Page Borders from the drop-down list. Click OK. Macintosh In the Print dialog box, click Copies & Pages, click Xerox Features, then click Layout/Watermark. Under Booklet Layout, click Enabled. Click Booklet Options. The paper size is automatically selected. To manually specify the paper size, under Booklet Paper Size, clear the Automatically Select check box, click the down arrow, then select the paper size.
Page 75: Using Color Corrections
Printing Using Color Corrections This section includes: • Color Corrections for Windows on page 75 • Color Corrections for Macintosh on page 76 • Selecting Color Correction on page 76 The Color Correction options provide simulations of different color devices. Automatic is the recommended correction for general image processing.
Page 76: Color Corrections For Macintosh
CMYK Color arrow, then click Commercial, SNAP, SWOP, EuroScale, or Japan Color. Macintosh In the Print dialog box, from the Copies & Pages menu, click Xerox Features, click Image Options, then click Output Color Correction. Select the desired color correction: Automatic, sRGB, Black & White or Press Match.
Page 77: Printing In Black And White
In the printer driver, click Properties, then click the Color Options tab. Under Color Corrections, click Black and White, then click OK. Macintosh In the Print dialog box, click Copies & Pages, click Xerox Features, then click Color Options. Under Color Corrections, click Black and White. WorkCentre 7120 Multifunction Printer...
Page 78: Printing Cover Pages
Printing Printing Cover Pages A cover page is the first or last page of a document. You can choose a different paper source for the cover page than for the body of a document. For instance, use your company letterhead for the first page of a document, or use heavyweight paper for the first and last pages of a report.
Page 79: Windows
In the Add Covers window, click the desired options, then click OK. Macintosh In the Print dialog box, click Copies & Pages, click Xerox Features, then click Add Covers. Click Before document or After document. Click the desired options, then click OK.
Page 80: Printing Insert Pages
In the printer driver, click the Special Pages tab, then click Add Inserts. In the Add Inserts window, select the desired options, then click OK. Macintosh In the Print dialog box, click Copies & Pages, click Xerox Features, then click Special Pages. Click Add Inserts. Select the desired options, then click OK.
Page 81: Printing Exception Pages
Click Add Exceptions. Click the desired settings, then click OK. Macintosh In the Print dialog box, click Copies & Pages, then click Xerox Features. Click Special Pages, then click Add Exceptions. Click the desired settings, then click OK. WorkCentre 7120 Multifunction Printer...
Page 82: Scaling
Printing Scaling To reduce or enlarge your printed page images select a scaling value between 25 and 400 percent. The default value is 100 percent. Windows In the printer driver, click the Paper/Output tab. Click the down arrow to the right of the Paper field, then click Other Size. In the Paper Size window, click the arrow to the right of Scale Options, then click one of the following options: •...
Page 83: Printing Watermarks
Printing Printing Watermarks A watermark is additional text that can be printed across one or more pages. For example, terms like Draft and Confidential, which you might stamp on a page before distribution, can be inserted as a watermark. Using the watermark feature, you can do any of the following: •...
Page 84: Macintosh
Printing Macintosh In the Print dialog box, click Copies & Pages, then click Xerox Features. • Click the Watermark down arrow, then click the desired existing watermark. • To modify a watermark, click the Watermark down arrow, click Edit, make the desired settings in the Watermark Editor dialog box, then click OK.
Page 85: Printing Mirror Images For Windows
Printing Printing Mirror Images for Windows If the PostScript option is installed, you can print pages as a mirror image. Images mirror left to right when printed. In the printer driver, click the Advanced tab. Click the Image Options plus sign (+), click Mirrored Output, then click Yes. WorkCentre 7120 Multifunction Printer User Guide...
Page 86: Creating And Saving Custom Sizes
Printing Creating and Saving Custom Sizes You can print custom-size paper from Trays 1, 2, 3, 4, and 5 (Bypass Tray). Custom size paper settings are saved in the printer driver, and are available for you to select in all your applications. Note: For details, see Loading Media...
Page 87: Job Completion Notification For Windows
Printing Job Completion Notification for Windows You can choose to be notified when your job is finished printing. A message appears in the lower right corner of your computer screen with the name of the job and the name of the printer where it was printed. Note: This feature is only available when your printer is connected to your Windows computer over a network.
Page 88: Printing From Usb Flash Drive
Printing Printing from USB Flash Drive PDF, TIFF, and XPS files can be printed directly from a USB Flash Drive. Notes: • Printing from the USB option must be enabled by the System Administrator. • The USB port and the optional Media Card Reader cannot be used at the same time. If present, remove the cable for the Media Card Reader before using the USB port on the control panel.
Page 89: Printing From Media Card Reader
Printing Printing from Media Card Reader JPEG, TIFF, DCF 1.0, and TIFF files can be printed directly from a Compact Flash card inserted in the optional Media Card Reader. Notes: • The print from USB option must be enabled by the System Administrator. •...
Page 90: Printing Special Job Types
In the Secure Print window, type and confirm a 1- to 12-digit passcode. Click OK. Macintosh In the print dialog box, click Copies & Pages, then click Xerox Features. Click the Job Type menu, then click Secure Print. Type and confirm a 1- to 12-digit passcode.
Page 91: Printing A Sample Set
Click Properties, click Paper/Output, click the Job Type menu, then click Sample Set. Click OK. Macintosh In the print dialog box, click Copies & Pages, then Xerox Features. Click the Job Type menu, then click Sample Set. Printing or Deleting the Job at the Printer CAUTION: Once deleted, a job cannot be restored.
Page 92: Charge Print
