AT&T MERLIN LEGEND Release 2.0 Equipment And Operations Manual page 173

Applications
If the extension called is busy or unanswered, or after business hours,
calls can be directed to an answering machine to allow callers to leave
messages.
The MERLIN Attendant can transfer calls to fax machines, if the fax
extension number is specified and the caller dials it.
The MERLIN Attendant provides 64 seconds for recording up to five
standard messages, including the caller greetings used during and after
business hours, a hold announcement for a caller who is being
transferred, a connect announcement for the department or extension
receiving a transferred call, and an announcement explaining that a call
cannot be completed.
When the MERLIN Attendant is set up for after-hours operation, the time
on its clock must match the system clock.
Feature Interactions
Coverage
An internal call on a VMI port that transfers to an internal extension will
not go to coverage, but will continue to ring at the internal extension.
For Release 2,0, outside calls that would normally proceed to the
MERLIN Attendant as coverage do not do so if the telephone that sends
the call to group coverage has activated Coverage VMS. No special
action is needed on MERLIN Attendant administration to activate this
feature.
Group Calling
All MERLIN Attendants connected to the system must be assigned to the
same calling group through system programming.
Night Service
The MERLIN Attendant works with the communications system's Night
Service feature to provide specialized after-hours service. The MERLIN
Attendant can answer calls on lines it does not handle during business
hours or can direct calls to ring at a specific night extension or
department, such as Building Security. A special night announcement
can greet after-hours callers.
Privacy
Privacy must be programmed for each VMI port connected to the
MERLIN Attendant.
MERLIN Attendant 4-17