Automated Document Delivery System - AT&T MERLIN LEGEND Release 3.1 Installation Manual

Automated Document
Delivery System
Automated Document
Delivery System
Automated Document Delivery System (ADDS) is a computer-based system
for faxing documents. ADDS stores the documents in a database and
automatically faxes them on request 24 hours a day.
Prompts guide a caller using a touch-tone telephone through the process of
selecting a document and indicating the fax number where he or she will
receive the information. The caller then receives the requested information in
minutes.
Considerations
Using one line for fax transmission limits ADDS to approximately 100 calls per
day. Businesses anticipating more than 100 calls per day may need more
than one system to handle the call volume efficiently.
Use ADDS in a two-line configuration to maximize performance and minimize
busy signals. ADDS can work behind an automated attendant. ADDS does
not function with an MFM.
Hardware Requirements
To set up ADDS, a business must have the following:
Automated Document Delivery System unit
Touch-tone telephone
Group III (G3) fax machine with an integrated handset
To request and receive information, a caller must have a touch-tone telephone
and a Group III (G3) fax machine.
8–4
Installing Applications