When this feature is enabled, only the print jobs of authenticated users can be printed. This feature must be configured by the System Administrator. For details, see the System Administrator Guide at www.xerox.com/office/WC7120docs. To print using this feature: Print the job from your application.
Page 93: Sending A Print Job To A Fax Machine
Printing Macintosh In the print dialog box, click Copies & Pages, then Xerox Features. Click the Job Type menu, click Store File in Folder. In the Store File in Folder dialog box, type a job name. Select a folder on the printer.
Page 94 Printing WorkCentre 7120 Multifunction Printer User Guide...
Page 95: Copying
Copying This chapter includes: • Basic Copying on page 96 • Adjusting Copy Options on page 98 See also: System Administrator Guide at www.xerox.com/office/WC7120docs for details on managing copy functions. WorkCentre 7120 Multifunction Printer User Guide...
Page 96: Basic Copying
Copying Basic Copying To make copies: On the control panel, press the yellow Clear All button to remove previous copy settings. Load the original document. Use the document glass for single copies or paper that cannot be fed using the document feeder. Use the document feeder for multiple or single pages. Document Glass •...
Page 97 Copying Use the alphanumeric keypad on the control panel to enter the number of copies. The number of copies appears in the upper-right corner of the touch screen. • To correct the number of copies entered using the alphanumeric keypad, press the C button, then reenter the number.
Page 98: Adjusting Copy Options
Copying Adjusting Copy Options This section includes: • Basic Settings on page 98 • Image Quality Adjustments on page 102 • Layout Adjustments on page 104 • Output Format Adjustments on page 108 • Advanced Copying on page 114 Basic Settings The Copy tab appears when the touch screen Copy button is touched.
Page 99: Reducing Or Enlarging The Image
Copying Reducing or Enlarging the Image To reduce or enlarge the image: Touch Copy on the touch screen. To reduce or enlarge the image proportionally, do one of the following: • Touch the plus or minus (+/–) buttons. • Touch Reduce/Enlarge, then touch the plus or minus (+/–) buttons. To reduce or enlarge the image proportionally by a preset amount, such as to fit a particular paper size: Touch Reduce/Enlarge.
Page 100: Collated Copies
Copying Press the green Start button. The document feeder automatically copies both sides of a 2-sided original. Note: When using the document glass for 2-sided copying, a message appears at the top of the touch screen when it is time to place the next original on the glass. Other options are available under 2-Sided Copying: •...
Page 101: Stapling Copies
Copying Stapling Copies If the printer has the optional Integrated Office Finisher, copies can be automatically stapled with one staple. The Office Finisher LX can automatically staple with two staples. To select stapling: Touch Copy on the touch screen. Under Copy Output, touch Collated 1 Staple. For additional stapling options, touch More.
Page 102: Image Quality Adjustments
Copying Creating Booklets Copies can be printed in the form of a booklet. The page images are reduced to print two images per side of each printed page. The pages can then be folded and stapled manually. With the Office Finisher LX, pages can be creased and stapled automatically.
Page 103: Automatically Suppressing Background Variations
Copying In the Image Options window: To lighten or darken the image, touch the Lighten/Darken pointer, then move it toward Lighten or Darken. To sharpen or soften the image, touch the Sharpness pointer, then move it toward Sharpen or Soften. To make the image colors more or less vivid, touch the Saturation pointer, then move it toward Vivid or Pastel.
Page 104: Layout Adjustments
Copying Adjusting the Color Balance If you have a color original, you can adjust the balance of the printing colors between cyan, magenta, yellow, and black before you print your copy. To adjust the color balance: Touch Copy on the touch screen, then touch the Image Quality tab. Touch Color Balance.
Page 105: Book Copying
Copying Book Copying When copying a book, magazine, or other bound document, you can copy either the left or right page, or both pages onto a single sheet of paper. You must use the document glass to make copies from books, magazines, or other bound documents. Do not place bound originals in the document feeder.
Page 106: Specifying The Original Size
Copying To specify the copy start page and copy end page, touch Starting & Ending Page. For Starting Page: touch Left Page or Right Page. • For Ending Page: touch Left Page or Right Page. • To specify the Binding Edge Erase amount, the space between the image area and the binding, touch the plus or minus (+/–) buttons.
Page 107: Shifting The Image
Copying Shifting the Image You can change the placement of the image on the copy page. This is useful if the image size is smaller than the page size. Originals must be positioned correctly for image shift to work correctly. For details, see Basic Copying on page 96.
Page 108: Output Format Adjustments
Copying Inverting the Image Originals can be printed as mirror images. This reflects each image left to right on the page. Originals can be printed as negative images: the positive image is printed as a negative. To invert images: Touch Copy on the touch screen, then touch the Layout Adjustment tab. To mirror images, touch Invert Image, then touch Mirror Image.
Page 109 Copying If the Office Finisher LX with Booklet Maker option is installed, touch No Crease & Staple, Crease & Staple or Crease Only. You can add margins in the center binding area to compensate for the thickness of the booklet: Touch Binding Shift, then touch the plus or minus (+/–) buttons to set the shift.
Page 110: Page Layout
Copying Page Layout You can copy multiple original pages onto one side of a sheet of paper. The size of the page images is reduced proportionally to fit on the selected paper. To copy multiple pages on a sheet: Touch Copy on the touch screen, then touch the Output Format tab. Touch Page Layout.
Page 111: Adding Annotations
Copying Adding Annotations Annotations, such as page numbers and the date, can be automatically added to copies. To add annotations: Touch Copy on the touch screen, then touch the Output Format tab. Touch Annotations. To insert a comment: Touch Comment, then touch On. On the next screen, touch the desired comment in the list of stored comments.
