Applications
—
— Assign CMS lines and external alerts to the CMS supervisor's
Set up a CMS fallback plan:
— Designate the CMS supervisor console as a Group Coverage
— Assign the agent telephones to a calling group and assign
Set up optional equipment and features, including headsets and paging
groups.
Set the ringing options for lines assigned to CMS ports to No Ring.
Platform Requirements
The following equipment is required to connect CMS to the system:
An approved AT&T DOS PC, configured as follows:
— 640 kbytes RAM
— 3.5-inch floppy disk drive
— 20-Mbyte hard disk drive
— Monochrome or color monitor
CMS interface card with two 14-foot (430-cm), 4-pair modular extension
cords
CMS software for the system
DA-5 Digital Voice Announcement Unit with one 14-foot (430-cm) DIN
connector cord
parallel printer with cable to connect to the PC parallel port
Supervisor console—any DLC position
Agent telephones—any MLX or analog multiline telephones supported by
the system
One analog multiline module (008 or 408) to connect the two PC ports to
the extension jacks assigned as DLC ports.
Assign the positions.
console, and copy the assignments to the CMS PC ports.
sender.
Group Coverage to the calling group.
Call Management System (CMS)
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