AT&T MERLIN LEGEND Release 2.0 Equipment And Operations Manual page 192

Applications
Feature Interactions
Account Code Entry
The account code entered by users before or during calls are used by
CAS-IS II to associate calls with accounts and individuals; they appear
on CAS-IS II reports.
Coverage
An internal call on a VMI port that transfers to an internal extension will
not go to coverage. It will continue to ring at the internal extension.
If a sender programs his or her telephone to that only outside calls are
sent to coverage, calls received in ICOM or System Access buttons will
not be sent to voice mail.
For Release 2.0, outside calls that would normally proceed to AUDIX
Voice Power as coverage do not do so if the telephone that sends the
call to group coverage has activated Coverage VMS. No special action
is needed on AUDIX Voice Power administration to activate this feature.
Group Calling
Calls answered by an overflow calling group will get coverage mode
codes; the overflow calling group's number appears in the Called Party
field of the mode code.
For Release 2.0, when AUDIX Voice Power sends a Leave Word Calling
message to an extension, the system identifies the voice mail system as
the sender of the message. As a result, when the voice mail subscriber
uses the Return Call feature, the call goes to any available voice mail
port, not just to the specific port that generated the message. This
improves access by reducing the chance of getting a busy port.
Leave Word Calling
If a Leave Word Calling message is left in a mailbox in a system with
heavy VMI traffic, the user may have to dial out manually for messages.
Night Service
If the AVP Automated Attendant handles only after-hours calls, a
phantom station (an unused telephone jack) must be programmed as a
member of a Night Service group associated with the system operator.
In turn, this phantom station is covered by a calling group with integrated
VMI ports as members. If an incoming call is not answered in the
programmed number of rings, the control unit sends the call to the
calling group with the VMI ports. Because of prior programming, AVP
recognizes the call to be from the phantom station and provides
Automated Attendant service rather than the usual Call Answer service.
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Integrated Solution II (IS II)