Page 112 Copying To specify the number of digits, touch Number of Digits. To select the minimum number of digits necessary, touch Auto Assign, then touch Save. To select a specific number of digits, touch Manual Assign, then touch the plus or minus (+/–) buttons to insert up to 9 leading zeros, then touch Save.
Page 113 Copying Identification Card Copying This feature allows you to copy both sides of a small original, such as an identification card, onto the same side of a page. Open the document feeder and place the card in the upper left hand corner of the document glass. Note: Place the card slightly away from the top left corner of the document glass to capture the whole image of the card.
Page 114: Advanced Copying
Copying Advanced Copying Use the Job Assembly tab to change the following settings: • Building a Job on page 114 • Printing a Sample Copy on page 116 • Combining Original Sets on page 116 • Delete Outside/Delete Inside on page 117 •...
Page 115 Copying For each additional segment you wish to copy, repeat Step 3. When all segments have been scanned, in the Copy screen, touch Last Original. The entire copy job prints. Note: Because all the segments print as one job, you can select options such as covers or booklet creation that will apply to the entire job.
Page 116: Printing A Sample Copy
Copying Printing a Sample Copy With a complicated copy job, it can be helpful to print a test copy before printing multiple copies. This feature prints a single copy and holds the remaining copies. After inspection of the sample, the remaining copies can be printed using the same settings, or cancelled.
Page 117: Delete Outside/Delete Inside
Copying Delete Outside/Delete Inside This feature allows you to delete everything inside or outside a specified rectangular area. Up to three areas can be defined for deletion. To select areas to delete: Touch Copy on the touch screen, then touch the Job Assembly tab. Touch Delete Outside/Delete Inside.
Page 118: Retrieving Saved Copy Settings
Copying Retrieving Saved Copy Settings You can retrieve and use previously saved copy settings for current jobs. Note: To save the copy settings with a name, see Saving Copy Settings on page 117. To retrieve saved settings: On the touch screen, touch Copy. Touch the Job Assembly tab, then touch Retrieve Saved Settings.
Page 119 • Storing to a USB Flash Drive on page 132 • Setting Scan Options on page 133 • Using the Xerox Scan Utility on page 137 See also: System Administrator Guide at www.xerox.com/office/WC7120docs for details on setting up scanning. WorkCentre 7120 Multifunction Printer...
Page 120: Scanning
• Windows computer • Home directory • USB Flash Drive • Computer using Xerox Scan Utility • Application using TWAIN or WIA Notes: • The printer must be connected to a network to retrieve a scan file. • Scanning functions require installation of the Scan Drivers. For more information, see Installing the Software on page 42.
Page 121: Loading Original Documents
Scanning Loading Original Documents All scanning tasks begin with loading the original document in the printer. Use the document glass for single-page jobs, or originals that will not feed through the document feeder. Use the document feeder for multiple- or single-page jobs. Using the Document Glass Lift the document feeder cover and place the original facedown, toward the back left corner of the document glass as shown.
Page 122: Storing A Scan To A Folder
Scanning Storing a Scan to a Folder This section includes: • Scanning to a Folder on page 122 • Printing Stored Files at the Printer on page 122 • Using Job Flow Sheets on page 124 • Printing Stored Files using CentreWare IS on page 124 •...
Page 123 Scanning In the file list, touch the desired file. To print multiple files, touch them in succession. Note: To view a thumbnail preview of the file, from the List drop-down list, select Thumbnail. Touch Print. If desired, select from the following options: Paper Supply, 2-Sided Printing or Output Destination. To set the number of copies, touch Print Quantity, then enter the desired quantity using the alphanumeric keypad.
Page 124: Using Job Flow Sheets
Job Flow Sheets are created by the system administrator and are stored in the printer where they can linked by the user to a stored file. For details, see the System Administrator Guide at www.xerox.com/office/WC7120docs. Printing Stored Files using CentreWare IS At your computer, launch your Web browser.
Page 125: Creating A Folder
Scanning On the Retrieve Files from Folder page, click the link to the selected file. 10. Click Save, select the desired storage location, then click Save. 11. If a stored file is no longer needed: Select the desired file. In the upper right corner of the page, click Delete. When prompted, click OK.
Page 126: Deleting A Folder
Scanning In the Scan navigation pane at the left of the page, click Folder. In the Folder list, click Create for an <Available> folder. Note: If necessary, scroll the page to see available folders. Assign folder attributes: • Folder Name: type the name. •...
Page 127: Scanning To A Network File Repository
Scanning to a network file repository must be configured by your system administrator. • Templates must be created using CentreWare IS. For details, see the System Administrator Guide at www.xerox.com/office/WC7120docs. To use the scan to a network file repository feature: Load the original on the document glass or in the document feeder.
Page 128: Scanning To An Email Address
Scanning Scanning to an Email Address Scanning to an email address sends scanned documents as attachments to email. Note: This feature must be enabled by your system administrator. To send a scanned image to an email address: Load the original on the document glass or in the document feeder. On the control panel, press the Services Home button.
Page 129 Scanning To request a read receipt: On the printer control panel, press the Services Home button. Touch E-Mail, then touch the E-mail Options tab. Touch Read Receipts, then touch On. Touch Save. WorkCentre 7120 Multifunction Printer User Guide...
Page 130: Scanning To A Computer
