Automated Document Delivery System (Adds) - AT&T MERLIN LEGEND Release 2.0 Equipment And Operations Manual

Applications
Automated Document Delivery
System (ADDS)
CAUTION:
This section is intended solely as an overview of the application. For
comprehensive information about the use of the application, see the
documentation for the product.
The AT&T Automated Document Delivery System (ADDS) is a computer-based
system that stores documents in a database and automatically faxes them on
request 24 hours a day.
This type of fax application is called fax response or fax-on-demand. ADDS
has one voice port for handling incoming calls and one fax port for fax delivery
of documents, Using a touch-tone telephone, a caller accesses the system and
is guided by prompts through the process of selecting a document and
indicating the fax number to which the information is to be sent. The caller then
receives the requested information in minutes by fax transmission.
Callers may be required to enter a password to gain access to ADDS. Access
to system administration also requires the use of a password.
The application can be configured to allow callers to request more than one
document per call. Also, callers can leave any message or no message after
requesting a document.
A record is maintained by ADDS, including the file name of documents the
system has transmitted or attempted to transmit, the phone number of the
destination fax machine, the time and date of the transmission attempt, and
whether the transmission succeeded or failed.
Considerations and Constraints
Using one line for fax transmission limits ADDS to approximately 100
calls per day. Businesses anticipating more than 100 calls per day may
need more than one system to handle the call volume efficiently.
ADDS should be used in a two-line configuration to maximize
performance and minimize busy signals.
ADDS can be used behind an Automated Attendant.
ADDS does not function using a BTMI, GPA, or a tip/ring adapter.

Automated Document Delivery System (ADDS)

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