Scanning Scanning to a Computer The Scan to PC feature allows you to scan a document to your computer. Note: This feature must be enabled by your system administrator. To use the Scan to PC feature: Load the original on the document glass or in the document feeder. On the control panel, press the Services Home button.
Page 131: Scanning To A Home Directory
Color Scanning, 2-Sided Scanning, Original Type and Scan Presets. For details, see Setting Scan Options page 133. Press the green Start button. For details, see the System Administrator Guide at www.xerox.com/office/WC7120docs. WorkCentre 7120 Multifunction Printer User Guide...
Page 132: Storing To A Usb Flash Drive
Scanning Storing to a USB Flash Drive The Store to USB feature allows you to scan a document to a USB Flash Drive using the USB port on the printer control panel. Notes: • This feature must be enabled by your system administrator. •...
Page 133: Setting Scan Options
Scanning Setting Scan Options This section includes: • Scan Settings on page 133 • Additional Scanning Options on page 134 Scan Settings Scanning can be adjusted using optional settings. After selecting the desired scanning method, use the four menus at the bottom of the control panel touch screen to change the following scan settings: •...
Page 134: Additional Scanning Options
Scanning Additional Scanning Options Additional scanning options allow precise control of the scanning process. Many of these optional settings override the automatic settings. Instructions on the touch screen describe the use of these options. After selecting the desired scanning method, use the tabs along the top of the touch screen to change the following scanning options: •...
Page 135: Layout Adjustment
Scanning Layout Adjustment Layout adjustment provides additional settings for original orientation, original size, edge erase, Book Scanning and Reduce/Enlarge. To use Layout Adjustment: On the printer control panel, press Services Home. Touch the desired scan method. Touch the Layout Adjustment tab. Touch the desired setting.
Page 136: Filing Options
Scanning Filing Options Filing Options provide additional settings for naming images, choosing image formats, adding meta data, and behavior if a file name already exists. To use Filing Options: On the printer control panel, press Services Home. Touch the desired scan method. Touch the Filing Options tab.
Page 137: Using The Xerox Scan Utility
139 • Importing Scanned Files into an Application on page 140 The Xerox Scan Utility allows you to scan images from the printer directly to your computer. These scanned images are not stored in the printer. Notes: •...
Page 138: Creating A Scan Template
To automatically save the scanned images in a particular folder without opening the Xerox Scan Utility, click Send Image Directly to Folder. For details, see Xerox Scan Utility Help. Select the desired settings for the template: Color, Black and White, Original Size, Resolution, Original Type, File Format, and Sides to Scan.
Page 139: Scanning To A Template
To access the Xerox Scan Utility on your computer: • Windows: In the taskbar, right-click the Xerox Scan Utility icon. Select Open Xerox Scan Utility. If the icon is not visible in the taskbar, click Start, select All Programs, or Programs if you are using Windows Classic View, select Xerox Office Printing >...
Page 140: Importing Scanned Files Into An Application
Click From Scanner or Camera. Click the scanner, then click Custom Insert. The Xerox Scan Utility window displays thumbnails of the scanned images. The date and time the image was scanned appears below each thumbnail. If you move your mouse over the thumbnail, a pop-up message displays information including the resolution and size of the image file.
Page 141: Using The Wia Image Manager In A Windows Application
Select From Scanner or Camera. Select the scanner, then click Acquire. The Scan to Email and Copy to Folder tabs on the Xerox Scan Utility display thumbnails of the images. Information about each image, including the template used, resolution, size of the image file, and the profile name and settings appears to the right of the thumbnail.
Page 142 Scanning WorkCentre 7120 Multifunction Printer User Guide...
Page 143 Faxing This chapter includes: • Fax Overview on page 144 • Sending a Fax on page 146 • Server Fax on page 147 • Sending an Internet Fax on page 148 • Faxing from Your Computer on page 149 • Receiving Faxes on page 150 •...
Page 144: Faxing
Faxing from your Computer: Using the printer driver, the current print job is sent as a fax. • Note: Fax capability must be enabled by the system administrator before use. For details, see the System Administrator Guide at www.xerox.com/office/WC7120docs. WorkCentre 7120 Multifunction Printer User Guide...
Page 145: Loading Original Documents
Faxing Loading Original Documents With the exception of Faxing from Your Computer, faxing tasks begin with loading the original document in the printer. Use the document glass for single page jobs or for originals that will not feed through the document feeder. Use the document feeder for multiple or single page jobs. Document Glass Lift the document feeder cover and place the original facedown, toward the back-left corner of the document glass as shown.
Page 146: Sending A Fax
Faxing Sending a Fax To send a fax using the printer’s Embedded Fax: Load the original on the document glass or in the document feeder. On the control panel, press Services Home. Touch Fax. To manually enter the recipient fax number do one of the following: •...
Page 147: Server Fax
Faxing Server Fax When using the Server Fax, a document is scanned and sent to a fax server on the network. The fax server then sends the fax over a telephone line to a fax machine. Notes: • The Server Fax service must be enabled before use, and a fax server must be configured. •...
Page 148: Sending An Internet Fax
Note: The Internet Fax service must be enabled before use, and an SMTP server must be configured. For details, see the System Administrator Guide at www.xerox.com/office/WC7120docs. To send an Internet Fax: Place the original on the document glass or in the document feeder.
Page 149: Faxing From Your Computer
In your software application, click File, then Print. Select your printer from the list. Access the printer driver settings by selecting Properties or Preferences (Windows), or Xerox Features for Macintosh. The title of the button may vary depending on your application.
Page 150: Receiving Faxes
The printer must be configured by the system administrator to receive and print a fax using the Embedded Fax, Server Fax, and Internet Fax. For more information, see the System Administrator Guide at www.xerox.com/office/WC7120docs. WorkCentre 7120 Multifunction Printer User Guide...
Page 151: Selecting Fax Options
Faxing Selecting Fax Options This section includes: • Setting 2-Sided Faxing on page 151 • Selecting the Original Type on page 151 • Setting the Fax Resolution on page 151 • Adjusting Image Quality on page 151 • Adjusting Layout on page 152 •...
Page 152: Adjusting Layout
Faxing Image Enhancement: Auto Suppression When faxing originals printed on thin paper, images printed on one side of the paper can sometimes be seen on the other side of the paper. Use Auto Suppression to reduce this problem. Touch Fax on the touch screen. Touch the Image Quality tab, then touch Image Enhancement.
Page 153: Additional Fax Options
Faxing Additional Fax Options Additional fax options allow you to specify how the fax is transmitted. Note: With the exception of Delay Start, these settings are not available for Server Fax. To adjust these settings: On the touch screen, touch Fax, then touch the Fax Options tab. Touch the desired option, touch the desired settings, then touch Save.
Page 154: More Fax Options
Off, On (touch plus or minus buttons (+/–) to set quantity) Starting Rate G3 Auto, Forced 4800 bps, G4 Auto Transmission Header Text Off, Display Header Note: For details, see the System Administrator Guide at www.xerox.com/office/WC7120docs. WorkCentre 7120 Multifunction Printer User Guide...
Page 155: Adding Address Book Entries
Faxing Adding Address Book Entries This section includes: • Adding an Individual Address on page 155 • Deleting an Individual Address on page 155 • Adding a Group on page 155 • Deleting a Group on page 156 • Using Chain Dial on page 156 The address book can store email, server, fax, and Internet fax addresses.
Page 156: Deleting A Group
Faxing On the next screen, touch the Group Name field, enter a name for the group using the touch screen keyboard, then touch Save. Touch the Speed Dial field, then enter the Speed Dial number for the desired individual using the alphanumeric keypad.
Page 157: Creating Fax Comments
Faxing Creating Fax Comments On the control panel, press the Machine Status button. On the touch screen, touch the Tools tab. Touch Setup, then touch Add Fax Comment. On the next screen, touch an <Available> comment in the scrolling list. Enter the comment using the touch screen keyboard, then touch Save.
Page 158 Faxing WorkCentre 7120 Multifunction Printer User Guide...
Page 159: Maintenance
Maintenance This chapter includes: • Maintenance and Cleaning on page 160 • Ordering Supplies on page 167 WorkCentre 7120 Multifunction Printer User Guide...
Page 160: Maintenance And Cleaning
Maintenance Maintenance and Cleaning This section includes: • General Precautions on page 160 • Locating the Serial Number on page 161 • Billing and Usage Information on page 161 • Cleaning the Printer on page 162 • Installing Staples on page 169 See also: Safety on page 11...
Page 161: Locating The Serial Number
Maintenance Locating the Serial Number When ordering supplies or contacting Xerox for assistance, you will be asked to provide the printer’s serial number. View the printer serial number from the printer touch screen: Press the Machine Status button. The Machine Information tab appears. The serial number appears at the left of the Machine Information screen.
Page 162: Cleaning The Printer
CVT glass to its left. wc7120-065 wc7120-067 Use a lint-free cloth, Xerox Cleaning Fluid or Xerox Film Remover to clean the under side of the document cover and the document feeder. wc7120-064...
Page 163: Cleaning The Exterior
Maintenance Cleaning the Exterior Regular cleaning keeps the touch screen and control panel free from dust and dirt. To remove finger prints and smudges, clean the touch screen and control panel with a soft, lint-free cloth. wc7120-100 Use a cloth to clean the document feeder, output trays, paper trays and outside areas of the printer. wc7120-063 Cleaning the Document Feeder Rollers Dirt on the document feeder rollers can cause paper jams or deteriorate print quality.
Page 164: Cleaning The Printhead Lenses
Maintenance While turning the rollers, wipe them with a clean, lint free cloth moistened with water. wc7120-068 CAUTION: Do not use alcohol or chemical cleaners on the document feed rollers. Close the top cover until it clicks into place. Make sure the cover is completely closed. Cleaning the Printhead Lenses The printer is constructed with four printhead lenses.
Page 165 Maintenance Grip the orange tabs on the waste toner container, then pull the container toward you. Set the container aside. wc7120-037 wc7120-038 Remove the cleaning tool from the front cover. Insert the cleaning tool slowly into each slot until it stops, then slowly slide the tool out. Repeat for each printhead.
Page 166 Maintenance Align the bottom of the waste toner container with the tabs. wc7120-040 Rotate the waste toner container toward the printer until it clicks into place. wc7120-041 Close the front cover. 10. Turn the printer on using the power switch visible on the lower center tray. WorkCentre 7120 Multifunction Printer User Guide...
Page 167: Ordering Supplies
Each toner cartridge includes installation instructions. CAUTION: Use of toner other than Genuine Xerox Toner may affect print quality and printer reliability. It is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer. Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement.
Page 168: When To Order Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas.
Page 169: Installing Staples
Maintenance Installing Staples If the printer has the optional Integrated Office Finisher or the optional Office Finisher LX with Booklet Maker installed, the control panel displays a message when a staple cartridge is empty and needs to be replaced. This section includes: •...
Page 170 Maintenance Check the inside of the finisher for any loose staples and remove them. wc7120-046 Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). wc7120-047 Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2).
Page 171: Main Staple Replacement For Office Finisher Lx
Maintenance Main Staple Replacement for Office Finisher LX WARNING: Do not perform this procedure when the printer is copying or printing. Open the finisher front cover. wc7120-050 The staple cartridge is located inside the finisher cabinet. Pull the staple unit toward you until it stops. Push the staple unit to the right.
Page 172 Maintenance Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). wc7120-047 Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). wc7120 048 Grip the staple cartridge by the orange tab and insert it into the staple unit until it clicks.
Page 173: Booklet Maker Staple Replacement For Office Lx Finisher
Maintenance Booklet Maker Staple Replacement for Office LX Finisher Note: The booklet maker uses two staple cartridges labeled R2 and R3. Booklet stapling requires that both staple cartridges contain staples. WARNING: Do not perform this procedure when the printer is copying or printing. Open the booklet maker side cover.
Page 174 Maintenance Grip the orange tabs on both sides of the replacement staple cartridge and insert it into the original position in the stapler. Note: If you have trouble inserting the cartridge, make sure the cartridge is oriented with the orange tabs facing up. wc7120-057 Note: The booklet maker uses two staple cartridges.
Page 175: Troubleshooting
Troubleshooting This chapter includes: • Control Panel Messages on page 176 • General Troubleshooting on page 177 • Clearing Paper Jams on page 180 • Clearing Staple Jams on page 196 • Print Quality Problems on page 202 • Copy and Scan Problems on page 203 •...
Page 176: Control Panel Messages
Troubleshooting Control Panel Messages The control panel touch screen provides information and troubleshooting help. When an error or warning condition occurs, the touch screen displays a message. The touch screen may also display an animated graphic showing the location of the problem, such as the location of a paper jam. Problems which prevent the full operation of the printer have associated fault codes.
Page 177: General Troubleshooting
Troubleshooting General Troubleshooting This section contains procedures to help you locate and resolve problems. Some problems can be resolved by simply restarting the printer. To restart the printer, see Turning the Printer Off on page 40. If the problem is not resolved by restarting the printer, see the table in this chapter that best describes the problem.
Page 178: Printing Takes Too Long
A system error occurred. Contact your local Xerox service representative with the fault information. Check the fault history. For details, see Control Panel Messages on page 206.
Page 179: Scanner Error
Scanner is not communicating. Turn off the printer using the power switch visible on the lower center tray. Wait two minutes, then turn the printer on. If the problem is not resolved, contact your local Xerox service representative. WorkCentre 7120 Multifunction Printer...
Page 180: Clearing Paper Jams
Troubleshooting Clearing Paper Jams When a jam occurs, the control panel touch screen displays an animated graphic showing the location of the jam. This section includes: • Clearing Paper Jams from Tray 1, Tray 2, Tray 3 or Tray 4 on page 180 •...
Page 181: Clearing Paper Jams From Tray 5 (Bypass Tray)
Troubleshooting Remove the paper from the tray. wc7120-080 If the paper is torn, remove the tray completely and check inside the printer for torn pieces of paper. Reload the tray with undamaged paper, then push the tray in until it stops. On the printer touch screen, touch Confirm.
Page 182: Clearing Paper Jams In Document Feeder
Troubleshooting Clearing Paper Jams in Document Feeder Lift the lever, then open the document feeder top cover until it comes to a stop. wc7120-062 If the paper is not jammed in the document feeder, pull it out in the direction shown. wc7120-092 If the message on the touch screen instructs you to turn the knob, turn it to eject the paper.
Page 183 Troubleshooting Turn the knob to eject the paper upward. Pull gently on the paper to remove it from the document feeder. wc7120-095 Close the inner cover, then close the document feeder top cover until it clicks into place. Confirm that the cover is fully closed on both the near and far sides. If the jammed paper is not visible, raise the document feeder.
Page 184: Clearing Paper Jams In Cover A
Troubleshooting Clearing Paper Jams in Cover A WARNINGS: • Do not perform this operation when the printer is copying or printing. • The area around the fuser may be hot. Use caution to avoid injury. • Do not touch the shiny black transfer belt inside the cover. Touching the belt may deteriorate image quality or damage the belt.
Page 185: Clearing Paper Jams In Cover B
Troubleshooting If paper is jammed in the fuser unit, remove paper in the direction shown. WARNING: The area around the fuser may be hot. Use caution to avoid injury. wc7120-072 Close cover A. Clearing Paper Jams in Cover B If necessary, close Tray 5 (Bypass Tray). Lift the lever up, then open cover B.
Page 186: Clearing Paper Jams In Cover C
Troubleshooting Clearing Paper Jams in Cover C If necessary, close Tray 5 (Bypass Tray). Lift the lever up, then open cover C. wc7120-073 Remove the jammed paper. Notes: • Paper may be jammed inside the printer. Inspect thoroughly and remove any jammed paper. •...
Page 187: Clearing Paper Jams In Duplex Module D
Troubleshooting Clearing Paper Jams in Duplex Module D If necessary, open Tray 5 (1). While lifting up the release lever (2) open duplex module cover D (3). wc7120-083 Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc7120-084 Close duplex module cover D (1), then close Tray 5 (2).
Page 188: Clearing Paper Jams In Cover E
Troubleshooting Clearing Paper Jams in Cover E WARNINGS: • Do not perform this operation when the printer is copying or printing. • The area around the fuser may be hot. Use caution to avoid injury. CAUTION: Do not touch the shiny black transfer belt inside the cover. Touching the belt may deteriorate image quality or damage the belt.
Page 189: Clearing Paper Jams In Integrated Office Finisher
Troubleshooting Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc7120-078 Close cover E. Close cover A. Clearing Paper Jams in Integrated Office Finisher Open the finisher top cover (1). Turn the knob (2), then remove the paper by pulling it in the direction shown (3).
Page 190: Clearing Paper Jams In Office Finisher Lx
Troubleshooting Clearing Paper Jams in Office Finisher LX This section includes: • Paper Jams under the Top Cover on page 190 • Paper Jams in the Finisher Transport on page 191 Paper Jams under the Top Cover To open the finisher top cover, pull the lever up. wc7120-087 wc7120-088 Remove the jammed paper.
Page 191: Clearing Hole Punch Jams In Office Finisher Lx
Troubleshooting Paper Jams in the Finisher Transport Lift to open the finisher transport cover. Note: The cover is hinged and cannot be removed from the printer. wc7120-090 Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc7120-091 Close the finisher transport cover.
Page 192 Troubleshooting Remove the Hole Punch Waste Container at R4. wc7120-059 Empty the waste container. Note: Whenever the waste container is removed, it must be emptied before re-inserting it in the printer. wc7120-060 Insert the container all the way into the finisher. wc7120-061 Locate and remove any paper jams.
Page 193: Troubleshooting Paper Jams
Troubleshooting Troubleshooting Paper Jams The printer is designed to function with minimal paper jams using Xerox supported media types only. Other media types may cause more frequent paper jams. If supported media is jamming frequently in one area, that area may need to be cleaned or repaired.
Page 194: Document Feeder Jams
Troubleshooting Duplex Unit Jams Probable Causes Solutions Unsupported media of the wrong size, Use only Xerox-approved media. For details, see Supported thickness, or type is being used. Media on page 51. Recheck the media path inside the duplex module and make sure that you have removed all of the jammed paper.
Page 195 Troubleshooting Probable Causes Solutions The label sheet is facing the wrong way in the tray. Load the label sheets according to the manufacturer’s instructions. Envelopes are facing the wrong way in Tray 5 Load the envelopes facedown in Tray 5 (Bypass Tray) with (Bypass Tray).
Page 196: Clearing Staple Jams
Troubleshooting Clearing Staple Jams This section includes: • Clearing Staple Jams in Integrated Office Finisher on page 196 • Clearing Main Staple Jams in Office Finisher LX on page 198 • Clearing Booklet Maker Staple Jams in Office Finisher LX on page 200 Clearing Staple Jams in Integrated Office Finisher WARNING:...
Page 197 Troubleshooting Open the staple cartridge clamp by pulling firmly in the direction shown. wc7120-097 Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. wc7120-098 Grip the staple cartridge by the orange handle and insert it into the staple cartridge unit until it clicks.
Page 198: Clearing Main Staple Jams In Office Finisher Lx
Troubleshooting Clearing Main Staple Jams in Office Finisher LX WARNING: Do not perform this procedure when the printer is copying or printing. Open the finisher front door. wc7120-050 The stapler is located inside the finisher cabinet. Pull the stapler toward you until it stops. Push the stapler to the right.
Page 199 Troubleshooting Check inside the finisher for any loose staples and remove them. wc7120-053 Open the staple cartridge clamp by pulling firmly in the direction shown. wc7120-097 WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2).
Page 200: Clearing Booklet Maker Staple Jams In Office Finisher Lx
Troubleshooting Clearing Booklet Maker Staple Jams in Office Finisher LX The booklet maker stapler uses two staple cartridges labeled R2 and R3. Booklet stapling requires that both staple cartridges be free of jammed staples. WARNING: Do not perform this procedure when the printer is copying or printing. Open the booklet maker side cover.
Page 201 Troubleshooting Remove the jammed staples by pulling them in the direction shown. wc7120-101 Grip the orange tabs on both sides of the staple cartridge and insert it into the original position in the stapler. Note: If you have trouble inserting the cartridge, make sure the cartridge is oriented with the orange tabs facing up.
Page 202: Print Quality Problems
Print Quality Problems CAUTION: The Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas.
Page 203: Copy And Scan Problems
When the copy or scan quality is poor, select the closest symptom from the following table to correct the problem. If the copy quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller.
Page 204: Fax Problems
Troubleshooting Fax Problems If a fax cannot be sent or received correctly, refer to the following table, then perform the indicated operation. If a fax still cannot be sent or received correctly, even after performing the described operations, contact your service representative. This section includes: •...
Page 205: Problems Receiving Faxes
Troubleshooting Problems Receiving Faxes Symptom Cause Solution The received fax is blank. There may be a problem with the Check that the printer can make telephone connection or with the clean copies. If it can, have the caller caller’s fax machine. send the fax again.
Page 206: Getting Help
207 Control Panel Messages Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel touch screen displays a message informing you of the problem. In many cases, the touch screen also displays an animated graphic showing the location of the problem, such as the location of a paper jam.
Page 207: Web Resources
Troubleshooting Web Resources Xerox provides several websites that offer additional help. Resource Link Technical support information for the www.xerox.com/office/WC7120support printer, includes online Technical Support, Recommended Media List, Online Support Assistant, driver downloads, documentation, and more Supplies for the printer www.xerox.com/office/WC7120supplies A resource for tools and information, such as www.xerox.com/office/businessresourcecenter...
Page 208 Troubleshooting WorkCentre 7120 Multifunction Printer User Guide...
Page 209: Printer Specifications
Printer Specifications This chapter includes: • Physical Specifications on page 210 • Environmental Specifications on page 211 • Electrical Specifications on page 212 • Performance Specifications on page 213 • Controller Specifications on page 214 For media specifications and capacities, see Supported Media on page 51.
Page 210: Physical Specifications
Printer Specifications Physical Specifications Base Unit • Width: 607 mm (23.8 in.) with bypass tray closed • Depth: 640 mm (25.1 in.) • Height: 1,132 mm (44.5 in.) • Weight: 115 kg (253.5 lb.) Base Unit with Integrated Office Finisher •...
Page 211: Environmental Specifications
Printer Specifications Environmental Specifications Temperature Operating: 10° to 28° C/50° to 83° F When the humidity is 85%, temperature must be 28° C/83° F or below. Relative Humidity Operating: 15% to 85% When the temperature is 32°C /90° F, humidity must be 62.5% or below. WorkCentre 7120 Multifunction Printer User Guide...
Page 212: Electrical Specifications
Printer Specifications Electrical Specifications • 120 V AC, +/- 10%, 60 Hz. Power Consumption: 1.58 kW maximum • 220-240 V AC, +/- 10%, 50 Hz. Power Consumption: 1.76 kW maximum for 220 VAC, 1.92 kW maximum for 240 V AC •...
Page 213: Performance Specifications
Printer Specifications Performance Specifications Resolution Maximum Resolution: 600 x 600 dpi Print Speed Color: 20 ppm Black and White: 20 ppm WorkCentre 7120 Multifunction Printer User Guide...
Page 214: Controller Specifications
Printer Specifications Controller Specifications Processor 667 MHz Memory 2 GB Interface Ethernet 10/100Base-TX WorkCentre 7120 Multifunction Printer User Guide...
Page 215: Regulatory Information
Regulatory Information This chapter includes: • Basic Regulations on page 216 • Copy Regulations on page 218 • Fax Regulations on page 221 • Material Safety Data Sheets on page 224 • Energy Saver Mode on page 225 WorkCentre 7120 Multifunction Printer User Guide...
Page 216: Basic Regulations
Consult the dealer or an experienced radio/television technician for help. Any changes or modifications not expressly approved by Xerox could void the user's authority to operate the equipment. To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Page 217: European Union
To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. Ozone Release During print operation, a small quantity of ozone is released. This amount is not large enough to harm anyone adversely.
Page 218: Copy Regulations
Regulatory Information Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. Obligations or Securities of the United States Government, such as: •...
Page 219: Canada
Regulatory Information Draft Registration Cards. Selective Service Induction papers that bear any of the following Registrant’s information: • Earnings or Income • Court Record • Physical or mental condition • Dependency Status • Previous military service Exception: United States military discharge certificates may be photographed. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the various Federal Departments, such as FBI, Treasure, and so on.
Page 220: Other Countries
Regulatory Information Other Countries • Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions. • Currency notes • Bank notes and checks • Bank and government bonds and securities •...
Page 221: Fax Regulations
Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business,...
Page 222: Canada
Company may request that you disconnect the equipment until the problem is resolved. Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox Service provider. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void.
Page 223: Europe
DTMF signaling. DTMF signaling provides reliable and faster call setup. Modification of this product, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification. South Africa This modem must be used in conjunction with an approved surge protection device.
Page 224: Material Safety Data Sheets
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. WorkCentre 7120 Multifunction Printer User Guide...
Page 225: Energy Saver Mode
Regulatory Information Energy Saver Mode As an E partner, Xerox Corporation has determined that the basic configuration of this NERGY printer meets the E guidelines for energy efficiency. NERGY The E and E mark are registered United States trademarks. NERGY...
Page 226 Regulatory Information WorkCentre 7120 Multifunction Printer User Guide...
Page 227: Recycling And Disposal
Recycling and Disposal This chapter includes recycling and disposal guidelines and information for: • All Countries on page 228 • North America on page 228 • European Union on page 228 • Other Countries on page 230 WorkCentre 7120 Multifunction Printer User Guide...
Page 228: Guidelines And Information
Guidelines and Information All Countries If you are managing the disposal of your Xerox product, please note that the product may contain lead, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Page 229 In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life takeback information. Information for Users on Collection and Disposal of Old Equipment and...
Page 230: Other Countries
Recycling and Disposal Information on disposal in other countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the Battery Symbol This wheeled bin symbol may be used in combination with a chemical symbol.
Page 231 Index consumables, 167 control panel, 32 features and layout, 32 printer reports, 33 supplies warning message, 168 copying, 95 custom paper sizes Numerics creating, 86 tray 5, 56 2-sided printing, 69 trays 1, 2, 3, 4, 54 media types, 68 page layout options, 69 electrical safety ground connection terminal, 12...
Page 232 85 Web resources, 207 multiple pages to single sheet (N-Up) printing, 71 information about your printer, 35 non-Xerox supplies, 168 printer management tools, 35 Quick Use Guide, 35 resources, 35 Online Support Assistant, 206 technical support, 35 information pages...
Page 233 133 information pages, 33 store to folder, 122 insert pages, 80 template, 138 labels, 61 using Xerox Scan Utility, 137 mirror images for Windows, 85 secure print job, 90 multiple pages to single sheet (N-Up), 71 printing, 90 options...
Page 234 Index WIA, 43 Windows printer drivers, 42 Xerox Scan Utility accessing, 139 creating a scan template, 138 overview, 137 WorkCentre 7120 Multifunction Printer User Guide...

This manual is also suitable for:

Workcentre 7125

Xerox WorkCentre 7120 User Manual

1 Safety

2 Features

3 Installation and Setup

4 Printing

5 Copying

6 Scanning

7 Faxing

8 Maintenance

Troubleshooting

10 Printer Specifications

Regulatory Information

Quick Links

User Guide

Troubleshooting

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Summary of Contents for Xerox WorkCentre 7120